项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #46 5 条评价 | #15 54 条评价 |
| 中型(25-74 间客房) ▾ | — | #23 23 条评价 |
| 大型(75-199 间客房) ▾ | — | #20 8 条评价 |
| 超大型(200+ 间客房) | — | #18 2 条评价 |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #56 2 条评价 | #19 41 条评价 |
| 豪华酒店 ▾ | #60 1 条评价 | #16 38 条评价 |
| 品牌/连锁酒店 ▾ | #55 1 条评价 | #19 21 条评价 |
| 长住酒店 ▾ | #47 1 条评价 | #10 18 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | — | #15 39 条评价 |
| 欧洲 ▾ | #33 5 条评价 | #6 142 条评价 |
| 亚太 | — | #33 2 条评价 |
| 中东 | — | #29 1 条评价 |
When choosing a property management system (PMS), your hotel needs a platform that simplifies operations, enhances guest engagement, and integrates with the broader travel ecosystem. Both Acomos and eviivo Suite™ aim to meet these needs, but they do so with distinct strengths and weaknesses. Consider the scale of your property portfolio, your operational complexity, and your preferred support experience to inform the best choice.
Acomos offers a straightforward solution with fewer features and a limited review footprint, while eviivo Suite™ boasts a broad feature set, extensive integrations, and a large, active user base. Which platform aligns better with your hotel’s growth plans and operational style?
Acomos and eviivo Suite™ are both designed to streamline hotel operations, but they target different types of properties and management styles. Acomos emphasizes simplicity, ease of transition from other systems, and online visibility through partner listings, making it suitable for small to mid-sized hotels prioritizing straightforward management.
In contrast, eviivo Suite™ provides a comprehensive feature set with 28 unique features, including online check-in, guest messaging, and real-time reporting, aiming to serve multi-property operators or those seeking deeper automation. The contrast in features and reviews suggests eviivo’s platform might better support dynamic, multi-channel hotels, but only if your team is ready to handle its complexity.
Given the more recent and extensive reviews, eviivo’s platform has proven its value at scale and across diverse property types, whereas Acomos’s fewer reviews and older data make its long-term reliability less clear. Are you prepared to manage a more feature-rich system, or do you prefer a leaner, simpler solution?
If your hotel is a small independent property, boutique, or a single-location operation seeking ease of use and minimal onboarding hassle, Acomos’s straightforward design and focused features make it an appealing choice. Its review count is low, but the positive feedback from long-term users suggests stability.
However, if you manage multiple properties, vacation rentals, or require extensive integrations with OTAs and automation features, eviivo Suite™ is the superior option. Its large user base (over 28,000 accommodations globally), more recent reviews, and high recommendation scores (95%) demonstrate its effectiveness for high-volume or complex operations.
For hotels prioritizing guest engagement, automation, and multi-channel distribution, eviivo’s broader toolkit outweighs the simplicity of Acomos, which lacks many advanced features. Which profile best describes your hotel’s management needs?
Acomos’s interface scores 3.5/5 on ease of use, with many reviews emphasizing its learnability and straightforward operation. Users report quick onboarding and a system that small teams can pick up rapidly, but some mention a lack of modern design and bugs impacting usability.
eviivo Suite™ outperforms with a 4.43/5 rating, supported by a large number of recent reviews praising its intuitive interface, mobile app, and user-friendly workflows. Customers highlight its strong onboarding process and seamless integration with OTAs, making daily management easier even at scale.
Edge: eviivo Suite™.
Acomos offers 2 exclusive features—guest CRM and guest profiles—focusing on guest data management. Its core features cover essential booking and management functions but lack automation tools, online check-in, or guest messaging.
eviivo Suite™ provides 28 unique features, including mobile app, online check-in/out, guest messaging, real-time reporting, shift planning, and automation tools like reminders and task management. Its extensive feature set supports automation and guest engagement, while Acomos remains a simpler, more manual platform.
Edge: eviivo Suite™.
Acomos’s support scores 3.3/5, with reviews mainly citing basic availability and occasional frustration over unresolved issues. Long-term users praise its responsiveness, but recent reviews are scarce, raising questions about ongoing support quality.
eviivo Suite™ has a support rating of 4.42/5, with recent reviews highlighting responsive, proactive support and onboarding assistance. Customers frequently mention the positive impact of support staff on their ability to leverage features effectively.
Edge: eviivo Suite™.
Acomos has only 2 verified partners—GuestCentric and SiteMinder—limiting its integration options. Its platform doesn’t support extensive third-party connections, which could restrict automation and distribution.
eviivo boasts 32 verified partners, including major OTAs and channel managers like Expedia, Booking.com, TripAdvisor, and specialized services like D-Edge and Canary Technologies. Its broad ecosystem enables more automation, wider distribution, and better operational synchronization.
Edge: eviivo Suite™.
Review count and recency favor eviivo, with 191 reviews, over 5 for Acomos. Recent reviews (20 in the last 6 months) for eviivo are highly positive, with an 8.87/10 NPS score and a 95% likelihood to recommend, indicating strong satisfaction among users managing a variety of property types, especially vacation rentals and small hotels.
Acomos’s reviews are older and limited, with mixed sentiments. The few recent reviews focus on operational stability but lack the depth and volume that support eviivo’s leadership in user satisfaction.
Edge: eviivo Suite™.
Acomos does not publicly list pricing, suggesting it may be custom or based on negotiation. Its absence of a free trial or transparent fee structure can make budgeting difficult.
eviivo charges a base fee of $700, with no trial or implementation fee, making the cost predictable. This fee covers the comprehensive suite of features, including integrations and support, suitable for hotels seeking a clear investment.
Not ideal if your property is growing rapidly or needs advanced automation, integrations, or multi-property management capabilities.
Not ideal if your hotel is a small, single-property operation with minimal tech needs or limited budget for a full-featured platform.
The core difference lies in their scope: Acomos is a simple, easy-to-manage system ideal for small hotels with straightforward needs, while eviivo Suite™ offers a broad, feature-rich environment suited for growing, multi-property, or automation-oriented operations.
Choose Acomos if your hotel values simplicity, quick onboarding, and limited integrations to manage day-to-day tasks. Opt for eviivo Suite™ if you need a scalable solution with advanced automation, extensive OTA integration, and strong support, especially if your property portfolio is expanding or multi-channel.
In summary, for hotels with recent reviews and a large user base, eviivo’s platform is the more reliable and versatile choice. But if your hotel’s focus is on basic management without complex automation, Acomos can meet your needs with minimal fuss.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
|
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|---|---|---|
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▾
会计与金融
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|
| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
|
▾
营销与电子商务
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|
| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
管理和配置
|
|
|
| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
|
▾
用户管理
|
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|
| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
前台
|
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
|
▾
群组管理
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| 组功能 | ||
| 自动空间优化 | ||
|
▾
宾客体验
|
|
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
|
▾
家政
|
|
|
| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
|
▾
付款
|
|
|
| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
|
▾
预订管理
|
|
|
| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
收入管理
|
|
|
| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
|
▾
税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
|
▾
支持与培训
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| 在线 24/7 支持 | ||
|
▾
食品与饮料
|
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|
| EPoS | ||
|
▾
温泉
|
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|
| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店经营者喜爱的方面
Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this... Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this hands-on help made setup smooth, helped them configure the system correctly, and reduced the burden on internal staff.
许多评论者认为 eviivo 简单易用、直观便捷,非常适合日常物业管理。他们表示,eviivo 简化了预订处理、预订流程和物业设置等日常工作,从而减少了管理时间,使... 许多评论者认为 eviivo 简单易用、直观便捷,非常适合日常物业管理。他们表示,eviivo 简化了预订处理、预订流程和物业设置等日常工作,从而减少了管理时间,使运营更加顺畅。
报表功能是用户经常提及的话题,他们希望能够查看基本的统计数据、账单和收入相关信息。然而,一些用户评论要求提供更深入的报表分析、更完善的筛选功能以及更灵... 报表功能是用户经常提及的话题,他们希望能够查看基本的统计数据、账单和收入相关信息。然而,一些用户评论要求提供更深入的报表分析、更完善的筛选功能以及更灵活的组级分析,以辅助会计和运营决策。
酒店经营者提出异议的方面
不少用户希望增加自定义选项、提升界面美观度,并改善界面导航的灵活性。具体来说,他们希望加快登录速度、改进概览页面、增加自定义模板、增强网站自定义功能,... 不少用户希望增加自定义选项、提升界面美观度,并改善界面导航的灵活性。具体来说,他们希望加快登录速度、改进概览页面、增加自定义模板、增强网站自定义功能,并开发更完善的移动应用。
用户重视eviivo的费率规划功能,并指出该平台支持价格管理,但部分用户认为年度费率调整和规划/定价流程过于复杂。尤其是规模较小的运营商,他们更希望工作流程... 用户重视eviivo的费率规划功能,并指出该平台支持价格管理,但部分用户认为年度费率调整和规划/定价流程过于复杂。尤其是规模较小的运营商,他们更希望工作流程更简洁,减少不必要的选项。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Acomos 和 eviivo Suite™ PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Acomos 提供 2 个经验证的集成合作伙伴,而 eviivo Suite™ PMS 提供 33 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 3.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Acomos:否。eviivo Suite™ PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Acomos 的 HT Score 为 0,eviivo 的为 88。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐