The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 888 条经验证的评价后,Mews 用户最看重其 ease of use, automation and integrations, customizability and flexibility,而 WavePM 用户则强调 。点击任意主题查看评价者的反馈。
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入职和支持
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Billing and Invoicing
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报告和分析
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Multi-Property Management
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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WavePM |
|---|---|---|
| 小型(10-24 间客房) ▾ | #3 329 条评价 | #61 1 条评价 |
| 中型(25-74 间客房) ▾ | #1 397 条评价 | — |
| 大型(75-199 间客房) ▾ | #3 45 条评价 | — |
| 超大型(200+ 间客房) ▾ | #3 49 条评价 | — |
按物业类型
| 细分市场 |
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WavePM |
|---|---|---|
| 精品酒店 ▾ | #1 483 条评价 | #66 1 条评价 |
| 豪华酒店 ▾ | #5 220 条评价 | — |
| 品牌/连锁酒店 ▾ | #2 170 条评价 | — |
| 长住酒店 ▾ | #1 130 条评价 | — |
按区域
| 细分市场 |
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WavePM |
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| 北美 ▾ | #8 106 条评价 | #61 1 条评价 |
| 欧洲 ▾ | #1 660 条评价 | — |
| 亚太 ▾ | #10 17 条评价 | — |
| 中东 ▾ | #28 8 条评价 | — |
Choosing a property management system (PMS) today means balancing features, usability, support, and integration capabilities. Both Mews PMS and WavePM aim to streamline operations, but their approaches and maturity levels differ considerably. Your team needs to consider not just the core functionality but also how each platform fits into your hotel or property portfolio.
Mews, with its extensive reviews and recent positive feedback, proves its reliability and relevance in today’s hospitality landscape. WavePM, while promising with AI-driven features for property managers, remains largely untested at scale within the hotel industry.
Mews specializes in hotel and accommodation management, boasting a proven track record with hundreds of reviews over the last six months, reflecting recent user experiences. Conversely, WavePM appears to target property managers and owners with a focus on tenant and lease management, with virtually no recent hotel-specific reviews or broad industry adoption.
Both systems aim to improve operational workflows. However, Mews offers a hotel-centric suite of features, from reservations to housekeeping, while WavePM emphasizes AI-driven insights for property managers. Do you need a platform tailored specifically for hotel operations or one optimized for broader property portfolios?
If your hotel requires an end-to-end property management solution tailored for hospitality, go with Mews. Its extensive feature set, proven scalability, and strong industry reputation make it ideal for hotels seeking automation, guest experience enhancements, and integrations at scale.
If your focus is on managing multiple properties or lease-based assets, and AI-driven insights for operational optimization appeal more to your management style, WavePM might be the right fit. However, with only one review and limited hospitality-specific features, it’s less suitable for traditional hotels today.
Mews scores a remarkable 4.7 out of 5 for ease of use, backed by nearly 760 reviews, many praising its intuitive interface and quick onboarding. Its modern UI and positive user feedback indicate that staff at all levels adapt quickly, even with minimal training.
WavePM, on the other hand, claims a perfect 5 out of 5 in ease of use, but this rating is based on only one review, so its real-world usability remains unverified at scale. The limited review data suggests potential usability advantages, but lacks the substantiation of Mews.
Edge: Mews
Mews offers over 59 unique features exclusive to its platform, including a booking engine, guest CRM, housekeeping module, online check-in, and real-time reporting. These capabilities directly support hotel operations, guest engagement, and revenue management, making it a comprehensive solution.
WavePM’s feature set, while incorporating AI for tenant feedback and property insights, lacks the extensive hotel-specific functionalities seen in Mews. It does not provide core hospitality features like booking engines, PMS automation, or guest profiles.
Edge: Mews
Mews enjoys an overall support rating of 4.27 out of 5 from 758 reviews, with many users highlighting its responsive and proactive customer service. Reviewers praise Mews’ support team for their quick problem resolution and helpful onboarding, though some mention occasional bugs.
WavePM, with a smaller user base and only one recent review, scores a 4 out of 5, with praise for its architecture but little detail on support responsiveness. Its support reputation remains unproven in large-scale hotel environments.
Edge: Mews
Mews boasts 336 verified integrations, including channel managers, CRMs, revenue tools, and payment providers. Its open API and Mews Marketplace facilitate extensive customization and connectivity for hotel operations.
WavePM currently offers no verified third-party integrations, limiting its ability to connect with existing hotel tech stacks. For hotels relying on a diverse ecosystem of tools, Mews clearly provides a more adaptable platform.
Edge: Mews
Mews’ reviews show a 4.62/5 overall rating, with high scores across ease of use, support, and value for money. Property types like boutique hotels, hostels, and independent hotels frequently praise its functionality and customer service.
WavePM’s single review offers a perfect score but lacks broader industry feedback. Without more recent or diverse hotel reviews, Mews remains the more trusted and well-rated choice among hoteliers.
Edge: Mews
Mews’ pricing starts at $900 monthly for its base package, with no implementation or setup fees, making it a predictable investment. WavePM’s pricing details are not publicly available, which can complicate budgeting and comparison.
Given Mews’ transparent pricing model and proven ROI, it offers better value for hotels seeking clarity on costs. WavePM’s unknown pricing structure limits its appeal for budget-conscious hotel operators.
Not ideal if:
Not ideal if:
Mews’s core strength lies in its proven track record within the hotel industry. Its extensive suite of features, integrations, and recent positive reviews make it the clear choice for hotels seeking a mature, reliable PMS.
WavePM offers promising AI-driven capabilities and a sleek interface, but its lack of hotel-specific features and limited review data mean it’s best suited for property managers and owners rather than hotels. If your hotel aims for operational excellence and guest satisfaction today, Mews is the safer, smarter pick.
In summary, Mews’s broad feature set, industry validation, and recent positive feedback position it as the preferred PMS for hotels. WavePM’s appeal is primarily for property portfolios or managers emphasizing AI insights and simple management, but its hotel-specific utility remains unproven. For your hotel, choosing Mews means investing in a platform with a proven reputation, extensive integrations, and ongoing support tailored for hospitality businesses.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
酒店从业者提出异议的方面
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
虽然 Mews 提供了可靠的报表和分析功能,但一些评论指出,它需要更多可定制和灵活的报表功能。用户希望获得更细致的数据洞察,尤其是在预订和收入分析方面。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Mews PMS 和 WavePM 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 336 个经验证的集成合作伙伴,而 WavePM 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。WavePM 在易用性方面领先,评分为 5.0/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mews PMS:否。WavePM:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 99,WavePM 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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