The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 43 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Plusgrade 表现出色 在 增加收入 方面 ,拥有独特功能如 Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
VoucherCart Ltd 表现出色 ,拥有独特功能如 Gift Vouchers & Prepaid Experiences and Ancillary Product Merchandising.
基于 HTR 上 43 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $400/mo | From $100/mo |
| 经验证的评价 | 30 | 13 |
在分析了 43 条经验证的评价后,Plusgrade 用户最看重其 增加收入, 客户体验, 自动追加销售,而 VoucherCart Ltd 用户则强调 。点击任意主题查看评价者的反馈。
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额外的追加销售选项
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各产品在不同物业规模、类型和区域的 追加销售软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) | #16 2 条评价 | #15 2 条评价 |
| 中型(25-74 间客房) ▾ | #12 16 条评价 | #16 8 条评价 |
| 大型(75-199 间客房) ▾ | #10 9 条评价 | #16 3 条评价 |
| 超大型(200+ 间客房) | #10 3 条评价 | — |
按物业类型
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| 精品酒店 ▾ | #12 14 条评价 | #17 6 条评价 |
| 豪华酒店 ▾ | #14 15 条评价 | #16 7 条评价 |
| 品牌/连锁酒店 ▾ | #14 7 条评价 | #13 7 条评价 |
| 长住酒店 | #17 1 条评价 | #16 1 条评价 |
按区域
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| 北美 | #12 4 条评价 | #14 2 条评价 |
| 欧洲 ▾ | #15 12 条评价 | #17 9 条评价 |
| 中东 ▾ | #4 10 条评价 | — |
When evaluating upselling software for your hotel, the choice often boils down to the specific needs of your property, your operational priorities, and the features that drive revenue. Plusgrade by Plusgrade and VoucherCart by VoucherCart Ltd both aim to boost ancillary revenue but serve different functions within the hospitality ecosystem. Your decision hinges on whether you need a dedicated upselling platform with advanced guest segmentation or a broader voucher and gift card solution.
Both products are designed to generate incremental revenue, but they approach this goal differently. Plusgrade focuses on upselling room upgrades and ancillary services pre-arrival, while VoucherCart emphasizes creating, managing, and selling vouchers, gift cards, and memberships across multiple channels. Which one aligns better with your hotel's revenue strategies?
Plusgrade is tailored specifically for hotels seeking to maximize revenue through targeted upselling, particularly room upgrades and ancillary services. It automates the process, allowing your team to offer personalized upgrade options via multiple channels, with a proven track record of increasing RevPAR and guest satisfaction.
VoucherCart, on the other hand, provides a flexible platform for creating and selling vouchers, gift cards, and memberships that can be used across various service categories. It’s ideal if your hotel wants to expand into gift sales, promotions, or loyalty programs, and if multi-channel voucher distribution is a priority.
The key divergence is that Plusgrade has more extensive features aimed at dynamic upselling, while VoucherCart offers broader voucher management and sales automation. Your choice depends on whether your focus is on upselling during the booking process or on creating a diversified sales channel for vouchers and gift cards.
If your hotel needs to maximize revenue from pre-arrival upsells—like room upgrades, spa packages, or other ancillary services—Plusgrade is the clear choice. Its dedicated features, including guest segmentation, dynamic pricing, and multi-channel delivery, make it an excellent fit for properties looking to increase RevPAR and guest spend.
In contrast, if your hotel aims to develop a flexible voucher or gift card program that can be promoted across multiple channels, VoucherCart is the better fit. Its platform supports creating branded vouchers, memberships, and tickets, with an easy-to-use interface that appeals to properties wanting predictable, sustained revenue growth.
For boutique or luxury hotels focused on personalized upselling, Plusgrade’s robust feature set is ideal. Conversely, properties prioritizing gift card sales, loyalty initiatives, or promotional campaigns should lean toward VoucherCart.
Plusgrade boasts a high ease-of-use rating of 4.75/5, with reviews highlighting its user-friendly interface and straightforward onboarding process. Hoteliers appreciate how quickly their teams adopt the platform, with many citing minimal training requirements and prompt support.
VoucherCart scores slightly higher at 5/5, with users praising its intuitive design and simple setup for creating vouchers and promotions. Its interface is described as visually appealing and straightforward, enabling teams to launch campaigns rapidly and with little friction.
In terms of onboarding, VoucherCart’s slightly higher rating reflects its emphasis on ease of use for small teams and those new to voucher management. Edge: VoucherCart.
Plusgrade offers 6 features exclusive to its platform, including guest segmentation & targeting, room upgrade merchandising, multi-channel delivery, dynamic upgrade pricing, Type 2 SOC 2 data security certification, and offer experimentation & A/B testing. These tools are designed to optimize targeted upselling in real-time, increasing transaction value.
VoucherCart’s unique features include the ability to create gift vouchers, pre-paid experiences, memberships, and tickets—allowing a versatile approach to revenue generation. Its features support branding, instant payments, and multi-channel sharing, totaling 2 exclusive features.
While Plusgrade’s features are more tailored for dynamic, personalized upselling, VoucherCart excels in broad voucher and gift card management. Edge: Plusgrade.
Plusgrade receives a customer support rating of 4.79/5, with reviews emphasizing prompt, knowledgeable service and effective problem resolution. Users frequently mention that the support team helps optimize the platform to suit their revenue goals, which enhances overall satisfaction.
VoucherCart’s support scores slightly higher at 4.92/5, with reviewers describing their experience as "exceptional" and "supportive." Customers appreciate the quick responses and the proactive approach that helps them maximize the platform’s potential.
Given the data, VoucherCart’s support is marginally better, especially for small teams or properties new to voucher sales. Edge: VoucherCart.
Plusgrade integrates with 16 verified partners, including major PMS and distribution systems like RMS, Oracle Hospitality, Mews, and SiteMinder. Its broader partner ecosystem allows for more seamless integration into existing hotel tech stacks.
VoucherCart has 8 verified integrations, including M3, Cloudbeds, Adyen, Stripe, and Epos Now. While fewer, these cover essential payment and booking platforms, and many hoteliers find them sufficient for their needs.
If extensive integration options are critical for your operations, Plusgrade’s larger partner network offers an advantage. Edge: Plusgrade.
Plusgrade’s reviews are recent and plentiful, with 29 reviews in the last six months, and an overall rating of 5/5. Hoteliers across various segments—especially luxury, resorts, and city-center hotels—praise its ability to drive revenue and improve guest satisfaction.
VoucherCart, with only 13 reviews, has a slightly higher likelihood to recommend at 97%, but its ratings are less recent. Users emphasize ease of use and support but haven't provided the same volume of recent feedback.
Considering review recency and volume, Plusgrade’s ratings are more robust and representative. Edge: Plusgrade.
Plusgrade charges a base price of $400, with no freemium, monthly flat, or per-room fees, and no implementation costs. Its pricing reflects its enterprise focus, suitable for properties seeking a dedicated upsell platform.
VoucherCart costs $100 as a base price, without additional monthly or setup fees, making it more accessible for smaller properties or those testing voucher programs. However, it lacks detailed tiered pricing options, which may matter for larger hotels.
Your decision should consider whether a higher investment in Plusgrade’s platform aligns with your revenue goals or if VoucherCart’s lower cost suits a smaller scale operation.
Hotels that should consider Plusgrade:
Not ideal if:
In summary: Plusgrade suits larger, revenue-driven hotels with a focus on pre-arrival upselling and ancillary revenue growth.
Hotels that should consider VoucherCart:
Not ideal if:
In summary: VoucherCart is ideal for properties looking for a broad, easy-to-manage voucher and gift card platform that can support multiple sales channels.
Plusgrade is designed for hotels that want to generate more revenue through targeted, automated upselling of rooms and ancillary services. Its extensive features support dynamic pricing, segmentation, and multi-channel delivery, making it suitable for larger, revenue-focused properties.
VoucherCart offers a straightforward platform to create, manage, and sell vouchers, memberships, and tickets. Its lower cost, ease of use, and focus on multi-channel sales make it attractive for smaller properties or those expanding into gift and promotional sales.
If your hotel seeks sophisticated upselling tools to increase RevPAR and guest satisfaction, Plusgrade is the superior choice. If you prioritize voucher sales, gift cards, or memberships across multiple channels with minimal complexity, VoucherCart will meet your needs effectively.
追加销售软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $400/mo | From $100/mo |
根据 HTR 的产品数据库,Plusgrade 和 VoucherCart 共享 4 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| SOC 2 类型 2 认证(数据安全) | ||
| 优惠实验和 A/B 测试 | ||
| 动态升级定价 | ||
| 多渠道推送(电子邮件、短信、WhatsApp、聊天) | ||
| 客户细分与定向 | ||
| 客房升级商品 | ||
| 礼品券和预付体验 | ||
| 辅助产品营销 |
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Guests can tweak and adjust their trip to exactly what they’re looking for. We’re helping them discover options they might not have known about."
该目标暂无已发布的案例研究。
"I’ve worked with plenty of other systems, and none of them do what Plusgrade does. I would definitely recommend it to other boutique hotels. It opens up new ways to connect with gu..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
酒店经营者报告称,通过 UpStay,酒店收入大幅增加,客房升级和水疗等附加服务带来了收入增长。这有助于提高 RevPAR,并在需求旺盛和淡季更好地利用未售出的库存... 酒店经营者报告称,通过 UpStay,酒店收入大幅增加,客房升级和水疗等附加服务带来了收入增长。这有助于提高 RevPAR,并在需求旺盛和淡季更好地利用未售出的库存。
该平台通过提供有吸引力的入住前升舱优惠来提升宾客体验。宾客们对竞价系统和个性化电子邮件表示赞赏,这使升舱过程变得用户友好且引人入胜,通常可以提高满意度... 该平台通过提供有吸引力的入住前升舱优惠来提升宾客体验。宾客们对竞价系统和个性化电子邮件表示赞赏,这使升舱过程变得用户友好且引人入胜,通常可以提高满意度。
UpStay 的全自动系统让酒店能够以最少的人工干预创造附加收入。即使在入住率较低的时段,这种自动化系统也能持续提高升级转化率。
酒店从业者提出异议的方面
用户报告了手动升级方面的问题,例如系统错误和反馈延迟。这有时会导致对所提供服务的不满。
一些用户发现界面存在局限性并提出了改进建议,比如更好地跟踪客人的电子邮件以便将来的活动和对设置进行更直观的更改。
排名更高的方面
独特功能
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Plusgrade 和 VoucherCart 共享许多核心 Upselling Software 功能,但各有独特的能力。Plusgrade 提供 16 个经验证的集成合作伙伴,而 VoucherCart 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。VoucherCart 在易用性方面领先,评分为 5.0/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Plusgrade:否。VoucherCart:否。 两款产品目前均不提供免费版。大多数 Upselling Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Plusgrade 的 HT Score 为 72,VoucherCart Ltd 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问