How Cache Creek Casino Resort scaled revenue operations with Duetto

When your property triples in size overnight, the stakes change. What once worked for a smaller operation can suddenly leave rooms empty and revenue untapped. This is the challenge Cache Creek Casino Resort faced when it expanded from 200 to 650 rooms. Their solution? A data-driven revenue strategy powered by Duetto that transformed growing pains into record profits.

How Hotel Am Konzerthaus (MGallery Vienna) Generated €6,500 in Upsell Revenue and Drove Positive Guest Reviews with Duve’s Guest Experience Suite

Hotel Am Konzerthaus - MGallery Vienna, a 208-room luxury hotel under the Accor brand, is renowned for blending modern comfort with a rich cultural experience.

VOMO Island Fiji achieves operational efficiency and extensive revenue growth with help from SiteMinder’s platform

VOMO Island Fiji is a privately owned island paradise in one of the most beautiful places on earth. Located within the Mamanuca Islands, Vomo island is home to crystal clear waters brimming with sea life and some of the world’s best snorkelling conditions. There’s even a small island nearby (coined Little Vomo) which guests can exclusively reserve for the most perfect day out, enjoying pristine beaches and soul-feeding relaxation. With 25 years of history under current ownership, the luxury resort includes 28 villas and six two-bedroom accommodations which are perfect for travelling families and groups seeking connection and restoration.

Bold, Urban, Connected: How Media One Hotel Elevated Guest Experience With Hoteza

Media One Hotel turned to Hoteza to give guests more control over their stay: from mobile key access to in-room TV and digital menus. The platform made the guest journey seamless and reduced reliance on phone calls to the front desk.

How Grupo Posadas put 82% of its portfolio at the top of the RGI Index with Duetto

Even as the largest hotel operator in Mexico, Posadas recognized that lower direct bookings at their individual properties were making a significant impact on the company’s revenue base.

Makai Nap improves operations and boosts bookings with Little Hotelier

Makai Nap, a new beachfront accommodation in the Thai Mueang district of Phang Nga, Thailand, takes its name from a Hawaiian phrase meaning ‘towards the sea’. This perfectly reflects the spirit of this cosy spot located near Thai Mueang Beach, offering beautiful ocean views, local attractions, and Makai Café and Space, run by the owner himself. Mr Thatthep Jearanaisilp takes pride in operating the conveniently located property, which is near local restaurants and stores while giving travellers the ideal spot to relax and enjoy southern Thailand’s coastal charm. Though Thai Mueang is often seen as a stopover for travellers heading to Khao Lak or Phuket, it holds its own unique allure. This quiet town offers visitors a chance to slow down, appreciate the simple way of life, and experience the warmth of the local community. Each room type at Makai Nap caters to different needs, whether guests are looking for a standard room, a double-space setup, or family accommodation.

Villa Varosh perfectly balances efficiency and guest experience with SiteMinder’s platform

Nestled in the heart of Ohrid’s Old Town and surrounded by historic Macedonian churches, Villa Varosh seamlessly blends tradition with modern comfort. This newly renovated apart-hotel offers guests the perfect balance of vibrant local experiences and serene relaxation. Ideally located, Villa Varosh offers easy access to cultural landmarks, dining, and beaches while providing a peaceful retreat. The property features eight uniquely designed apartments, most with spacious balconies overlooking Ohrid Lake and the Old Town. Each apartment includes premium amenities such as air conditioning, heating, luxurious beds, complimentary Wi-Fi, private bathrooms, and in-room tea and coffee facilities. Whether guests are visiting for a short getaway or an extended stay, Villa Varosh ensures a rejuvenating and memorable experience.

How Raymond Management Company Reduced Overtime and Strengthened Team Balance with Hotel Effectiveness

Raymond Management Company, a family-owned management company with more than four decades of history, operates 36 hotels across the United States. Known for its commitment to legendary service, the company combines a growth mindset with a family-like culture that keeps associates engaged for decades.

Casa Dorada and Paraty Tech: 24% More Direct Bookings and a 30.6% Increase in Revenue

Casa Dorada partnered with Paraty Tech to strengthen its direct channel. Within a year, direct bookings grew by 24% and revenue through the official website increased by 30.6%.

Grupo Catedral: Scaling Operations and Guest Experience with Cloudbeds

Grupo Catedral, a hospitality group with over 500 rooms in the heart of Mexico City, needed a modern system to support expansion and deliver smoother guest experiences. With Cloudbeds, they centralized operations, improved efficiency, and gained the flexibility to grow on their own terms.

Onefam Hostels: Building Community and Scaling Across 17 Properties

Onefam, a dynamic hostel group built around community and connection, needed a system that could simplify staff training and bring consistency to operations across Europe. With Cloudbeds, they cut training time to just three days while fueling expansion to 17 properties.

Lamington Group Go Smart: Goki Powers Seamless Access

Village Hotels Enhances Revenue Management and Forecasting Capabilities with IDeaS G3 RMS and RevPlan

Village Hotels, a UK-based group with 33 properties, transformed its revenue and forecasting capabilities with IDeaS G3 RMS and RevPlan. What once took weeks now takes hours, thanks to automation, integration, and scenario planning. The result: smarter decisions, faster execution, and long-term strategic gains.

Transforming Revenue Strategy at Pullman Phuket Arcadia Naithon Beach

Pullman Phuket Arcadia Naithon Beach, a luxury resort in Thailand, transformed its revenue management by implementing IDeaS G3 RMS. Manual processes were replaced with intelligent automation, empowering the team to focus on strategy. The result? A data-driven culture delivering measurable results and market leadership.

Novotel Bangkok Platinum Pratunam & IDeaS: Laying the Foundation for Improved Performance

Nestled in the vibrant heart of Bangkok, Novotel Bangkok Platinum Pratunam is a go-to destination for travelers seeking modern luxury. But as the city’s hotel landscape grew ever more competitive, the hotel’s Director of Revenue, Ivan Khrolenkov, saw an urgent need for innovation. To stay ahead, he set out to overhaul their revenue strategy, adopting a data-driven approach to refine decision-making and boost performance.

Adagio’s Enhanced Performance with G3 RMS

Adagio Aparthotels stands out as a leading extended stay brand in Europe and a trailblazer in the sector. Adagio has built its reputation on combining the convenience and high-quality service of traditional hotels with the comfort and at-home feel of apartments. Their affiliation with Accor Hotels and the Pierre & Vacances Group allows them to operate with the agility and personalized touch of a smaller company while leveraging the visibility, development, and resources of a larger hotel group.