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Review of Resort Suite

5
It does the job
Front Office Manager from 100 to 199 房间 Branded Hotels in Chicago (United States)
已验证
8 年前
已审查的产品
酒店管理软件
你最喜欢什么？
They work off of a ticket system for tech support on individual issues. Makes the follow up easier and also has 24 hour support.
您不喜欢或认为可以改进的地方是什么？
*ResortSuite tends to let us sell an additional room here and there on sold out nights. It happens about 3 times a year and it is a very frustrating experience and RS has not been able to resolve the issue or explain why this happens. *multiple bedroom suites that can be sold as individual rooms are often a challenge. once you check-in someone in to one of the bedroom, the next reservation that shares one of the bedrooms in the suite shows up as already occupied and cannot be checked-in. Sometimes the room status has to manually changed or sometimes by calling RS.
2.5
较差的
使用方便
3.0/5
客户支持
4.0/5
投资回报率
3.0/5
执行
3.0/5

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