The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 151 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Lodgistics 表现出色 在 customer support and ROI 方面 ,拥有独特功能如 1-to-1 chat and Group Chats.
Quore 表现出色 在 用户友好且易于使用 方面 — 尤其适合 brand 类型的物业 (4.5/5) ,拥有独特功能如 CapEX Budgeting & Forecasting and Inventory Trend Analysis.
基于 HTR 上 151 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $200/mo |
| 经验证的评价 | 85 | 66 |
在分析了 151 条经验证的评价后,Lodgistics 用户最看重其 部门间沟通, 工作订单和维护跟踪, 通知和系统更新,而 Quore 用户则强调 用户友好且易于使用, 追踪和记录, 沟通与协调。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
部门间沟通
▾
|
+
用户友好且易于使用
▾
|
|
+
工作订单和维护跟踪
▾
|
+
追踪和记录
▾
|
|
+
通知和系统更新
▾
|
+
沟通与协调
▾
|
|
+
预防性维护
▾
|
+
预防性维护 (PM)
▾
|
| 缺点 | |
|
−
定制和集成
▾
|
−
定制和灵活性限制
▾
|
|
−
移动可访问性
▾
|
−
与其他系统集成
▾
|
|
−
移动应用程序稳定性
▾
|
|
各产品在不同物业规模、类型和区域的 酒店维护软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) | #6 2 条评价 | #7 1 条评价 |
| 中型(25-74 间客房) ▾ | #5 76 条评价 | #7 41 条评价 |
| 大型(75-199 间客房) ▾ | #8 3 条评价 | #5 16 条评价 |
| 超大型(200+ 间客房) ▾ | #9 0 条评价 | #5 6 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #7 17 条评价 | #6 22 条评价 |
| 豪华酒店 ▾ | #8 8 条评价 | #6 18 条评价 |
| 品牌/连锁酒店 ▾ | #3 74 条评价 | #6 54 条评价 |
| 长住酒店 ▾ | #4 21 条评价 | #5 11 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #2 81 条评价 | #3 60 条评价 |
| 欧洲 | — | #7 0 条评价 |
| 亚太 | #10 1 条评价 | #7 0 条评价 |
Choosing the right hotel maintenance software depends on your property’s operational needs, size, and your team's workflow preferences. Lodgistics Preventative Maintenance and Quore (Engineering) both aim to streamline maintenance and communication; however, they diverge significantly in user adoption, features, and market presence. Lodgistics, with its higher ratings, more recent reviews, and broader feature set, currently stands out as the more proven solution for hotels seeking reliable maintenance management.
Both platforms solve fundamental issues like work order tracking, preventive maintenance, and interdepartmental communication, but Lodgistics emphasizes ease of use and comprehensive features, while Quore focuses more on record-keeping and departmental coordination. Are you prepared to prioritize a product with more extensive user feedback and a stronger reputation?
Lodgistics and Quore are both designed to improve property upkeep and operational efficiency, but Lodgistics takes the lead in overall user satisfaction and recent reviews. With a score of 78.52 on the HTRe score and a 4.85/5 overall rating backed by 72 reviews, Lodgistics benefits from more positive and current feedback. Quore, with a score of 22.76 and a 4.36/5 rating from 65 reviews, trails in both review volume and recency, making Lodgistics the more reliable option based on recent hotel experiences.
Lodgistics excels in communication tools, real-time updates, and mobile functionality, making it highly adaptable for frontline staff. Quore’s strengths lie in detailed record-keeping and specific engineering tools, but its lower review count and older reviews mean less confidence in its current performance. Do you want to lean toward a platform with proven recent success or one that’s more niche-focused and less reviewed?
If your hotel needs a maintenance system that emphasizes communication, preventive maintenance, and ease of use, Lodgistics is the better choice. Its high user satisfaction, detailed mobile app features, and comprehensive communication tools benefit properties seeking streamlined operations.
Conversely, if your hotel prioritizes detailed record-keeping, project management, and specialized engineering tools—especially in larger or multi-property groups—Quore might be suitable. Its suite of tools for tracking pool/spa readings and quality assurance appeals to operations demanding detailed data and compliance tracking.
For small to mid-sized hotels wanting straightforward, reliable maintenance management, Lodgistics is more appropriate. Larger hotels or brands needing detailed data and specific engineering features may find Quore’s offerings more aligned, despite its lower recent review count.
Lodgistics scores 4.7/5 for ease of use based on user ratings, with many reviewers highlighting its intuitive interface and smooth onboarding process. Customers appreciate how quickly staff adopt the platform, aided by its straightforward navigation and clear functionality, though some mention occasional slowness on mobile apps.
Quore, rated at 4.42/5 for ease of use, is praised for its user-friendly interface and simple navigation. However, users have cited stability issues with the mobile app, including crashes and slow responses, which can hinder daily operations. Overall, Lodgistics’ more recent positive reviews and higher ease-of-use ratings give it the edge.
Edge: Lodgistics.
Lodgistics features a total of 13 key capabilities, including unique tools like 1-to-1 chat, group chats, notifications, employee recognition, and auto-translate, enhancing communication and operational transparency. Its features are tailored to streamline maintenance workflows and improve team coordination.
Quore offers 10 core features, with strengths in preventative maintenance checklists, work order management, and specialized tools like pool/spa readings and compliance tracking. Its focus is on detailed record-keeping and department-specific functions.
While Quore provides valuable engineering tools, Lodgistics’s broader feature set, particularly in communication and team engagement, positions it as the more versatile choice for general hotel maintenance.
Edge: Lodgistics.
Lodgistics boasts a customer support rating of 4.79/5, with reviews praising Nadiah and her team for responsive, attentive service. Hoteliers frequently mention how support helps resolve issues quickly, leading to smoother onboarding and ongoing usage.
Quore scores 4.32/5, with users noting that support is generally helpful but occasionally slow, especially concerning app stability and feature requests. Some reviews mention that improving mobile app stability and support responsiveness could enhance user experience.
Given the recent, high ratings and more positive feedback, Lodgistics offers better support for hotel teams seeking reliable assistance.
Edge: Lodgistics.
Lodgistics integrates with 3 verified partners, including Oracle Hospitality, Lodgistics itself, and HotelKey, providing limited but targeted connectivity. Its integrations support essential property management workflows but don’t cover extensive third-party tools.
Quore has 8 verified integrations, including Zingle, Revinate, Beekeeper, Canary Technologies, and others, offering broader connectivity with guest engagement, reputation, and communication systems. This wider array of integrations can streamline multiple operational aspects.
For hotels requiring extensive third-party integrations, Quore’s larger ecosystem offers more flexibility. However, Lodgistics’s simpler, more direct integrations may be sufficient for properties seeking core maintenance connection points.
Edge: Quore.
Lodgistics enjoys a higher overall rating—4.85/5—based on 72 reviews, with recent feedback reaffirming its ease of use, support, and feature set. Hoteliers, especially in branded and luxury hotels, consistently highlight its reliability and communication tools, with a 97% likelihood to recommend.
Quore, rated at 4.36/5 from 65 reviews, is appreciated for its record-keeping and project management but receives mixed feedback on stability and customization. The more recent reviews favor Lodgistics, indicating a stronger market perception.
Edge: Lodgistics.
Lodgistics does not publish a specific price; it offers a “no trial” model without clear implementation or monthly fees. Its pricing may vary based on property size and needs, emphasizing value for money through its feature set and support.
Quore charges a flat $200 per month, with no trial or implementation fees, making it straightforward for smaller hotels or groups. However, the fixed cost might be less flexible for larger properties with broader needs.
Considering value, Lodgistics’s higher overall ratings and recent reviews suggest it offers more for your investment, even if pricing details are less transparent.
Not ideal if…
Not ideal if…
Lodgistics stands out with its higher ratings, more recent reviews, and broader feature set aimed at enhancing communication, preventive maintenance, and operational transparency. It suits hotels that want a reliable, easy-to-use platform with strong support and high user satisfaction, particularly in branded and boutique sectors.
Quore offers robust record-keeping, project management, and specific engineering tools, making it ideal for larger or multi-property operations that need detailed data and compliance management. Its wider integration ecosystem caters to properties with complex operational systems but falls behind Lodgistics in recent user reviews and overall satisfaction.
If your priority is a proven, high-rated solution with active support, Lodgistics is the safer choice. For hotels seeking extensive engineering features and multiple integrations, Quore may still have a place, but be aware of its stability limitations.
In conclusion, Lodgistics Preventative Maintenance currently provides a more reliable, highly-rated platform for most hotel maintenance needs. Its recent positive reviews, ease of use, and communication features make it the recommended choice for hoteliers aiming to maintain high standards and guest satisfaction.
酒店维护软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|
|---|---|---|
| Starting Price | — | From $200/mo |
根据 HTR 的产品数据库,Lodgistics Preventative Maintenance 和 Quore (Engineering) 共享 8 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| 1对1聊天 | ||
| 员工识别和标记 | ||
| 库存趋势分析 | ||
| 群聊 | ||
| 自动翻译 | ||
| 资本支出预算和预测 | ||
| 通知 |
酒店从业者喜爱的方面
用户称赞 Lodgistics 增强了酒店各部门之间的沟通。该软件可以即时更新并实时跟踪维护和客人请求,确保及时处理任务。移动功能非常突出,因为它使员工能够高效地... 用户称赞 Lodgistics 增强了酒店各部门之间的沟通。该软件可以即时更新并实时跟踪维护和客人请求,确保及时处理任务。移动功能非常突出,因为它使员工能够高效地提交和处理工作订单,从而改善酒店的整体运营。
用户经常强调 Lodgistics 中工作订单和维护跟踪的效率。通过移动设备提交和管理工作订单的能力可以快速处理维护问题,从而改善酒店的整体维护运营。实时更新和照... 用户经常强调 Lodgistics 中工作订单和维护跟踪的效率。通过移动设备提交和管理工作订单的能力可以快速处理维护问题,从而改善酒店的整体维护运营。实时更新和照片上传功能有助于准确传达问题。
一些用户指出,通知和系统更新可以更加稳定。更新缓慢、需要频繁刷新应用以及希望更及时地收到通知等问题被提及为可以改善用户体验的方面。
酒店从业者提出异议的方面
用户对 Lodgistics 提供的自定义选项评价很高,但也提到了一些需要改进的地方。建议包括更多可自定义的报告功能、与物业管理系统集成以实现无缝操作,以及创建自... 用户对 Lodgistics 提供的自定义选项评价很高,但也提到了一些需要改进的地方。建议包括更多可自定义的报告功能、与物业管理系统集成以实现无缝操作,以及创建自定义清单和字段的能力。
Lodgistics 的移动可访问性受到高度赞赏。用户发现,通过手机直接管理工作订单、预防性维护和客人请求等任务非常方便。此功能提高了灵活性,使员工可以随时随地... Lodgistics 的移动可访问性受到高度赞赏。用户发现,通过手机直接管理工作订单、预防性维护和客人请求等任务非常方便。此功能提高了灵活性,使员工可以随时随地处理任务,从而更快地解决问题并提高酒店运营效率。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Quore 因其用户友好的界面而广受赞誉,让员工可以轻松学习和导航。这种简单性有助于团队成员更好地采用和使用,从而有助于提高运营效率。
用户对 Quore 维护工作订单、预防性维护和其他重要任务的详细记录的能力表示赞赏。此功能有助于追究责任,并可轻松访问历史数据,无需纸质记录。
Quore 改善了部门间的沟通,从而可以高效处理维护和客房服务任务。它有助于防止沟通不畅,并确保及时响应客人的要求。前台、客房服务和维护等部门受益于实时更新... Quore 改善了部门间的沟通,从而可以高效处理维护和客房服务任务。它有助于防止沟通不畅,并确保及时响应客人的要求。前台、客房服务和维护等部门受益于实时更新和简化的流程。
酒店从业者提出异议的方面
尽管 Quore 有诸多优势,但它在某些方面(例如自定义报告创建和工单管理)缺乏灵活性,因此受到批评。用户指出,需要更多自定义选项才能更好地满足其特定的运营... 尽管 Quore 有诸多优势,但它在某些方面(例如自定义报告创建和工单管理)缺乏灵活性,因此受到批评。用户指出,需要更多自定义选项才能更好地满足其特定的运营需求。
用户表示希望 Quore 能够更好地与其他物业管理系统 (PMS) 和工具集成。增强的集成功能将简化工作流程并提高整体系统效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Lodgistics Preventative Maintenance 和 Quore (Engineering) 共享许多核心 Hotel Maintenance Software 功能,但各有独特的能力。Lodgistics Preventative Maintenance 提供 3 个经验证的集成合作伙伴,而 Quore (Engineering) 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Lodgistics Preventative Maintenance 在易用性方面领先,评分为 4.7/5 对比 4.4/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lodgistics Preventative Maintenance:否。Quore (Engineering):否。 两款产品目前均不提供免费版。大多数 Hotel Maintenance Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Lodgistics 的 HT Score 为 78,Quore 的为 23。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问