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Revenue Management 中受歡迎
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Guest Experience 中受歡迎
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Smart IoT by DOWHAT
4.6 (6 评论)
未排名 客房管理系统
Personalize Guest Experiences through IoT Room Control
93% 推荐度,10 家酒店推荐
SIGNIEL HOTEL 和另外9 家酒店
Bell - AI驅動的產品分析師
我分析了DOWHAT的產品評論、專家推薦、功能、定價、整合及其他資訊,以生成以下摘要。
支持
支持
Hoteliers often mention that DOWHAT's customer support is generally accessible through multiple channels such as chat, phone, and email, with a notable emphasis on their availability. There is, however, some inconsistency in responsiveness, as issues sometimes take longer to resolve than expected. Hoteliers appreciate the knowledge and effectiveness of the support staff when issues are addressed. Onboarding assistance is highlighted as beneficial, easing the initial setup and training for new users. Furthermore, hoteliers find the provided resources, including FAQs, tutorials, and documentation, to be useful and add value to the overall support experience.
IT Manager
4 个月前
已验证
... 我们正在使用 Dowhat 的多种解决方案,未来还将推出更多解决方案。每种解决方案都为酒店运营带来了许多变化,并简化了用户任务的许多方面。 ...
查看完整评论自動化
簡化
Hoteliers often highlight the efficiency that Dowhat’s automation brings to hotel operations. The Smart IoT by Dowhat significantly reduces manual tasks, enabling staff to manage their responsibilities more effectively. Automation in guest room management simplifies user tasks by allowing requests to be made conveniently via tablets, streamlining operations without the need for constant supervision. This has resulted in fewer errors and quicker service delivery, enhancing the overall efficiency of hotel operations. The integration of Doowat Messenger further supports seamless communication through automated processes, providing a more consistent and reliable service experience for both staff and guests.
IT Manager
4 个月前
已验证
... 我们正在使用 Dowhat 的多种解决方案,未来还将推出更多解决方案。每种解决方案都为酒店运营带来了许多变化,并简化了用户任务的许多方面。 ...
查看完整评论IT Manager
4 个月前
已验证
... 我们正在使用 Dowhat 的多种解决方案,未来还将推出更多解决方案。每种解决方案都为酒店运营带来了许多变化,并简化了用户任务的许多方面。 ...
查看完整评论IT Manager
4 个月前
已验证
... 我们正在使用 Dowhat 的多种解决方案,未来还将推出更多解决方案。每种解决方案都为酒店运营带来了许多变化,并简化了用户任务的许多方面。 ...
查看完整评论IT Manager
4 个月前
已验证
... 我们正在使用 Dowhat 的多种解决方案,未来还将推出更多解决方案。每种解决方案都为酒店运营带来了许多变化,并简化了用户任务的许多方面。 ...
查看完整评论整合
已連接
Hoteliers often highlight the seamless integrations of DOWHAT's solutions with other systems as a significant advantage. The range of integrations with common platforms such as Property Management Systems (PMS), Customer Relationship Management (CRM), and payment processors is highly appreciated, allowing for efficient operational unity. Users find the integration processes to be straightforward and devoid of complications, facilitating a hassle-free setup. Furthermore, these integrations consistently perform well, delivering reliable data syncing without notable issues. This reliability ensures ongoing operational consistency, which is critical for hotel operations. The ability to customize integrations to align with specific hotel needs is also noted, providing an adaptable solution that fits a variety of operational workflows.
價值
平衡
Hoteliers often express that DOWHAT’s services provide significant value by simplifying hotel operations and enhancing user satisfaction. The suite's ability to streamline staffing and guest interactions, as well as its capacity to save time and improve service collaboration, underpins its perceived worth. Users appreciate the operational efficiency gains and the overall improved productivity, indicating a positive return on investment. Despite occasional loading delays on tablets, the system maintains functional reliability, reinforcing its value proposition in line with its cost.
功能
可靠
Hoteliers often highlight the reliability and core features of DOWHAT's Guest Room Management System for its role in handling key tasks efficiently, such as requests and maintenance status updates. They note that the system generally functions well, though occasional errors during busy periods can be disruptive, and loading delays might occur, possibly related to Wi-Fi issues rather than the system itself. These issues are typically resolved upon reboot. Hoteliers appreciate the seamless work experience the tool provides for front desk operations, which results in fewer complaints and increased satisfaction among staff and guests. Despite minor temporary glitches, the system is regarded as dependable, supporting core functionalities effectively.
使用者介面
直觀
Hoteliers often praise the user interface of DOWHAT’s Guest Room Management System for its ease of navigation and modern design. They find the menus and features intuitive, making it easy for first-time users to get started without extensive training. The visual design is noted as being both professional and visually appealing, enhancing the user experience. Moreover, the interface is highly responsive, with minimal lag, which ensures efficient operation. Hoteliers appreciate the clarity of information, as data, graphs, and key details are presented in a clear and concise manner. Additionally, the system works effectively on mobile devices, allowing staff and guests to use the app on the go. Overall, the blend of usability and mobile compatibility in the user interface is a standout feature for those managing hotel operations.
按細分市場的受歡迎程度
類別
1 | 大 (75-199 房间)
1 | 中等的 (25-74 房间)
20 | 特大 (200+ 房间)
7 | 特小 (1-9 房间)
國家
29 | Korea, South
類型
1 | 住宿加早餐旅馆
3 | 精品店
6 | 品牌酒店
8 | 市中心酒店
5 | 机场/会议酒店
5 | 长住服务式公寓
18 | 旅馆
6 | 有限的服务和经济型酒店
19 | 豪华酒店
18 | 度假村
地區
29 | 亚太地区
類別
27 | 员工协作工具
3 | 酒店宾客应用程序
6 | 客房管理系统
1 | 家政软件
13 | 移动订购和客房服务
15 | 无接触办理登机手续
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特征
其他
被推荐
成就
该供应商的趋势得分正在上升,Smart IoT by DOWHAT 是 客房管理系统 类别中 #7 最热门的产品(在 16 中),也是全球酒店技术生态系统中 #284 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头
学到更多DOWHAT’s 客户支持流程尚未经过验证 Hotel Tech Report.
Learn more about this achievement in the official press release该供应商未达到卓越证书的最低标准,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence推荐用途
低于平均水平
该产品的定价低于该类别中的平均产品,这通常表明它是一种预算产品,具有较少的功能,专为较小的属性和较简单的用例而设计。
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DOWHAT 的案例研究
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参考文献
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特色客户
更多的 产品 经过 DOWHAT
酒店评级
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智能订单
과장 从 500+ 房间 精品酒店 在 Gangneung (Korea, South)
便捷的 Doowat 服务
manager 从 500+ 房间 品牌酒店 在 Daejeon (Korea, South)
适合所有人的无缝工作工具
manager 从 500+ 房间 品牌酒店 在 Daejeon (Korea, South)
Doowat 的便利
주임 从 500+ 房间 旅馆 在 Gangneung (Korea, South)
为什么?你要分开写吗?它们都在 Dowhat 里!
IT Manager 从 200 to 499 房间 精品酒店 在 Seoul (Korea, South)
DOWHAT 通过数据洞察实现运营敏捷性的全方位服务
Manager 从 500+ 房间 品牌酒店 在 Daejeon (Korea, South)
专家问答和合作伙伴推荐
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找到优秀的配对应用
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2025
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