The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 208 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
AmicHotel 表现出色 ,拥有独特功能如 Integrated ID & Passport Scanner and ID Scanning & Registration Pre-fill.
eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Ancillary revenue tracking and Guest App.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #15 54 条评价 |
| 中型(25-74 间客房) ▾ | — | #23 23 条评价 |
| 大型(75-199 间客房) ▾ | — | #20 8 条评价 |
| 超大型(200+ 间客房) | — | #18 2 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #19 41 条评价 |
| 豪华酒店 ▾ | — | #16 38 条评价 |
| 品牌/连锁酒店 ▾ | — | #19 21 条评价 |
| 长住酒店 ▾ | — | #10 18 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | — | #15 39 条评价 |
| 欧洲 ▾ | — | #6 142 条评价 |
| 亚太 | — | #33 2 条评价 |
| 中东 | — | #29 1 条评价 |
Choosing the right property management system (PMS) for your hotel can define your operational success, guest satisfaction, and revenue. Both AmicHotel and eviivo Suite™ aim to streamline hotel management, but their approaches and strengths differ significantly. Your choice hinges on whether you prioritize ease of use, extensive features, and proven support or a more basic, cost-effective management tool. Are you ready to find the best fit for your property?
AmicHotel presents itself as an all-in-one, AI-driven management platform designed to boost efficiency for hotels and lodging businesses. However, the platform scores 0/5 in both overall ratings and reviews, with no recent customer feedback, raising concerns about its ongoing support and relevance. Conversely, eviivo Suite™ boasts a 0.93/5 overall score based on 191 reviews, with recent feedback indicating high user satisfaction and a strong recommendation rate of 95%. The stark difference in review volume and recency makes eviivo’s data more dependable for your decision.
Both products aim to handle reservations, guest management, and housekeeping, but eviivo’s extensive feature set and proven track record make it stand out. Would you prefer an untested system with no customer feedback or a mature platform with thousands of satisfied users? Clearly, the more recent and numerous reviews favor eviivo as the more reliable choice.
If your hotel needs a well-established, full-featured PMS that integrates with major OTAs, automates guest communications, and supports multi-property management, eviivo Suite™ is the better fit. It’s trusted by over 28,000 accommodations worldwide, including hotels, B&Bs, vacation rentals, and resorts, making it ideal for multi-property portfolios seeking automation and scalability.
On the other hand, if you run a very small operation with minimal automation needs and are considering a less expensive, possibly basic solution, AmicHotel might seem appealing. Yet, its lack of recent reviews, support issues, and zero verified integrations suggest it’s not suited for hotelier needs today. For most hotels, especially those planning growth or needing reliable support, eviivo is the definitive pick.
eviivo Suite™ scores high for ease of use with a 4.43/5 rating based on 20 recent reviews. Users frequently praise its intuitive interface, straightforward onboarding, and mobile app that allows management from anywhere. Several reviewers mention that staff adoption was smooth, and training was minimal, making it accessible even for teams with limited tech experience.
AmicHotel, with a 0/5 rating and no recent reviews, offers no clear evidence of usability or support quality. Its lack of feedback suggests it is either not being used actively or that users have serious difficulties. Edge: eviivo Suite™.
eviivo Suite™ offers an extensive suite of 51 features, including channel management, revenue tools, online booking, guest CRM, automated messaging, mobile app, and more. These capabilities are designed to automate complex tasks, increase revenue opportunities, and enhance guest interactions. Many features like integrated CRS, guest messaging, and online check-in are integral to modern hotel management.
AmicHotel claims to be a comprehensive PMS but provides no verified features or integrations. Its lack of documented capabilities and zero reviews suggest it doesn’t match eviivo’s breadth. For feature depth and variety, eviivo’s platform is the clear winner. Edge: eviivo Suite™.
eviivo Suite™ receives a 4.42/5 support rating from 191 reviews, with many customers citing responsive, helpful support teams that assist during onboarding and in resolving issues promptly. Review quotes praise their expertise and quick responses, especially during critical operational moments, which builds confidence for hoteliers.
AmicHotel’s support is unverified—no recent reviews or ratings exist, indicating either poor support or lack of active users. Given the transparent, high-rated support of eviivo, it is the safer choice. Edge: eviivo Suite™.
eviivo Suite™ integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, as well as channel managers and payment providers. Its extensive network allows seamless synchronization of rates, availability, and guest data, critical for multi-channel distribution and operational efficiency.
AmicHotel’s integration count is zero, with no verified partners or data supporting connectivity. This severely limits its usefulness in a competitive, multi-channel environment. For robust integrations, eviivo is the clear leader. Edge: eviivo Suite™.
Review data shows eviivo Suite™ has a 4.43/5 score based on 191 reviews, with recent feedback emphasizing its ease of use, support, and feature set. Hoteliers across diverse segments, from vacation rentals to boutique hotels, consistently recommend it, citing improved operations and guest experiences.
AmicHotel’s score remains 0/5 with no recent reviews, casting doubt on its current viability. Hotels seeking proven, well-rated management software should trust eviivo’s high satisfaction levels. Edge: eviivo Suite™.
AmicHotel does not publicly list pricing or provide trial information, suggesting it may not be actively marketed or supported. Conversely, eviivo’s pricing starts at $700 per month, with no mention of implementation fees or additional costs, offering transparency in its subscription-based model.
While pricing varies based on the property size and needs, eviivo provides a clear cost structure, enabling better budget planning. The absence of recent pricing details for AmicHotel makes eviivo’s model more predictable and trustworthy.
Not ideal if your hotel aims to grow, requires reliable integrations, or values support and proven user success.
Not ideal if your operation is very small, with minimal digital needs, or if you prefer a free or very low-cost system.
The core difference lies in maturity, features, and support. eviivo Suite™ is a full-featured, extensively supported platform with thousands of active users, while AmicHotel remains largely unreviewed and unsupported, offering no clear advantages.
If your hotel needs reliable automation, integrations, and proven support, go with eviivo Suite™. Its recent reviews, extensive features, and global presence make it the safer, more effective choice.
Choose AmicHotel only if you operate a very small, budget-conscious property with no growth plans and minimal automation needs. For most hoteliers, especially those aiming to scale, eviivo Suite™ delivers the reliability and features required to succeed.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。AmicHotel 和 eviivo Suite™ PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。AmicHotel 提供 1 个经验证的集成合作伙伴,而 eviivo Suite™ PMS 提供 32 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
AmicHotel:否。eviivo Suite™ PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。AmicHotel 的 HT Score 为 0,eviivo 的为 87。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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