How Auburn Hospitality Streamlined Procurement Across 15 Hotels

Auburn Hospitality manages 15 hotels across multiple brands and needed a more efficient way to manage purchasing. By implementing Inn-Flow Procurement, the team centralized ordering, reduced manual work, and significantly decreased the time required to complete purchasing across every property.

Sandos Hotels & Resorts: +20% Increase in Direct Bookings in Less Than a Year

Sandos Hotels & Resorts operates six all-inclusive hotels in Spain. Until October 2025, its digital presence in the Spanish market was overshadowed by the global Sandos Hotels & Resorts brand, which also includes properties in Mexico. Sandos.es did not exist as a standalone brand: it lacked a distinct identity, its booking engine was not tailored to the needs of the European—particularly the Spanish—market, and its website conversion rate was low. Direct bookings accounted for less than 5% of total reservations. In October 2025, Sandos partnered with Neobookings with a clear objective: to establish Sandos.es as a dedicated brand for the Spanish market, strengthen its direct booking strategy, and build long-term guest loyalty. One result stood out from day one: at no point did bookings decline during the transition. On the contrary, direct bookings have grown steadily and consistently since the new strategy was launched. Although Sandos has been working with Neobookings for less than a full season, the results already demonstrate the impact of a focused direct booking strategy.

Oceanfront Growth: Direct bookings powered by The Guestbook

The Atlantic Hotel & Spa, a luxury all-suite oceanfront property in Fort Lauderdale, partnered with The Guestbook in September 2024 to reduce OTA dependence and build a scalable direct booking channel. The Guestbook is a cash-back loyalty platform that rewards guests on direct bookings and connects properties to a broader network of high-intent travelers — The Atlantic layered in additional marketing activations including Black Friday campaigns and member-exclusive offers to amplify reach.

Beyond Game Day: How Scholar Hotels turned event-driven visitors into loyal, returning guests

Scholar Hotels, which operates The Penn Stater Hotel & Conference Center and The Nittany Lion Inn at Penn State, partnered with The Guestbook to turn high-volume event visitors into loyal, returning guests.

Landmar’s Direct Sales Grow +775% Since 2021 with Paraty Tech

Landmar Hotels partnered with Paraty Tech in 2021 to grow its direct channel in a destination dominated by tour operators. Four years later, direct sales have grown +775%, and the trend keeps accelerating.

Port Hoteles Increases Direct Booking Revenue by 58% with Paraty Tech

Port Hotels partnered with Paraty Tech to centralize its direct channel technology under a single provider. Between January and August 2025, direct booking revenue grew 58% year-over-year, while handled inbound calls tripled.

How a strategic partnership generated +49% official website revenue in just 3 months

Cruccùris Resort, a 49-room village hotel in Sardinia, partnered with Blastness to strengthen direct bookings and sharpen its commercial strategy. By integrating Blastness products - especially RMS and BMS - into an existing tech stack, the resort unlocked stronger disintermediation, sharper pricing strategies, and higher-performing campaigns from the very first quarter.

How Savoy Westend Hotel Transformed Operations and Doubled Direct Revenue with Exely

Savoy Westend Hotel faced a complex booking structure with over 80 rate plans that made online booking confusing and reduced direct reservations. After restructuring their system with Exely, the hotel simplified the booking journey and improved pricing flexibility. As a result, their website became the main source of bookings, outperforming OTAs.

How Canavida Increased Their Revenue by 25% With PriceLabs' Customizable Dynamic Pricing

Built from the ground up, Canavida's founders had to figure out pricing in an unfamiliar market — across high, low, and rainy seasons, holidays, and shifting waves of international and domestic travelers. Pricing by gut feel was not sustainable for a resort with 16 unique units, custom inventory, and no obvious comp set.

How Agnelo Fernandes is Making Cote Hospitality Epic

Cote Hospitality CEO Agnelo Fernandes set out to transform both the guest and associate experience across the company's resort and camp portfolio. By embedding ProfitSword, Hotel Effectiveness, and Alice into daily operations, the team shifted from reactive management to forward-looking, data-driven decision-making.

How Zenstay Boosted Revenue While Doubling Its Portfolio With PriceLabs

Managing 148 rooms across 25 boutique properties in geographically diverse markets — from California's coast to Lake Tahoe — requires a revenue management platform that scales without scaling headcount. For Tommy Wong, who joined Zenstay from a technical support background with no prior hospitality experience, it was an exciting challenge!

How FPG Helped Anantara Ubud Bali Achieve the #1 RevPAR Ranking in Asia

Millennium Place Marina In Dubai Generates AED 5m in Incremental Revenue With FPG

Millennium Place Marina Dubai has ranked #1 amongst Millennium Hotels & Resorts in MEA for incremental revenue performance, achieving the highest room RevPAR uplift and overall RevPAR uplift across all products. Since implementing FPG’s front desk performance solution in 2019, the hotel has transformed guest check-in moments into measurable revenue results, steadily growing Room RevPAR impact from +1.20% in 2019 to +4.93% in 2025 — proving the powerful impact of engaged, performance-driven frontline teams.

How The Inn at Christmas Place uses Triptease to help maintain over 90% direct bookings

How HI USA generates six-figure monthly revenues through Triptease tools

Hostelling International USA runs a nonprofit hostel network with properties in major US cities across the country. Being both a nonprofit and a hostel brand creates distinct digital advertising challenges, and the team's previous provider struggled to support the technical complexity of their operations. Metasearch underperformed and website crashes were not uncommon.

GCP Hospitality drives 15% of direct revenue through metasearch

GCP Hospitality runs a diverse portfolio of independent hotels and hostels across Asia-Pacific, from luxury resorts to brand-forward hostels like Haka House in New Zealand. The group takes an analytics-first approach to distribution, balancing OTA visibility with sustainable direct booking growth. For revenue leaders Michaël Bélanger and Leo Fyot, the challenge was turning first-time OTA guests into repeat direct bookers across remote APAC destinations.