The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 收益管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) | #43 1 条评价 | #41 1 条评价 |
| 中型(25-74 间客房) ▾ | #24 11 条评价 | — |
| 大型(75-199 间客房) ▾ | #7 19 条评价 | — |
| 超大型(200+ 间客房) | #11 5 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #24 19 条评价 | #47 1 条评价 |
| 豪华酒店 ▾ | #18 23 条评价 | — |
| 品牌/连锁酒店 ▾ | #15 19 条评价 | — |
| 长住酒店 | #35 1 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #22 2 条评价 | — |
| 欧洲 ▾ | #28 6 条评价 | — |
| 亚太 ▾ | #7 21 条评价 | #21 1 条评价 |
| 中东 | #16 1 条评价 | — |
Choosing the right revenue management system (RMS) is crucial for your hotel’s profitability and operational efficiency. Infor EzRMS and Maxim RMS both aim to automate pricing and forecasting, but they differ significantly in data depth, user experience, and global presence. Your decision hinges on whether you prioritize a well-established, feature-rich platform with extensive hotel reviews or a more streamlined, cost-effective solution with a narrower regional focus.
Both products seek to solve core revenue management challenges—optimizing rates, forecasting demand, and increasing revenue. However, their approaches diverge: Infor EzRMS emphasizes comprehensive automation and multi-property management, while Maxim RMS offers agility with real-time reforecasting and a focus on profit optimization. Which aligns better with your hotel’s needs?
Infor EzRMS is a globally recognized, mature system with a large base of reviews (39), many of which are recent, giving it a more current and reliable snapshot of performance. It offers extensive features, integrations, and a presence across multiple regions, making it suitable for large, multi-property chains and properties seeking in-depth analytics.
Maxim RMS, with only 1 review from the last six months, has limited recent data, and its reviews are less detailed, suggesting a smaller or regional user base. It emphasizes simplicity and affordability, with a focus on intra-day reforecasting and profit optimization, primarily for single-region hotels.
If your hotel needs a proven, detailed system with diverse features and extensive support, Infor EzRMS is the safer choice. If you prefer a lightweight, cost-effective platform with real-time reactions and simpler workflows, Maxim RMS might be appealing. Are you prepared for the level of complexity and scale your property requires?
If your hotel needs a comprehensive solution capable of managing multiple properties, detailed reporting, and extensive integrations, go with Infor EzRMS. It’s especially suitable if you operate in diverse regions or require advanced features like dynamic pricing, client communication portals, and automated revenue management.
Conversely, if your hotel is regional, smaller, or prioritizes quick setup and lower costs, Maxim RMS is a better fit. Its focus on micro-market controls, intra-day reforecasting, and profit maximization makes it ideal for properties that want to react swiftly to demand fluctuations without the complexity of a fully integrated enterprise system.
In summary, choose Infor EzRMS for scale, depth, and global support; pick Maxim RMS for agility, simplicity, and regional focus.
Infor EzRMS scores higher in ease of use with a rating of 4.49/5, compared to Maxim RMS at 4/5. EzRMS’s interface is generally intuitive, and its onboarding process earns a 4.27/5, with many users describing it as fairly user-friendly, particularly for those familiar with revenue management systems.
Maxim RMS is praised for its straightforwardness, with a 4/5 ease rating and a faster, simpler onboarding process, making it attractive for smaller teams or hotels new to automation. However, EzRMS’s extensive features can lead to a steeper learning curve.
Edge: Infor EzRMS.
Infor EzRMS offers a broad suite of 32 exclusive features, including dynamic pricing, CRM, task management, client communication portals, automated room-type pricing, and advanced analytics dashboards. Its open API and mobile app further support extensive customization and mobility.
Maxim RMS does not list additional features beyond core revenue management capabilities, focusing instead on micro-market controls and intra-day reforecasting. It lacks the depth and breadth of Infor’s feature set.
Edge: Infor EzRMS.
With a customer support rating of 4.04/5, Infor EzRMS is generally regarded as reliable, with reviews highlighting responsive and effective support teams. Many users appreciate the support’s quick problem resolution and helpfulness.
Maxim RMS’s support scores 2.5/5, with reviews consistently criticizing support quality and responsiveness. Support issues are a common concern, especially given the limited review data.
Edge: Infor EzRMS.
Infor EzRMS boasts 113 verified partners, including integrations with popular PMS, channel managers, and revenue tools like Trevo, Fairmas, and Birchstreet. These integrations facilitate seamless data flow and operational efficiencies across properties.
Maxim RMS offers no verified integrations, limiting its ability to connect with other hotel systems. This restricts automation and data synchronization, making EzRMS more adaptable.
Edge: Infor EzRMS.
Hoteliers rate Infor EzRMS significantly higher overall, with a 4.46/5 score and an 86% likelihood to recommend, based on 39 reviews—many recent—covering diverse property segments. Users praise its detailed reporting, automation, and multi-property management.
Maxim RMS has a 3/5 overall rating from just one review, with limited feedback. Its user satisfaction appears lower due to support concerns and its regional focus.
Edge: Infor EzRMS.
Pricing details for both products are not publicly disclosed. Typically, Infor EzRMS involves implementation fees, but no specific costs are listed. Maxim RMS also does not specify pricing, emphasizing its cost-effectiveness as a key selling point.
Both systems require direct vendor contact for quotes, so budget considerations should be discussed during consultations.
Not ideal if your hotel is small, regional, or has limited technical support resources, given EzRMS’s complexity.
Not ideal if your hotel requires deep integrations, multi-property management, or extensive automation.
Infor EzRMS is a comprehensive, highly-rated revenue management system suited for larger, multi-property hotels and chains. Its extensive features, integrations, and global presence make it a robust choice for hotels seeking detailed analytics and automation.
Maxim RMS offers a more streamlined, cost-effective alternative focusing on intra-day revenue management, best for regional or smaller hotels prioritizing speed and simplicity. Its limited integrations and support, along with fewer recent reviews, make it less suitable for complex, multi-property operations.
If your hotel values depth, scale, and proven support, Infor EzRMS is the clear choice. If you need quick deployment, affordability, and regional focus, consider Maxim RMS.
酒店从业者喜爱的方面
EzRMS 的客户支持因其响应能力和效率而受到高度赞扬,特别是在快速解决技术问题方面。不过,有人建议延长支持时间,并针对特定市场设立专门的团队。
EzRMS 的报告套件因其灵活性和深度而受到称赞,可进行全面的数据比较和趋势分析。它对于回顾性和预测性业务监控都很有效,有助于更好地进行战略规划和决策。
该系统为预测提供了广泛的支持,减少了收益经理的手动输入,并提供了可操作的见解。然而,一些用户认为系统的预测有时不准确,需要进一步改进以提高可靠性。
酒店从业者提出异议的方面
EzRMS 提供详细的费率建议,用户认为这有助于优化收入。但是,一些用户报告称,费率上传的准确性和自动化程度存在困难,并且与其他系统的同步仍有改进空间,以防... EzRMS 提供详细的费率建议,用户认为这有助于优化收入。但是,一些用户报告称,费率上传的准确性和自动化程度存在困难,并且与其他系统的同步仍有改进空间,以防止出现费率差异等问题。
尽管最近算法更新后有所改善,但许多用户仍反映 EzRMS 的预测准确性存在问题。人们普遍认为,尽管该工具功能强大,但预测有时会与实际结果存在很大差异,尤其是... 尽管最近算法更新后有所改善,但许多用户仍反映 EzRMS 的预测准确性存在问题。人们普遍认为,尽管该工具功能强大,但预测有时会与实际结果存在很大差异,尤其是在 COVID-19 疫情等动态条件下。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Infor EzRMS 和 Maxim RMS 共享许多核心 Revenue Management Systems 功能,但各有独特的能力。Infor EzRMS 提供 113 个经验证的集成合作伙伴,而 Maxim RMS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Infor EzRMS 在易用性方面领先,评分为 4.5/5 对比 4.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Infor EzRMS:否。Maxim RMS:否。 两款产品目前均不提供免费版。大多数 Revenue Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Infor 的 HT Score 为 25,Maxim Rms 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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