Right Revenue Simplifies Data Gathering for Aghadoe Heights Hotel and Spa

REVENUE MANAGEMENT

Right Revenue Simplifies Data Gathering for Aghadoe Heights Hotel and Spa

The Aghadoe Heights Hotel & Spa is a luxury 74-bedroom, 5* hotel offering unrivaled views of Killarney’s lakes and surrounding mountains. The hotel, which is part of the Windward Management portfolio, is renowned as Ireland’s premier destination resort and is perched on a hilltop directly overlooking the picturesque Lakes of Killarney.

Why it matters: The Aghadoe Heights had very specific requirements when choosing how to develop their revenue management strategy. It was important that the revenue management software selected delivered on business-critical issues and Right Revenue has done that effectively and efficiently. The hotel is delighted that it has quickly seen a number of improvements to its operational processes and overall business.

Right Revenue allows hotels easy access to their data, presenting it in a way that facilitates better strategic decision making. Having all of the data in one place saves time and effort at every level of the business.

Top 3 Core Objectives: The hotel wanted an RMS partner who would deliver on business critical issues, like simplified data acquisition and full PMS integration.

Increased data insight: Simplified access to data to allow for better business insight.
Drive revenue: Help creating a stronger rate strategy.
Time saving: Reduce time spent on data gathering tasks by staff

"Right Revenue makes the daily management of our revenue so easy - with one click of a button we have all the information we need to make quick, informed decisions regarding our hotel. Right Revenue allows real-time tracking of market data that is virtually impossible to replicate”"

Jacinta Prendergast

Reservations & Revenue Manager

Innovators Mentioned

Aghadoe Heights Hotel and Spa

Right Revenue

Jacinta Prendergast

Reservations & Revenue Manager

Aghadoe Heights Hotel and Spa

Siobhan O'Shea

Sales & Marketing Manager

Aghadoe Heights Hotel and Spa

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👍 Reservations & Revenue Manager Jacinta Prendergast said that Right Revenue simplifies the daily revenue management:

"Right Revenue makes the daily management of our revenue so easy - with one click of a button we have all the information we need to make quick, informed decisions regarding our hotel. Right Revenue allows real-time tracking of market data that is virtually impossible to replicate”"

⚖️ The selection process: During their research process, Siobhan O'Shea evaluated Right Revenue's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Right Revenue was the best fit solution:

Sales & Marketing Manager Siobhan O'Shea said, about their decision: "The simple, concise dashboard allows us to look forward and at the same time compare the historical data from the same-point-in-time last year. The segmentation reports are amazing and there are many more important practical tools available to access also. They are constantly updating and improving their system so that we the users always have the most up to date and comprehensive information available”"

📈 The results: Since installing Right Revenue, Aghadoe Heights have seen a significant increase in revenue added to their bottom line as well as dramatic time savings for staff when gathering critical data.

They have a greater insight into the business mix of the hotel and this enables them to focus more on who their customers are and where their bookings are coming from.
With the rate recommendations now coming from Right Revenue’s software, they have maximised their rates which has added overall revenue to their bottom line.
The revenue management software saves them hours each day by providing bespoke reporting with live data and all their business KPI’s are displayed in simple, straightforward dashboards.