FCS Solutions 与 Salto 合作，为酒店客房服务提供移动访问解决方案

Equips housekeeping staff with secure mobile access, eliminating lost keys and access delays

The Independent Hotelier’s PMS Migration Playbook: Step-by-Step to a Seamless Switch

Switching property management systems doesn't have to be overwhelming. This step-by-step guide helps independent hoteliers plan, manage, and execute a successful PMS migration with confidence. Learn what questions to ask, how to prepare your team, what to expect during implementation, and how to avoid common pitfalls. Plus, get a complete PMS migration checklist and timeline to keep your transition on track from planning through go-live.

Guest App: Native app or web app? Why the modern hotel industry must reconsider this question.

"Nobody uses apps anymore." A common objection to guest apps, and only half the truth. It confuses a technical question with a strategic one. This whitepaper shows what really lies behind it, and why the answer is rarely either/or.

Cloudbeds 和 Lighthouse 深化集成，连接商业智能和分销

Expanded connection automates performance reporting and helps independent hotels and multi-property groups make faster revenue and distribution decisions.

Roundhouse 选择 Mews 来提升宾客体验

The Hudson Valley destination replaces legacy technology with a guest-first hospitality platform.

客户联盟重新推出其平台，以人工智能为核心重建客户反馈智能系统。

Re-architected to make guest feedback data easier to capture, understand, share and act on, the new AI-first platform brings reputation management, guest surveys and feedback analytics together, helping hotels improve the guest experience and power wider data and AI initiatives.

石基的Daylight PMS系统被凯宾斯基酒店选中，旨在提升奢华宾客体验。

Luxury hospitality leader adopts Shiji’s next-generation Property Management System across its portfolio in China

How VIP Hospitality Group Unified 11 Independent Properties on a Single, Customizable PMS

When the on-premise PMS that VIP Hospitality Group had relied on for nearly 20 years pushed its properties toward a new cloud-based version, the transition didn't go as promised. The new platform ran on Amazon's servers but functioned as little more than a re-skinned version of the old on-premise product, and it came with persistent bugs and integrations that couldn't keep pace with the rest of the industry. Around the same time, changes on the credit card processing side made continuing with the same setup even harder. Regional Director Stephen Davis, who oversees revenue management, systems configuration, and PMS-to-OTA mapping across the portfolio, led the search for a replacement. VIP Hospitality Group evaluated roughly two dozen PMS providers and ran demos on most of them before choosing Stayntouch

Cloudbeds推出Insights，为实时酒店报告和企业数据访问树立了新标准

Cloudbeds Insights gives large hotel groups and multi-property operators real-time reporting inside Cloudbeds, with the flexibility to connect the same trusted data to their preferred analytics tools, data infrastructure, and business systems.

Mews助力Alexa MGMT实现其使命，即让顾客重新成为德克萨斯州热情好客的核心。

Austin-based independent hotel operator selects Mews to automate payments and operations across six Texas properties, freeing teams to focus on what matters most – the guest.

Apaleo任命Connor Neeson负责英国和爱尔兰地区的业务增长。

Bringing deep local expertise to a market ready to move beyond legacy PMS.

How Auburn Hospitality Streamlined Procurement Across 15 Hotels

Auburn Hospitality manages 15 hotels across multiple brands and needed a more efficient way to manage purchasing. By implementing Inn-Flow Procurement, the team centralized ordering, reduced manual work, and significantly decreased the time required to complete purchasing across every property.

ExplorUS扩大与roommaster的合作，将AI礼宾服务引入超过20个主题公园目的地

Building on a technology partnership that began in 2012, the national park hospitality leader will deploy roommaster AI Concierge across all of its lodging sites to give guests instant answers, anytime.

RMS与纽约州立大学尼亚加拉分校合作，培养具备技术能力的酒店管理专业毕业生。

Giving hospitality students hands-on experience with the technology powering modern operations

Sandos Hotels & Resorts: +20% Increase in Direct Bookings in Less Than a Year

Sandos Hotels & Resorts operates six all-inclusive hotels in Spain. Until October 2025, its digital presence in the Spanish market was overshadowed by the global Sandos Hotels & Resorts brand, which also includes properties in Mexico. Sandos.es did not exist as a standalone brand: it lacked a distinct identity, its booking engine was not tailored to the needs of the European—particularly the Spanish—market, and its website conversion rate was low. Direct bookings accounted for less than 5% of total reservations. In October 2025, Sandos partnered with Neobookings with a clear objective: to establish Sandos.es as a dedicated brand for the Spanish market, strengthen its direct booking strategy, and build long-term guest loyalty. One result stood out from day one: at no point did bookings decline during the transition. On the contrary, direct bookings have grown steadily and consistently since the new strategy was launched. Although Sandos has been working with Neobookings for less than a full season, the results already demonstrate the impact of a focused direct booking strategy.

HIA推出内置于其酒店ERP系统中的4项人工智能功能。

New AI-powered capabilities help hospitality teams work smarter, move faster, and gain deeper operational visibility.