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Review of Amadeus

10
HotSOS dramatically improved response times to guest issues
General Manager
已验证
9 年前
已审查的产品
员工协作工具
你最喜欢什么？
Overall I'm really happy with HotSOS. For someone new considering it there are 3 key benefits that we've seen that make it a really worthwhile investment and helpful tool for us: 1) Quicker communication - reduced response time to guest issues. 2) Transparency - easy to get snapshots of what is happening at any given moment. 3) Ease of reporting - enter on phone, attach pictures of issue, real time feedback."
您不喜欢或认为可以改进的地方是什么？
The implementation process was quite drawn out. Scheduling support and training was also somewhat painful.
5.0
出色的
使用方便
4.0/5
客户支持
4.0/5
投资回报率
5.0/5
执行
4.0/5

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