Mews PMS vs. Soraso: 哪个更适合您?

更新于 May 16, 2026  ·  已分析 887 条经验证的评价

摘要

我们分析了 887 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

Mews 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Guest CRM.

Smart Finder 表现出色 .

查看下方完整分析 ↓

Mews PMS 与 Soraso 相比如何?

基于 HTR 上 887 条经验证的酒店从业者评价的并排评分。

HTScore
100
0
推荐可能性
93%
0%
易用性
4.7/5
0.0/5
客户支持
4.3/5
0.0/5
性价比
4.4/5
0.0/5
起始价格 From $900/mo Contact sales
经验证的评价 887 0

Mews PMS 与 Soraso 的优缺点是什么?

在分析了 887 条经验证的评价后,Mews 用户最看重其 ease of use, automation and integrations, customizability and flexibility,而 Smart Finder 用户则强调 。点击任意主题查看评价者的反馈。

Mews Mews Smart Finder Smart Finder
优点
+ Ease of Use
+ Automation and Integrations
+ Customizability and Flexibility
+ 入职和支持
缺点
Billing and Invoicing
报告和分析
Multi-Property Management

Mews 对比 Smart Finder:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 Mews Mews Smart Finder Smart Finder
小型(10-24 间客房) #3 329 条评价
中型(25-74 间客房) #1 397 条评价
大型(75-199 间客房) #3 45 条评价
超大型(200+ 间客房) #3 49 条评价

按物业类型

细分市场 Mews Mews Smart Finder Smart Finder
精品酒店 #1 483 条评价
豪华酒店 #5 220 条评价
品牌/连锁酒店 #2 170 条评价
长住酒店 #1 130 条评价

按区域

细分市场 Mews Mews Smart Finder Smart Finder
北美 #8 106 条评价
欧洲 #1 660 条评价
亚太 #10 17 条评价
中东 #28 8 条评价

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel’s operations, guest experience, and revenue. Both Mews PMS and Soraso aim to streamline hospitality management, but they differ markedly in review volume, recent user feedback, and feature breadth. Mews, with over 750 reviews and a recent surge in user satisfaction, stands as the more proven option. How do these two solutions stack up in key areas essential to your hotel’s success?

Is Mews PMS or Soraso Better for Hotels?

Mews is a cloud-based platform designed to automate reservations, billing, and guest communications while offering extensive integrations through its marketplace. Soraso, by contrast, appears less established, with no available review data, and lacks transparent recent user feedback. While Mews’s large and recent review base suggests ongoing support and innovation, Soraso’s limited information leaves its reliability and feature set less certain. Are you comfortable choosing a solution with proven performance at scale, or do you prefer emerging technology without clear validation?

Mews PMS vs Soraso: Which Should Your Hotel Choose?

If your hotel needs a mature, highly-rated PMS with a broad feature set, go with Mews. Its extensive integrations, automation tools, and proven track record for improving operational efficiency make it ideal for mid-sized to large hotels, boutique properties, and chains seeking scalability. Conversely, if your hotel is smaller, with simple requirements and a preference for a lesser-known provider, Soraso might appeal — but with no review data or recent feedback, the risk remains high. Would you prefer a system backed by thousands of reviews and ongoing development, or venture into unproven territory?

Is Mews PMS or Soraso Easier to Use?

Mews scores an impressive 4.7 out of 5 for ease of use, supported by a modern, intuitive interface and a straightforward onboarding process reflected in reviews. Users frequently mention that Mews is “very user-friendly” and “makes everything much easier,” with support teams praised for their responsiveness. Soraso’s ease of use remains unverified due to the absence of reviews or user feedback, making it difficult to assess whether it can match Mews’s high usability standards. Edge: Mews.

Which Has Better Features: Mews PMS or Soraso?

Mews offers a robust suite of 59 unique features, including multi-language and multi-currency support, revenue management, booking engine, guest CRM, integrated POS, and automated night audit. Soraso’s feature set remains unspecified, with no available data indicating comparable capabilities. Given the extensive feature count and proven integrations in Mews, it’s clear that it provides more tools to optimize operations and guest engagement. Edge: Mews.

Which Has Better Customer Support: Mews PMS or Soraso?

Mews maintains a 4.27 out of 5 support rating, with most reviews highlighting responsive, helpful customer service and effective onboarding. Hoteliers often say, “their support team sets new standards,” and recent reviews indicate ongoing satisfaction. Without any reviews or support data for Soraso, assessing its support quality is impossible. Given Mews’s proven support track record, it is the safer choice for hotels prioritizing reliable assistance. Edge: Mews.

Which Has More Integrations: Mews PMS or Soraso?

Mews boasts over 336 verified integrations, including key partners like IDeaS, Criton, and Orange Hotel Marketing, enabling flexible customization. Soraso’s reported partnership count is only 2, with one shared partner (IDeaS), and limited information on its integration ecosystem. For hotels that rely on diverse third-party tools, Mews’s extensive integrations provide a clear advantage. Edge: Mews.

Which Do Hoteliers Rate Higher: Mews or Soraso?

Mews’s 4.62/5 overall rating, based on 758 reviews, demonstrates strong and recent user satisfaction, especially among boutique, hostel, and city center hotels. Reviewers applaud its user-friendliness, automation, and support. Soraso has no publicly available reviews or ratings, leaving its hotel user perception uncertain. Given the transparent recent feedback, Mews clearly holds higher reputation among hoteliers. Edge: Mews.

How Much Do Mews and Soraso Cost?

Mews’s pricing starts at $900 monthly, with no implementation or trial fees, offering transparency for hotels seeking predictable costs. Soraso’s pricing details are unavailable, which complicates budgeting and comparison. Without concrete numbers for Soraso, Mews’s clear pricing structure provides a more informed basis for decision-making. Edge: Mews.

What Type of Hotel Should Use Mews?

  • Hotels seeking a mature, feature-rich PMS with proven scalability, especially boutique, city center, or hostel properties.
  • Teams that want extensive integrations and automation to reduce manual tasks.
  • Hotels prioritizing a highly-rated user experience with modern UI.
  • Hotels looking for strong support and a large ecosystem of third-party partners.
  • Not ideal if your hotel is very small with minimal tech needs or prefers a simple, low-cost solution.

What Type of Hotel Should Use Soraso?

  • Smaller hotels or hostels with straightforward operational requirements.
  • Teams eager to explore new solutions without long-term commitment.
  • Hotels comfortable with lesser-known providers, accepting higher risk for potential customization or flexibility.
  • Not ideal if your hotel values proven support, extensive features, or integration options.

Mews vs Soraso: The Bottom Line for Hotels

Mews stands out with its extensive, proven feature set, high user ratings, and a large base of recent reviews, reflecting ongoing development and support. It’s especially suited for hotels looking for a scalable, flexible PMS that integrates with a wide array of tools and enhances operational efficiency.

If your hotel values reliability, proven performance, and a rich ecosystem, Mews is the clear choice, offering tools that support growth and guest satisfaction. Its comprehensive support and extensive integrations make it ideal for hotels aiming to optimize every aspect of their operations.

On the other hand, Soraso remains an unverified option with no available recent reviews or detailed features, making it a risky choice for hotels seeking stability and proven results. If your hotel is small, with basic needs, and willing to take a chance on a lesser-known provider, Soraso might be considered, but the lack of data warrants caution.

In conclusion, for hotels prioritizing confidence, scalability, and a proven track record, Mews is the best fit. Its extensive review base and recent user feedback confirm its position as a leading PMS in the hospitality industry.

Mews PMS 和 Soraso 的价格是多少?

物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

Mews Mews Smart Finder Smart Finder
Starting Price From $900/mo

Mews PMS 有哪些 Soraso 没有的功能(反之亦然)?

根据 HTR 的产品数据库,Mews PMS 和 Soraso 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 Mews Mews Smart Finder Smart Finder
多币种
多种语言
客人资料
客户关系管理
收益管理模块
预订引擎

显示主要差异。这两款产品之间还有 47 项功能存在差异。

实际成果:Mews 对比 Smart Finder(按业务目标)

我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Mews Episode Tbilisi 小型
+ Zero connection fee costs
+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)
+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili
Nikoloz Cherkezishvili
Co-Founder & CEO, Episode Hotels
Smart Finder Smart Finder

该目标暂无已发布的案例研究。

提高运营效率
Mews Aplend Apartments 中型
+ Five properties went live in the space of two weeks
+ One week from welcome call to go live date for several resorts
+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka
Matej Matejka
Owner, Aplend Group
Smart Finder Smart Finder

该目标暂无已发布的案例研究。

改善宾客体验
Mews Leven Manchester 小型
+ 33% of guests use online check-in
+ 9% higher ADR for guests who use online check-in
+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle
Kris Doyle
General Manager, Leven Manchester
Smart Finder Smart Finder

该目标暂无已发布的案例研究。

Mews 对比 Smart Finder:总结

Mews
Mews
4.7/5 来自 887 条评价

酒店从业者喜爱的方面

Ease of Use 89% 正面

Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.

Automation and Integrations 69% 正面

Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.

Customizability and Flexibility 69% 正面

Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.

酒店从业者提出异议的方面

Billing and Invoicing 77% 负面

Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.

报告和分析 60% 负面

虽然 Mews 提供了可靠的报表和分析功能,但一些评论指出,它需要更多可定制和灵活的报表功能。用户希望获得更细致的数据洞察,尤其是在预订和收入分析方面。

独特功能

多种语言 多币种 收益管理模块 预订引擎 客户关系管理
4.7/5 易用性 4.3/5 客户支持 335 个集成
访问官网
Smart Finder
Smart Finder
0.0/5 来自 0 条评价
0.0/5 易用性 0.0/5 客户支持 2 个集成
查看资料

评分差异最大的方面

综合评分 Mews 4.6 vs 0.0 (+4.6)
易用性 Mews 4.7 vs 0.0 (+4.7)
客户支持 Mews 4.3 vs 0.0 (+4.3)
性价比 Mews 4.4 vs 0.0 (+4.4)
入职培训 Mews 4.4 vs 0.0 (+4.4)

关于 Mews PMS 与 Soraso 的常见问题

Mews PMS 能否替代 Soraso?

这取决于您的需求。Mews PMS 和 Soraso 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 335 个经验证的集成合作伙伴,而 Soraso 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

Mews PMS 或 Soraso 是否提供免费方案?

Mews PMS:否。Soraso:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Mews PMS 和 Soraso?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 100,Smart Finder 的为 0。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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