報告

Guest Experience Benchmark Report 2025

合作創建

Shiji Group

每月有超過 250,000+ 家酒店經營者利用 HTR 優化他們的技術堆棧 logoMarriot

概述

The Guest Experience Benchmark Report 2025 by Shiji ReviewPro provides a comprehensive analysis of global guest sentiment and hotel review performance, establishing 2024 as the new benchmark for the industry. Using data from over 39 million reviews across 11,200 properties and 61 review platforms, this report equips hoteliers with actionable insights to enhance guest satisfaction, optimize reputation management strategies, and drive business growth. Want to build a smarter guest experience strategy for 2025? Check out some global and regional highlights and download the full Guest Experience Benchmark Report!

你將學到什麼

The Role of AI in Guest Review Management 2025
The Impact of Stricter Review Policies on Review Volume
Reputation Growth in Mid-Tier Hotels
Trends in Guest Engagement and Response Strategies
Regional Differences in Review Patterns and Sentiment
Key Factors Driving Guest Satisfaction
Performance Trends Across Major Review Platforms
The Future of Online Reputation Management
Survey Engagement & NPS Performance

下载指南

Guest Experience Benchmark Report 2025

Want to talk to a Guest Messaging Software expert?

As the official sponsor of this guide, the Shiji Group team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Guest Messaging Software and which is right for your hotel.

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