Review of Net Affinity / Smarthotel

10
出色的客户支持
Marketing from 100 to 199 房间 Luxury Hotels in Killarney (Ireland)
已验证
3 天前
你最喜欢什么?
我们喜欢与 Net Affinity 合作,他们提供出色的客户支持。在他们的指导下,我们的网站表现非常好,转化率很高,我们的客人也获得了很好的用户体验。 Net Affinity 还负责我们的数字营销、PPC、SEO,这些都持续取得成功,以较低的每次收购成本利用销售。
您不喜欢或认为可以改进的地方是什么?
报告确实需要改进,我们曾经获得过可爱的细节快照/统计数据摘要,但在新的预订引擎中我们丢失了这些快照/统计摘要。优惠券预订也可以包含在每日统计数据中,我们怀念这一点。
5.0
出色
使用方便
4.0/5
客户支持
4.0/5
投资回报率
3.0/5
实施
3.0/5
Charlene M. from Net Affinity / Smarthotel replied
Thank you for your wonderful review! We're delighted to hear that our partnership is delivering strong results for your property. It's fantastic to know that your website is performing well, conversion remains strong, and that your guests are enjoying a seamless booking experience. Your positive feedback on our Digital Marketing services is especially rewarding, and our team will be thrilled to hear that their efforts are contributing to increased revenue! Thank you also for your feedback regarding reporting. Reporting is an area we are continually enhancing based on client feedback, and there may be new features and updates available that could help address some of your requirements. I would encourage you to speak with your eCommerce Manager, who will be happy to discuss the latest reporting capabilities and upcoming enhancements with you. Charlene McGovern, Client Experience & Service Delivery Manager

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