The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 886 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Mews 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Guest CRM.
Mister Booking 表现出色 .
基于 HTR 上 886 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $900/mo | Contact sales |
| 经验证的评价 | 886 | 0 |
在分析了 886 条经验证的评价后,Mews 用户最看重其 customization and flexibility, automation and efficiency, 入职和支持体验,而 Mister Booking 用户则强调 。点击任意主题查看评价者的反馈。
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Mister Booking |
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Customization and Flexibility
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Automation and Efficiency
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入职和支持体验
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Reservation and Front Desk Automation
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计费复杂性和报告局限性
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收益管理
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定价和费用
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Mister Booking |
|---|---|---|
| 小型(10-24 间客房) ▾ | #3 329 条评价 | — |
| 中型(25-74 间客房) ▾ | #1 397 条评价 | — |
| 大型(75-199 间客房) ▾ | #3 45 条评价 | — |
| 超大型(200+ 间客房) ▾ | #3 49 条评价 | — |
按物业类型
| 细分市场 |
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Mister Booking |
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| 精品酒店 ▾ | #1 483 条评价 | — |
| 豪华酒店 ▾ | #5 220 条评价 | — |
| 品牌/连锁酒店 ▾ | #2 170 条评价 | — |
| 长住酒店 ▾ | #1 130 条评价 | — |
按区域
| 细分市场 |
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Mister Booking |
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| 北美 ▾ | #8 106 条评价 | — |
| 欧洲 ▾ | #1 660 条评价 | — |
| 亚太 ▾ | #10 17 条评价 | — |
| 中东 ▾ | #28 8 条评价 | — |
Choosing a property management system (PMS) can be daunting, especially when comparing two options like Mews PMS and Mister Booking. Both aim to streamline hotel operations but diverge significantly in scale, features, and support. While Mister Booking boasts a limited review footprint, Mews’s extensive, recent customer feedback makes its capabilities clearer. Do you want a proven, widely adopted platform, or are you exploring a potentially niche solution?
Mews PMS, with over 750 reviews and a 4.62/5 overall rating, is clearly the more established system, supported by recent feedback from nearly 100 users in the last six months. Mister Booking, with zero reviews, offers no recent data to evaluate, making Mews the safer, more reliable choice. Both aim to simplify operations, but Mews’s broad feature set and customer satisfaction data set a higher standard.
Mews’s strengths lie in its extensive integration ecosystem, automation, and user-friendly interface, which are backed by detailed reviews. Mister Booking’s offerings are less documented, and without recent reviews, hotel operators cannot confidently assess its performance or support quality. Do you want to invest in a platform with proven results and a large community, or are you open to a less-supported, unreviewed option?
If your hotel needs a mature, scalable platform with proven automation, extensive integrations, and a strong support network, go with Mews. It’s suitable for varied property types, from boutique hotels to large chains, and offers features like a booking engine, guest CRM, revenue management, and more.
If your hotel or resort is seeking a simple, potentially lower-cost alternative with a focus on reservation management and minimal integration, Mister Booking might appeal. However, with no recent reviews or detailed feature comparison, the risk of limited support and unknown capabilities is high. For most hotels seeking reliability and growth, Mews is the clear choice.
Mews’s UI scores a 4.7/5, praised for its modern, intuitive design and ease of onboarding, as reflected in many recent reviews. Its onboarding score of 4.39/5 indicates a generally smooth transition, with users citing quick setup and minimal training needs. Support is rated 4.27/5, with recent reviews highlighting prompt assistance and helpful resources.
Mister Booking, lacking any user reviews or detailed support data, provides no comparable insights. Without user feedback, it’s impossible to evaluate its ease of use or onboarding process. Given Mews’s high review counts and recent positive feedback, edge: Mews.
Mews offers a suite of 59 unique features, including multi-lingual support, revenue management, guest CRM, online check-in/out, integrated payments, mobile apps, and extensive automation tools. Its open API and over 336 verified integrations allow significant customization.
Mister Booking, with no listed features or integrations, cannot compete on functionality. Its lack of detailed feature documentation means you’re unable to compare or verify its capabilities. Edge: Mews.
Mews’s support has an average rating of 4.27/5, with recent reviews emphasizing quick, responsive assistance and proactive onboarding. Clients note that issues are typically resolved swiftly, maintaining high satisfaction levels.
Mister Booking provides no publicly available data or reviews on support quality, support responsiveness, or onboarding. Without this, hotel operators risk choosing a platform with uncertain assistance. Given Mews’s extensive customer service record and positive recent feedback, edge: Mews.
Mews boasts 336 verified integrations, including channel managers, revenue tools, and third-party apps like Criton and Orange Hotel Marketing. This ecosystem supports diverse operational needs and customization.
Mister Booking offers zero verified integrations, limiting its flexibility and scalability. Without verified partners or API documentation, integrating other systems or expanding features is uncertain. Edge: Mews.
Mews, with 98 recent reviews and a 4.62/5 score, is rated highly across hotel segments—independent hotels, boutique properties, hostels, and city center hotels. Reviewers consistently praise its ease of use, automation, and support, with quotes like "the best property management system I've worked with" and "a platform that saves us hours daily."
Mister Booking, lacking reviews, cannot be rated or compared. Hotelers cannot gauge user satisfaction, which is crucial in choosing a stable, supported system. Therefore, Mews’s proven reputation clearly edges out Mister Booking.
Mews’s pricing starts at $900 monthly, with no implementation fees or freemium options, but detailed tiered pricing or discounts are not publicly disclosed. Its transparent pricing model suits hotels seeking predictable costs.
Mister Booking does not list pricing or offer a trial, which complicates budget planning. The absence of publicly available pricing signifies a potential hidden cost or customized quote requirement. Edge: Mews, for transparent, predictable pricing.
Not ideal if:
Not ideal if:
Mews is a comprehensive, well-reviewed PMS designed to meet the needs of hotels across sizes and types. Its extensive features, integrations, and recent customer satisfaction data make it a dependable choice for hotels aiming to grow and innovate.
Mister Booking, lacking reviews and detailed features, remains an unproven option with unknown support and capabilities. It might serve small, simple properties temporarily but falls short for hotels seeking long-term, scalable solutions.
If operational efficiency, guest experience, and scalability matter to your hotel, Mews is the clear leader. For limited reservation management in very small properties, Mister Booking might be a consideration—though the risks are evident without support or user feedback.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Mister Booking | |
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| Starting Price | From $900/mo | — |
根据 HTR 的产品数据库,Mews PMS 和 Mister Booking 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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Mister Booking |
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| 多币种 | ||
| 多种语言 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 收益管理模块 | ||
| 预订引擎 |
显示主要差异。这两款产品之间还有 47 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that... Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that more advanced configuration options, particularly in report generation and billing, could enhance the platform’s utility further.
The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on deliverin... The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on delivering a superior guest experience. However, some reviews mention that while automation works well, the billing process can sometimes be complex.
Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了... Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了问题解决率和用户满意度。
酒店从业者提出异议的方面
虽然 Mews 可以自动计费,但用户反映其复杂性以及报告和分析方面的局限性造成了困扰。改进这些方面可以为管理财务运营的用户提供更深入的洞察和更大的灵活性。
Mews 凭借其集成功能为收益管理提供了强大的基础,但用户指出,动态定价工具和高级分析方面还有改进的空间,尤其是在多物业运营方面。
独特功能
评分差异最大的方面
这取决于您的需求。Mews PMS 和 Mister Booking 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 336 个经验证的集成合作伙伴,而 Mister Booking 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mews PMS:否。Mister Booking:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 99,Mister Booking 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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