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Is the PMS Long Overdue? The Future of Hotel Technology

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概述

As hotels gear up for the post-Covid hospitality boom, competition will be fierce. Those that can deliver the best and most personalized, most individualized guest experiences will undoubtedly win the race. And in today’s tech-driven world, implementing the right hotel tech stack will clearly be critical to success.

你將學到什麼

  • A move to the cloud and open API
  • The problem with centralizing the PMS
  • So, why not focus on the CRM?
  • The importance of clean data
  • CDM – the true successor to the PMS

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