Review of Optii Solutions

8
需要一点工作才能完美
Guest Experience Manager from 100 to 199 房间 Boutique Hotels in West Hollywood (United States)
已验证
2 年前
你最喜欢什么?
客房管理任务(例如房间分配、清洁计划和维护请求)的自动化,以简化操作。与PMS系统集成。
您不喜欢或认为可以改进的地方是什么?
确保界面直观且用户友好。确保该软件在移动设备上可访问且可正常运行,以满足需要随时随地访问的用户的需求。该软件可在移动设备上访问和运行,以满足需要移动访问的用户的需求。
4.0
很好
使用方便
3.0/5
客户支持
4.0/5
投资回报率
N/A
执行
N/A
Juan P. from Optii Solutions replied
Thank you for your feedback! We're pleased to hear you appreciate the automation of housekeeping tasks and the integration with the PMS system to streamline operations. We've noted your concerns about interface intuitiveness and mobile accessibility. Our team is dedicated to refining these aspects to ensure a seamless user experience. For a more in-depth discussion about your concerns, please reach out to our support team or your dedicated success manager. We'd appreciate the opportunity to learn more and address any specific issues you've encountered. If you have any additional suggestions or specific features you'd like to see, please feel free to share. We're committed to continual improvement.

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