The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店无钥匙门禁系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #3 14 条评价 | — |
| 中型(25-74 间客房) ▾ | #1 55 条评价 | — |
| 大型(75-199 间客房) ▾ | #3 11 条评价 | — |
| 超大型(200+ 间客房) | #9 0 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #1 66 条评价 | — |
| 豪华酒店 ▾ | #2 62 条评价 | — |
| 品牌/连锁酒店 ▾ | #4 10 条评价 | — |
| 长住酒店 | #5 3 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #1 76 条评价 | — |
| 亚太 | #2 1 条评价 | — |
Deciding between OpenKey by OpenKey and STAYmyway by Staymyway hinges on your hotel’s specific needs for keyless entry technology, integration, and operational scale. Both products aim to provide guests with contactless access, but OpenKey’s extensive experience and higher review activity make it the more proven choice. Your team should consider whether you prioritize a mature platform with a broad feature set or a more flexible, cost-effective solution with limited reviews. Which aligns better with your hotel’s strategic goals?
OpenKey’s 69 reviews, a high overall rating of 4.26 out of 5, and recent feedback establish it as the industry leader in mobile key solutions. Its long-standing presence and 34 verified integration partners signal reliability and extensive market adoption. In contrast, Staymyway has no recent reviews or ratings, making it difficult to assess its real-world performance. If you value proven performance, OpenKey is the safer, more dependable option.
OpenKey offers a comprehensive mobile key platform integrated with over 50 property management and lock providers, supporting features like mobile check-in, multi-property management, and push notifications. Its platform is designed to streamline check-in, reduce front desk congestion, and boost guest satisfaction, especially in luxury or high-volume hotels.
Staymyway, on the other hand, provides a cloud-based access control system that transforms smartphones into keys, with Bluetooth and RFID options. While promising as a cost-effective and flexible solution, its minimal market presence and lack of recent reviews make it less certain when compared to OpenKey.
OpenKey’s broader feature set and proven track record make it the more reliable choice for hotels seeking a well-established, multi-feature mobile key system. Would your property benefit more from a mature platform with high review confidence or a newer, less-tested alternative?
If your hotel needs a robust, reliable mobile key system with extensive integration options, go with OpenKey. Its proven track record, high review count, and numerous features—including notifications, multi-property management, and developer SDK—are ideal for large, luxury, or multi-property operators.
If your hotel is a smaller operation or prioritizes budget-friendly, quick-to-implement solutions, Staymyway could be appealing for its simplicity and cloud-based access, especially if it can fully replace existing locks with RFID. However, without recent reviews or a demonstrated market presence, choosing OpenKey offers more certainty in performance and support.
OpenKey’s user experience is rated 4.45 out of 5, with hotel reviews praising its intuitive interface and smooth onboarding process. Customers mention quick support responses and seamless integration with existing systems, boosting staff adoption and guest satisfaction.
Staymyway has no available recent user ratings or reviews, leaving its ease of use unverified. Given the extensive feedback on OpenKey’s user-friendly design, it clearly provides a more certain, simpler experience.
Edge: OpenKey
OpenKey boasts 11 shared features with competitors, along with 5 unique features such as notifications, multi-property management, mobile check-in, developer SDK, and door lock upgrade kits. These functionalities support a broad range of operational needs, from guest engagement to system upgrades.
Staymyway’s feature set appears limited, with no unique features listed and no recent validation of its capabilities. Its core offering primarily focuses on transforming smartphones into keys with Bluetooth and RFID, but lacks the variety and depth of OpenKey’s feature suite.
Edge: OpenKey
OpenKey’s support rating is 4.25 out of 5, with recent reviews highlighting quick response times and helpful assistance, especially during technical issues. Hoteliers appreciate its proactive communication and onboarding support, which helps resolve problems efficiently.
Staymyway offers no recent reviews or ratings, making it impossible to gauge support quality. Given OpenKey’s established reputation with high support ratings, it is the clearer choice for reliable, responsive customer service.
Edge: OpenKey
OpenKey has 34 verified integration partners, including industry leaders like WebRezPro, Oracle Hospitality, and Cloudbeds. Its extensive partner network supports seamless operation across many property management and lock systems, providing flexibility and reliability.
Staymyway has only 7 verified partners, with fewer well-known integrations. Its limited partnership footprint suggests less proven compatibility and scalability in complex hotel environments.
Edge: OpenKey
OpenKey’s recent review count and ratings—69 reviews with an overall 4.26/5—indicate high user satisfaction. Hotels across segments such as luxury, boutique, and resorts consistently praise its ease of use, integration, and guest experience enhancements.
Staymyway lacks recent reviews, making it impossible to gauge hotelier satisfaction. Until user feedback emerges, OpenKey remains the more trusted and highly-rated solution.
Edge: OpenKey
OpenKey charges a base fee of $500, with no freemium tier, implementation fees, or monthly charges per room. This straightforward pricing model is transparent and predictable.
Staymyway does not publish its pricing, leaving potential customers uncertain about costs. Without clear pricing, OpenKey’s transparent model provides better value confidence.
Not ideal if your hotel is a small boutique with minimal tech infrastructure or very limited budget.
Not ideal if your hotel requires proven scalability, extensive support, or has high volumes of guests demanding reliability.
OpenKey offers a mature, feature-rich mobile key platform with proven integration and high user satisfaction. It is well-suited for larger, luxury, or multi-property hotels looking for reliability and extensive support.
Staymyway, while promising as a flexible, budget-friendly option, remains unproven at scale due to the absence of recent reviews and limited market presence. For hotels prioritizing certainty and proven performance, OpenKey is the definitive choice.
If your hotel values a trusted, well-reviewed platform with comprehensive features, OpenKey is the clear winner. Its widespread adoption and high ratings make it the safer investment.
If your operation is small, budget-sensitive, and willing to experiment with newer technology, Staymyway might suit your needs—though with less assurance of performance and support. Ultimately, OpenKey’s track record positions it as the more dependable solution for your hotel’s mobile access needs.
酒店从业者喜爱的方面
总体而言,OpenKey 受到了客人的好评,他们欣赏移动钥匙的便利性、易用性以及减少携带实体钥匙的需求。这种积极的反馈证明了其功能和用户体验。
该应用程序因其用户友好的界面而受到普遍称赞,但一些用户认为可以在导航和附加功能方面进行改进,例如应用内按键重置选项和集成宾客服务。
OpenKey 的移动钥匙功能让客人无需经过前台,直接前往客房,大大提高了运营效率和客人满意度。此功能最大限度地减少了等待时间,并提供了无缝的入住体验,在繁忙... OpenKey 的移动钥匙功能让客人无需经过前台,直接前往客房,大大提高了运营效率和客人满意度。此功能最大限度地减少了等待时间,并提供了无缝的入住体验,在繁忙时段尤其受到好评。
酒店从业者提出异议的方面
OpenKey 的客户支持通常反应迅速且乐于助人,但有些用户报告说,他们收到的帮助有延迟,并且需要就更新和修复进行更主动的沟通。
一些评论强调,应用程序需要提供更好的客户沟通功能,例如更清晰的应用程序使用说明或房间准备好时的通知。增强这些沟通渠道可以进一步提高客户满意度和运营效率... 一些评论强调,应用程序需要提供更好的客户沟通功能,例如更清晰的应用程序使用说明或房间准备好时的通知。增强这些沟通渠道可以进一步提高客户满意度和运营效率。
独特功能
评分差异最大的方面
这取决于您的需求。Openkey.co 和 STAYmyway 共享许多核心 Hotel Keyless Entry Systems 功能,但各有独特的能力。Openkey.co 提供 34 个经验证的集成合作伙伴,而 STAYmyway 提供 7 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Openkey.co 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Openkey.co:否。STAYmyway:否。 两款产品目前均不提供免费版。大多数 Hotel Keyless Entry Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。OpenKey 的 HT Score 为 39,Staymyway 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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