抱歉，此功能仅向已认证的酒店从业者开放

项目面板是一款免费工具，仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节，让采用新技术变得更轻松。

報告

The Triangle for Sustainable Success PMS – CDM – CRS

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概述

The IT stack in the hotel business needs to be readjusted. Only then can hoteliers provide a truly personalized guest experience at every stage of the customer journey. Dr. Michael Toedt looks at the role of the PMS as well as the relationship between CRM, PMS, and CDM. He explains the most important IT systems for a hotel and how can you make them really work.

你將學到什麼

  • The “golden record”
  • The role of the PMS
  • The CRS – the distribution part
  • Connecting systems
  • GDPR Considerations

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