Dilara D. from SuitePad replied
Thank you for this review, it's great to hear SuitePad has replaced the old guest folders and made it easier for guests to reach your front office team. We also appreciate the honest note on the devices. After three years of daily use in guest rooms, some wear is expected, but we want our tablets to hold up as well as possible. We've shared your feedback with our team so we can keep improving durability.
Kind regards,
Your SuitePad team