The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 59 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
MyStay 表现出色 在 ROI 方面 ,拥有独特功能如 Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
Speeron AB 表现出色 ,拥有独特功能如 Payment & Authorizations and Hotel Website Check-in Portal.
基于 HTR 上 59 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $400/mo | From $500/mo |
| 经验证的评价 | 43 | 16 |
在分析了 59 条经验证的评价后,MyStay 用户最看重其 无接触办理入住, 宾客体验, 宾客沟通,而 Speeron AB 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #5 15 条评价 | — |
| 中型(25-74 间客房) ▾ | #6 10 条评价 | #12 4 条评价 |
| 大型(75-199 间客房) ▾ | #4 7 条评价 | #12 2 条评价 |
| 超大型(200+ 间客房) ▾ | #8 3 条评价 | #4 10 条评价 |
按物业类型
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| 精品酒店 ▾ | #5 12 条评价 | #10 6 条评价 |
| 豪华酒店 ▾ | #4 11 条评价 | #13 2 条评价 |
| 品牌/连锁酒店 ▾ | #5 12 条评价 | #8 5 条评价 |
| 长住酒店 ▾ | #6 9 条评价 | #12 1 条评价 |
按区域
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| 北美 | #7 3 条评价 | — |
| 欧洲 ▾ | #4 32 条评价 | #7 16 条评价 |
| 亚太 | #6 2 条评价 | — |
| 中东 | #4 2 条评价 | — |
Choosing between MyStay Check-in by MyStay and Speeron Online Check-In/Out by Speeron AB hinges on your hotel’s specific needs, budget, and operational priorities. Both aim to streamline contactless guest experiences, but they differ significantly in features, support, and regional presence. Your decision should focus on which software aligns best with your property’s size, guest profile, and integration requirements.
While Speeron AB offers fewer recent reviews and has a smaller global footprint, MyStay’s 40 reviews, including 8 from the last six months, make it the more tested and reliable choice. Are you ready to discover which solution is better suited for your hotel?
Both MyStay and Speeron AB address the need for contactless check-in and check-out, reducing queues and manual labor. MyStay emphasizes automating guest communication, payment, and integration with hotel PMS systems, which broadens its operational scope. Speeron AB focuses on seamless digital access, ID verification, and upselling, with a strong emphasis on automating room access and reducing staff workload.
MyStay has a higher overall rating (5/5 vs. Speeron’s 0/5), more recent reviews, and a broader feature set (10 unique features compared to Speeron's 15). However, Speeron’s platform excels in device-agnostic solutions and multi-lingual support, making it appealing for international or tech-savvy properties. Do your hotel’s priorities lean more toward automation, guest engagement, or operational simplicity?
If your hotel needs a well-rounded contactless check-in platform with extensive PMS integration, guest segmentation, and marketing features, go with MyStay. It’s ideal for properties seeking automation of pre-arrival, in-stay, and post-stay communications, with a focus on upselling and revenue growth.
If your hotel prioritizes digital access, ID verification, and flexible hardware compatibility, Speeron AB is a better fit. It’s suited for hotels looking for a device-agnostic, multi-lingual system that emphasizes room access and security while supporting upselling.
For properties with multiple locations across borders and a desire for broad regional coverage, MyStay’s international presence makes it the safer choice. When your goal is operational efficiency and advanced guest engagement, MyStay’s proven track record and recent reviews make it the more reliable option.
MyStay’s user interface has an impressive average rating of 4.91/5, praised for its intuitive setup and straightforward operation, which results in quick onboarding. Customers appreciate the ease of managing automated communications and PMS integration, with many reviewers citing simple setup and minimal staff training.
Speeron AB scores slightly lower at 4.67/5 but is still regarded as user-friendly, especially for device-agnostic solutions. Its multi-lingual capabilities and straightforward guest interface are appreciated, though some reviews mention room for clearer visual design.
Edge: MyStay.
MyStay distinguishes itself with 10 exclusive features, including PMS integration, guest segmentation, room upgrade merchandising, multi-channel communication, and A/B testing for offers. These features enable deeper marketing, personalization, and operational automation.
Speeron AB offers 15 unique features, such as device-agnostic access, ID verification, document scanning, and multi-lingual support, focusing heavily on security and hardware flexibility. It also includes pre-registration info collection and deposit management, which are absent in MyStay.
Overall, MyStay’s feature set is tailored more toward marketing automation and guest engagement, while Speeron AB emphasizes security, multi-lingual support, and hardware flexibility.
Edge: Speeron AB.
MyStay’s reviews highlight a support team rated at 4.93/5, with hoteliers praising their responsiveness and ongoing improvements. Customers mention that support is "very high level" and appreciate the proactive communication during onboarding and troubleshooting.
Speeron AB’s customer support scores slightly lower at 4.8/5, with reviews emphasizing their collaborative approach and flexibility in making modifications. Users note that Speeron AB’s support team listens well and handles improvements effectively.
Edge: MyStay.
MyStay boasts 30 verified integration partners, including major players like Oracle Hospitality, Mews, and Preno, ensuring compatibility with numerous PMS, channel managers, and payment providers. This extensive network allows hoteliers to connect their existing systems easily.
Speeron AB has 6 verified partners, including Stripe and Protel, with integrations primarily focused on keyless access, ID verification, and pre-arrival data collection. While fewer in number, these integrations cover essential security and access functions.
For broader connectivity, MyStay’s extensive partner list makes it the clear edge.
Edge: MyStay.
MyStay is rated at 5/5 overall, with 40 reviews, most from established hoteliers and frequent recent feedback. Hoteliers in various segments, especially serviced apartments and boutique hotels, report high satisfaction, citing ease of use and operational benefits.
Speeron AB’s reviews are fewer, with a 0/5 rating from 15 reviews, mostly older or less recent, with limited detailed feedback. The lack of recent reviews diminishes confidence in its current performance.
Given the volume and recency of reviews, MyStay’s ratings are more reliable and indicative of a mature product.
Edge: MyStay.
MyStay charges a base price of $400, with no ongoing fees or implementation costs, making it straightforward and predictable. There is no mention of a free tier or trial, but the flat rate simplifies budgeting.
Speeron AB’s base price is $500, also without additional fees or trial options. Its higher starting cost may reflect its hardware flexibility and security features.
Based on value, MyStay offers a slightly more affordable package with proven ROI, especially considering its extensive features.
Not ideal if your hotel relies heavily on physical key card systems without PMS integration or requires extensive multi-lingual support.
Not ideal if your hotel needs extensive marketing automation, guest segmentation, or a broad integration partner network.
MyStay provides a comprehensive, easy-to-use platform with a proven track record, extensive integrations, and strong recent reviews. It’s particularly suited for hotels that want to automate operations, improve guest communication, and increase revenue through upselling.
Speeron AB offers a security-focused, device-agnostic solution optimized for flexible hardware integration and multilingual support but lacks recent reviews and a broad partner ecosystem. It’s best for hotels prioritizing access control, security, and international guest support.
If your hotel values reliability, extensive features, and a global presence, go with MyStay. If your priorities are advanced security, hardware flexibility, and multilingual capabilities, consider Speeron AB.
非接触式办理入住 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $400/mo | From $500/mo |
根据 HTR 的产品数据库,MyStay Check in 和 Speeron Online Check-In/Out 共享 4 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 分割 | ||
| 多渠道推送(电子邮件、短信、WhatsApp、聊天) | ||
| 客户细分与定向 | ||
| 客房升级商品 | ||
| 文件和护照扫描 | ||
| 条款和条件签署 | ||
| 经前管理系统整合 | ||
| 自定义问题 | ||
| 营销传播选择加入 | ||
| 设备无关 | ||
| 辅助产品营销 | ||
| 预注册信息收集 |
显示主要差异。这两款产品之间还有 13 项功能存在差异。
酒店从业者喜爱的方面
评论者经常提到 MyStay 的非接触式入住功能是一个至关重要的工具,尤其是在疫情期间。它简化并加快了入住流程,让客人在抵达前完成入住,并减少了身体接触。用户... 评论者经常提到 MyStay 的非接触式入住功能是一个至关重要的工具,尤其是在疫情期间。它简化并加快了入住流程,让客人在抵达前完成入住,并减少了身体接触。用户欣赏它为他们的操作带来的易用性和效率。
评论者经常评论 MyStay 如何显著提升宾客体验。该平台允许在抵达前进行沟通,并在抵达时提供便利,给人一种个性化和周到服务的感觉。酒店经营者注意到直接结果是... 评论者经常评论 MyStay 如何显著提升宾客体验。该平台允许在抵达前进行沟通,并在抵达时提供便利,给人一种个性化和周到服务的感觉。酒店经营者注意到直接结果是宾客满意度更高。
许多评论都强调了 MyStay 如何改善客人沟通。该平台允许酒店经营者通过自动消息在客人入住前、入住期间和入住后与客人进行有效沟通。此功能通过提供及时的信息和... 许多评论都强调了 MyStay 如何改善客人沟通。该平台允许酒店经营者通过自动消息在客人入住前、入住期间和入住后与客人进行有效沟通。此功能通过提供及时的信息和及时解决疑问来提高客人满意度。
酒店从业者提出异议的方面
用户经常建议需要更多自定义选项,特别是在自动消息传递和客户沟通模板方面。他们希望能够更灵活地调整文本、图形和自动消息传递格式,以更好地满足他们的特定需... 用户经常建议需要更多自定义选项,特别是在自动消息传递和客户沟通模板方面。他们希望能够更灵活地调整文本、图形和自动消息传递格式,以更好地满足他们的特定需求。
MyStay 与物业管理系统 (PMS) 的集成是一项有价值的功能,在多篇评论中都得到了积极的评价。这种无缝集成有助于酒店经营者更有效地管理客人数据和运营。然而,一... MyStay 与物业管理系统 (PMS) 的集成是一项有价值的功能,在多篇评论中都得到了积极的评价。这种无缝集成有助于酒店经营者更有效地管理客人数据和运营。然而,一些用户确实偶尔会遇到 MyStay 和 PMS 之间的同步问题。
排名更高的方面
独特功能
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。MyStay Check in 和 Speeron Online Check-In/Out 共享许多核心 Contactless Check-in 功能,但各有独特的能力。MyStay Check in 提供 30 个经验证的集成合作伙伴,而 Speeron Online Check-In/Out 提供 6 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。MyStay Check in 在易用性方面领先,评分为 4.9/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
MyStay Check in:否。Speeron Online Check-In/Out:否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。MyStay 的 HT Score 为 22,Speeron AB 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问