The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 886 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Mews 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Guest CRM.
Winner Hotel Software 表现出色 .
基于 HTR 上 886 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $900/mo | Contact sales |
| 经验证的评价 | 886 | 0 |
在分析了 886 条经验证的评价后,Mews 用户最看重其 customization and flexibility, automation and efficiency, 入职和支持体验,而 Winner Hotel Software 用户则强调 。点击任意主题查看评价者的反馈。
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Customization and Flexibility
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Automation and Efficiency
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入职和支持体验
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Reservation and Front Desk Automation
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计费复杂性和报告局限性
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收益管理
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定价和费用
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #3 329 条评价 | — |
| 中型(25-74 间客房) ▾ | #1 397 条评价 | — |
| 大型(75-199 间客房) ▾ | #3 45 条评价 | — |
| 超大型(200+ 间客房) ▾ | #3 49 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #1 483 条评价 | — |
| 豪华酒店 ▾ | #5 220 条评价 | — |
| 品牌/连锁酒店 ▾ | #2 170 条评价 | — |
| 长住酒店 ▾ | #1 130 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #8 106 条评价 | — |
| 欧洲 ▾ | #1 660 条评价 | — |
| 亚太 ▾ | #10 17 条评价 | — |
| 中东 ▾ | #28 8 条评价 | — |
Choosing a property management system (PMS) is critical for streamlining hotel operations and elevating guest experiences. Both Mews PMS and Winner PMS aim to centralize tasks like reservations, billing, and housekeeping, but Mews's extensive review base and recent user feedback make it the more compelling option for modern hoteliers. Do you want a system with proven user satisfaction, advanced integrations, and ongoing innovation? Or are you considering a simpler, less reviewed alternative?
Mews PMS and Winner PMS both address core operational challenges but differ significantly in their market presence and user feedback. Mews's cloud-native platform offers a wide array of features, including dynamic revenue management, guest CRM, and a booking engine, supported by over 750 reviews and 98 recent ones, giving it a strong credibility boost. Winner PMS, acquired by Mews, boasts streamlined functionalities and high user satisfaction but lacks the volume and recency of reviews that underpin Mews’s reputation.
While Winner PMS emphasizes centralization of reservations, check-ins, and housekeeping, Mews surpasses it with a broader feature set, extensive integrations, and a more established global presence. Given the depth of Mews's review data and recent positive feedback, it’s clear that Mews is better suited for hotels seeking a scalable, innovative system rather than a basic operational tool. Are you ready to prioritize proven performance and comprehensive features?
If your hotel needs a flexible, feature-rich platform with a global footprint and high user satisfaction, choose Mews PMS. Its extensive features—like revenue management, guest CRM, and a booking engine—are ideal for boutique hotels, hostels, and chains aiming for operational excellence. Conversely, if your hotel prefers a straightforward, easy-to-use system focused on core functions like reservations and housekeeping without extensive integrations, Winner PMS might suffice, though it has less recent review data to confirm ongoing reliability.
For hoteliers who value a system that adapts to complex operational demands and offers continuous updates, Mews is the clear winner. If simplicity and cost are your primary concerns, and you’re comfortable with less recent feedback, Winner PMS could be considered—but with caution.
Mews PMS scores a 4.7 out of 5 for ease of use, backed by 758 reviews and recent feedback from hotels in diverse segments, including boutique, hostel, and city center properties. Its modern, intuitive interface and comprehensive onboarding process have earned praise, with many users emphasizing minimal training needs and quick adoption. Support is rated 4.27 out of 5, and users describe onboarding as smooth, with some mentioning prompt help in resolving technical glitches.
Winner PMS, however, has a smaller review count and lacks recent feedback, making its ease of use less verifiable. Based on available data, Mews’s user experience is more positively and consistently rated. Edge: Mews PMS.
Mews offers a suite of 59 unique features exclusive to its platform, including multi-lingual/multi-currency support, revenue management, a guest CRM, online check-in/out, digital registration, automated night audit, and a guest app. It also boasts integrations with over 300 partners, a channel manager, and advanced automation tools, making it suitable for complex operations.
Winner PMS lacks detailed feature breakdowns but is recognized for core functionalities essential for reservations, check-ins, billing, and housekeeping. Its limited feature set and lack of reported advanced modules put it at a disadvantage for hotels seeking extensive customization or automation.
Edge: Mews PMS.
Mews’s customer support is rated at 4.27 out of 5, with recent reviews praising its responsiveness and proactive approach to resolving issues. Hoteliers highlight that Mews support teams are available 24/7 via live chat and phone, often resolving bugs swiftly and providing tailored onboarding assistance. Users also mention that Mews’s support is instrumental during implementation, with ongoing assistance maintaining high satisfaction levels.
Winner PMS’s support ratings and reviews are unavailable or less recent, making it difficult to confidently assess its service quality. Given the extensive recent feedback for Mews, it clearly has a more proven support infrastructure. Edge: Mews PMS.
Mews scores an overall 4.62 out of 5 based on 758 reviews, with 93% likelihood to recommend, reflecting broad hoteliers’ trust. Its reviews span boutique hotels, hostels, and city hotels, emphasizing its adaptability and ease of implementation. Recent reviews praise its intuitive interface, automation, and support, indicating steady user satisfaction.
Winner PMS, with no recent reviews or overall ratings available, cannot be confidently rated. The absence of current data suggests it may lack the ongoing user engagement and development seen with Mews.
Edge: Mews PMS.
Mews’s pricing starts at a base of $900 per month, with no freemium options or implementation fees, offering transparency for hotels evaluating value. The fee covers core features and access to their extensive marketplace of integrations.
Pricing information for Winner PMS is not publicly available, which could indicate a bespoke pricing model. Without clear costs, it’s difficult to compare value, but the lack of public pricing often correlates with less flexible packages or smaller market penetration.
Not ideal if:
Not ideal if:
Mews is a comprehensive, cloud-first PMS with a proven track record, extensive features, and recent high ratings from a broad user base. It excels in automation, integrations, and supporting varied property types, making it suitable for hotels looking to grow and modernize.
Winner PMS offers essential reservation and housekeeping functions but lacks detailed recent reviews and a broad feature set. Its simplicity might appeal to very small hotels with basic needs, but its limited data makes it less reliable as a long-term solution.
Choose Mews if you require a versatile, feature-rich PMS backed by a large, satisfied user community. Opt for Winner PMS if your needs are straightforward and you prefer a less complex, possibly more affordable solution—though with less recent validation.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $900/mo | — |
根据 HTR 的产品数据库,Mews PMS 和 Winner PMS (acquired by Mews) 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 多币种 | ||
| 多种语言 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 收益管理模块 | ||
| 预订引擎 |
显示主要差异。这两款产品之间还有 47 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that... Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that more advanced configuration options, particularly in report generation and billing, could enhance the platform’s utility further.
The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on deliverin... The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on delivering a superior guest experience. However, some reviews mention that while automation works well, the billing process can sometimes be complex.
Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了... Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了问题解决率和用户满意度。
酒店从业者提出异议的方面
虽然 Mews 可以自动计费,但用户反映其复杂性以及报告和分析方面的局限性造成了困扰。改进这些方面可以为管理财务运营的用户提供更深入的洞察和更大的灵活性。
Mews 凭借其集成功能为收益管理提供了强大的基础,但用户指出,动态定价工具和高级分析方面还有改进的空间,尤其是在多物业运营方面。
独特功能
评分差异最大的方面
这取决于您的需求。Mews PMS 和 Winner PMS (acquired by Mews) 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 336 个经验证的集成合作伙伴,而 Winner PMS (acquired by Mews) 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mews PMS:否。Winner PMS (acquired by Mews):否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 100,Winner Hotel Software 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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