The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Acigroup |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #44 8 条评价 |
| 中型(25-74 间客房) ▾ | — | #25 24 条评价 |
| 大型(75-199 间客房) ▾ | — | #19 9 条评价 |
| 超大型(200+ 间客房) | — | #24 2 条评价 |
按物业类型
| 细分市场 | Acigroup |
|
|---|---|---|
| 精品酒店 ▾ | — | #28 24 条评价 |
| 豪华酒店 ▾ | — | #23 26 条评价 |
| 品牌/连锁酒店 ▾ | — | #29 8 条评价 |
| 长住酒店 ▾ | — | #31 6 条评价 |
按区域
| 细分市场 | Acigroup |
|
|---|---|---|
| 北美 ▾ | — | #22 20 条评价 |
| 欧洲 ▾ | — | #24 17 条评价 |
| 亚太 | — | #28 1 条评价 |
Choosing a property management system (PMS) is a critical step for your hotel’s operational efficiency and guest experience. Acigrup PMS by Acigroup and Infor HMS by Infor are two options that aim to streamline operations, but they serve different needs and maturity levels. Acigroup’s offering appears less established, with no recent reviews or regional presence, while Infor HMS boasts a broad feature set, extensive integrations, and a global footprint. Which one most effectively supports your hotel’s goals?
Both products claim to manage core hotel operations, but their maturity and user feedback differ sharply. Acigrup PMS has no recent reviews, no ratings, and a very limited presence, making it difficult to gauge real-world performance. Conversely, Infor HMS has 46 reviews, with recent feedback emphasizing its comprehensive features and ease of integration. Are you willing to risk an untested solution, or do you prefer a proven platform with detailed user insights?
If your hotel needs a reliable, well-supported PMS with extensive integrations, go with Infor HMS. Its 4.04 out of 5 rating, 46 recent reviews, and feature-rich platform make it suitable for mid-sized to large hotels seeking automation and customization. However, if your hotel is very small or prefers a simple system, Acigrup’s offering might seem appealing, though its lack of recent data makes it a risky choice.
For properties prioritizing scalability, operational efficiency, and proven support, Infor is the clear winner. If your hotel is tiny or experimenting, Acigrup might be considered, but its unverified status makes it less advisable.
Infor HMS scores 3.88 out of 5 for ease of use, reflecting a generally intuitive interface and positive onboarding experiences. Reviewers highlight its mobile capabilities and straightforward navigation, with support staff praised for responsiveness. Acigrup PMS, lacking recent reviews and ratings, offers no clear data on usability.
Edge: Infor HMS.
Infor HMS boasts 20 unique features, including a housekeeping module, guest profiles, online support, and revenue management tools — features Acigrup offers none of. Acigrup’s limited feature set and absence of specific modules make it less suited for hotels needing advanced operational tools.
Edge: Infor HMS.
Infor HMS receives high marks for support, with a 4.04/5 score and reviews praising responsiveness and professionalism. Many users mention prompt assistance during critical issues, which is vital for smooth operations. Acigrup provides no recent support feedback, and its lack of reviews leaves its support quality unverified.
Edge: Infor HMS.
Infor HMS integrates with 113 verified partners, including major booking platforms like Booking.com and Expedia, plus revenue management and CRM tools. Acigrup has zero verified integrations, limiting its connectivity and automation potential.
Edge: Infor HMS.
With 46 reviews and a 4.04/5 rating, Infor HMS appeals broadly across hotel segments, especially branded and independent hotels. Recent reviews focus on its scalability and customization. Acigrup lacks recent reviews or ratings, rendering its reputation unestablished.
Edge: Infor HMS.
Both products do not publicly disclose pricing details, but Infor is a large enterprise platform often involving customized quotes. Acigrup’s pricing appears unavailable, suggesting it may not be a mainstream or scalable solution. Be prepared for tailored pricing with Infor; Acigrup may lack transparency.
The core difference lies in maturity and feature completeness. Infor HMS offers a broad suite of modules, integrations, and support, making it suitable for hotels with complex operations. Acigrup PMS has no recent reviews, limited visibility, and no known integrations, making it risky for hotels that need reliability and proven functionality.
If your hotel demands a reliable, feature-rich system backed by recent user feedback, go with Infor HMS. It provides more integrations, better support, and higher ratings, ensuring your team can operate efficiently and focus on guest experience.
Choose Acigrup PMS only if your operation is extremely small, budget-constrained, or experimental, and you are willing to accept significant uncertainty. For most hotels seeking stability, functionality, and support, Infor HMS is the definitive choice.
酒店从业者喜爱的方面
Infor HMS 普遍被认为易于导航,具有直观的多方面搜索选项。然而,一些用户发现用户界面缺乏美感,并认为它可以更直观。
报告功能经常被强调。用户喜欢标准报告和创建自定义报告的功能,这有助于进行详细的性能跟踪。然而,有些人发现更新会破坏报告格式和功能。
Infor HMS 因其与 Booking.com、HRS 和 Expedia 等预订平台的无缝集成而受到称赞。这大大减少了手动输入错误并提高了管理预订的效率。
酒店从业者提出异议的方面
Infor HMS 的支持团队因其响应能力和专业性而备受赞誉,这对于快速解决问题至关重要。用户对支持代表如何指导他们解决问题表示赞赏。
Infor HMS 普遍被认为易于导航,具有直观的多方面搜索选项。然而,一些用户发现用户界面缺乏美感,并认为它可以更直观。
独特功能
评分差异最大的方面
这取决于您的需求。Acigrup PMS 和 Infor HMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Acigrup PMS 提供 0 个经验证的集成合作伙伴,而 Infor HMS 提供 113 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Infor HMS 在易用性方面领先,评分为 3.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Acigrup PMS:否。Infor HMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Acigroup 的 HT Score 为 0,Infor 的为 22。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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