Case Study

Duetto drives revenue growth and operational efficiency for RIMC Hotels & Resorts Group

Leighton Osbourne

Duetto · 十一月 15, 2024

Headquartered in Hamburg, RIMC Hotels & Resorts Group is one of the leading international hotel associations. Their portfolio is vast, including business, city, and holiday hotels, across multiple countries.

Why it matters: Before the implementation of Duetto in 2022, RIMC didn’t use a revenue management system (RMS) and was managing pricing and data analysis manually — a time-consuming process. They onboarded GameChanger, ScoreBoard, and Advance to overcome these challenges.

With Duetto’s real-time, demand-driven pricing and automatic recommendations, we’ve significantly changed our revenue strategy. We’re much more focused on developing RevPAR in the hotels. With dynamic, real-time pricing, based on demand, competition, and other factors, we’re in a much stronger market position than before.

Top 3 Core Objectives: The team wanted to adopt a cloud-based RMS to drive revenue by capturing real-time market demand, remain competitive, and be more operationally efficient.

Shift focus to RevPAR: RIMC Hotels & Resorts Group was looking to change their revenue management strategy, using RevPAR as a key metric.
To make data-driven decisions: RIMC wanted to centralize and speed up processes, enabling their teams to focus on more strategic initiatives.
Establish a stronger market: By responding to changes in demand, competition, and other factors, RIMC wanted to establish their place as a key industry player.

"We saw an increase in RevPAR in all Duetto hotels compared to last year. Due to the dynamization in the room categories, we were able to generate additional revenue."

Henning Möhn

Head of Revenue

👍 Head of Revenue Henning Möhn said that Revenue increased across all Duetto hotels, driven by dynamic room category pricing.:

"We saw an increase in RevPAR in all Duetto hotels compared to last year. Due to the dynamization in the room categories, we were able to generate additional revenue."

⚖️ The selection process: During their research process, Henning Möhn also researched Lybra Tech, IDeaS, and ultimately decided Duetto was the best fit for them.

Head of Revenue Henning Möhn said, about their decision: "Duetto helps us optimize hotel occupancy, by identifying the best time to adjust our pricing."

📈 The results: Thanks to our dynamic pricing in real-time, based on demand, competition and other factors, Duetto has allowed RIMC Hotels & Resorts Group to position themselves very differently.

RIMC has seen a 28.44% increase in RevPAR for their Polish properties and an overall RevPAR increase across their portfolio.
The Group has saved 30 minutes every day on pricing and monitoring for each of their hotels.
The Group has achieved a better balance between ADR and occupancy, with substantial improvements in room revenue.