The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 225 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
StudentConsulting Sweden AB 表现出色 在 ease of use and onboarding 方面 .
dailypoint™ 表现出色 在 customer support 方面 ,拥有独特功能如 Guest profiles and Event Based Automations.
基于 HTR 上 225 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $600/mo |
| 经验证的评价 | 1 | 224 |
在分析了 225 条经验证的评价后,StudentConsulting Sweden AB 用户最看重其 ,而 dailypoint™ 用户则强调 支持服务, 营销自动化, 配置文件引擎。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店客户关系管理与电子邮件营销 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | — | #5 25 条评价 |
| 中型(25-74 间客房) ▾ | — | #2 149 条评价 |
| 大型(75-199 间客房) ▾ | — | #3 34 条评价 |
| 超大型(200+ 间客房) ▾ | — | #5 12 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #2 106 条评价 |
| 豪华酒店 ▾ | — | #1 133 条评价 |
| 品牌/连锁酒店 ▾ | — | #1 71 条评价 |
| 长住酒店 ▾ | — | #4 13 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #20 1 条评价 |
| 欧洲 ▾ | #31 0 条评价 | #3 195 条评价 |
| 亚太 ▾ | — | #5 7 条评价 |
| 中东 ▾ | — | #2 15 条评价 |
Choosing the right hotel CRM and email marketing platform can significantly influence your guest engagement, operational efficiency, and revenue. StudentConsulting Sweden AB’s APSIS and dailypoint™ 360° both aim to support your marketing efforts, but they approach the challenge differently. While APSIS offers a straightforward, easy-to-use email marketing solution, dailypoint™ provides a comprehensive guest data platform integrating multiple systems. Which one better suits your hotel’s needs?
Both products target hotel marketing teams looking to enhance guest communication. APSIS is designed primarily around email marketing with an emphasis on campaign design and automation, suitable for hotels prioritizing visual, targeted campaigns. Conversely, dailypoint™ centers on collecting, merging, and utilizing guest data from multiple sources, making it ideal for hotels seeking deep insights and personalized guest experiences. Do your team’s priorities lean more toward simple campaign management or comprehensive data integration?
APSIS’s strength lies in its intuitive drag-and-drop interface, ready-to-use templates, and straightforward automation that any small marketing team can handle without extensive training. Dailypoint™, on the other hand, offers a robust data management system with over 28 features, including AI-driven insights, segmentation, and extensive integrations, but with a steeper learning curve. Are you looking for a quick-to-implement marketing tool or a long-term data platform?
Recent reviews favor dailypoint™’s extensive capabilities, especially given its 12 recent reviews in the last six months and strong 4.51/5 customer support rating. APSIS, with just one review and a perfect 5/5 rating, demonstrates its simplicity but lacks recent feedback for validation. Which solution will help your hotel adapt to evolving data needs faster?
If your hotel needs a user-friendly email marketing system that allows quick campaign setup, APSIS is your choice. It’s ideal for teams that want a straightforward, drag-and-drop platform with ready-to-use templates, especially if your team is small or lacks deep technical expertise.
However, if you’re aiming to centralize guest data from multiple sources, drive personalized marketing, and leverage AI for insights, dailypoint™ is the better fit. Its extensive features and integrations support a broad, data-driven strategy, perfect for larger hotels, brands, or those seeking to improve guest loyalty and operational efficiency.
Hotels focused solely on email campaigns without the need for deep data management should lean toward APSIS. Conversely, hotels wanting a full guest profile view and advanced segmentation should prioritize dailypoint™.
APSIS scores a perfect 5/5 on ease of use, with many reviews highlighting its intuitive interface and simple campaign setup. Onboarding is quick, with users reporting that even non-technical staff can manage email campaigns effectively.
Dailypoint™ has a solid 4.15/5 rating for ease of use, but its extensive features and integrations can make onboarding more complex. Some users mention a learning curve, especially when customizing advanced automation or managing large data sets.
Edge: APSIS.
APSIS offers core email marketing features like templates, automation, and demographic targeting, but it lacks broader data management capabilities. StudentConsulting Sweden AB provides no additional unique features beyond its marketing automation tools.
Dailypoint™ boasts 28 features, including centralized multi-hotel solutions, guest profiles, AI-based segmentation, event automation, loyalty modules, GDPR/CCPA compliance, and extensive integration options. It also supports transactional emails and dynamic campaign templates, giving it a comprehensive edge.
Edge: dailypoint™.
APSIS has a 4/5 support rating, with reviews indicating a generally accessible support team but no recent detailed feedback. Its onboarding is rated 5/5, reflecting smooth initial setup.
Dailypoint™ leads with a 4.51/5 support rating and recent reviews praising its responsiveness and ongoing development. Users mention that support often works closely with them to improve the system, making it a more reliable partner for complex needs.
Edge: dailypoint™.
APSIS currently has no verified integrations, limiting its connectivity to other hotel systems. This can be a drawback if your hotel relies on multiple tech stacks.
Dailypoint™ offers 59 verified integrations, including hotelkit, apaleo, Customer Alliance, and digital booking platforms like Quinta. Its open API enables extensive customization, making it a flexible solution for large or multi-system hotels.
Edge: dailypoint™.
With only one recent review and a perfect 5/5 rating, APSIS’s user base is too limited for a reliable comparison. Meanwhile, dailypoint™ has 149 reviews in the last six months, with a high overall rating of 4.53/5, and a strong 4.54/5 rating from 143 reviews in the luxury hotel segment.
Hotels in the luxury, resort, or branded segments tend to rate dailypoint™ higher due to its extensive features and data capabilities. Smaller hotels or those with basic email marketing needs may find APSIS satisfactory but less validated by recent reviews.
Edge: dailypoint™.
APSIS does not publicly list its pricing, suggesting a customized quote based on your hotel’s size and needs. It likely offers tiered or enterprise pricing, common among marketing automation platforms.
dailypoint™ costs $600 per month, with no mention of setup fees or discounts. Its pricing reflects its broad feature set and integration capabilities, making it a significant investment but justified by its extensive data management tools.
Dailypoint™ provides a full-fledged guest data platform with advanced AI, integrations, and segmentation tools. APSIS is a simpler, more accessible email marketing solution suited for smaller teams or hotels focused solely on campaign design.
If your hotel aims to develop a deeper understanding of guest behavior, drive loyalty, and automate across multiple channels, dailypoint™ is the clear winner. Its extensive features and recent reviews make it the more reliable choice.
Choose APSIS if your primary goal is quick, visually appealing email campaigns without the need for complex data management. Its ease of use and straightforward approach make it suitable for small teams or properties with limited data infrastructure.
In summary, for hotels willing to invest in a comprehensive data-driven approach, dailypoint™ stands out as the more capable, responsive, and proven platform. For those seeking simplicity and quick wins in email marketing, APSIS remains a viable, albeit less validated, option.
酒店客户关系管理与电子邮件营销 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $600/mo |
根据 HTR 的产品数据库,APSIS 和 dailypoint™ 360° – Central Data Management 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 个性化一对一沟通 | ||
| 客人资料 | ||
| 所见即所得 - HTML 编辑器 | ||
| 模板编辑器 | ||
| 集中式多酒店/多品牌解决方案 | ||
| 集中式数据仓库 |
显示主要差异。这两款产品之间还有 16 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"So, as you think about investing in Digital Hospitality, don‘t forget to think about what it might cost not to!"
该目标暂无已发布的案例研究。
"We work with dailypoint because the integration between the Booking Manager module and our PMS works really well."
该目标暂无已发布的案例研究。
"The decisive factor for selecting dailypoint was their wide experience in customer loyalty programs, their high standards in GDPR as well as their ability to connect partner system..."
酒店从业者喜爱的方面
虽然客户支持因其响应迅速和高效而普遍受到好评,但一些用户提到,与其他提供商相比,支持服务的成本较高,这是一个缺点。
Dailypoint 的自动化功能获得了积极的反馈,尤其是在设置有针对性的群组特定自动化活动、简化营销工作和提高工作流程效率方面。
用户重视用户画像引擎,因为它能够从多个来源挖掘相关的宾客兴趣,从而构建更丰富的宾客画像。这项功能有助于精准的宾客细分和互动,为个性化营销活动带来战略优... 用户重视用户画像引擎,因为它能够从多个来源挖掘相关的宾客兴趣,从而构建更丰富的宾客画像。这项功能有助于精准的宾客细分和互动,为个性化营销活动带来战略优势。
酒店从业者提出异议的方面
虽然功能丰富,但自定义设置较为复杂,一些用户反映难以根据自身需求定制特定报告。这表明该领域仍有改进空间,可以提升用户体验。
有用户反映导航过程中系统运行缓慢,这表明提高速度可以提升用户的整体满意度和效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。APSIS 和 dailypoint™ 360° – Central Data Management 共享许多核心 Hotel CRM & Email Marketing 功能,但各有独特的能力。APSIS 提供 0 个经验证的集成合作伙伴,而 dailypoint™ 360° – Central Data Management 提供 59 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。APSIS 在易用性方面领先,评分为 5.0/5 对比 4.3/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
APSIS:否。dailypoint™ 360° – Central Data Management:否。 两款产品目前均不提供免费版。大多数 Hotel CRM & Email Marketing 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。StudentConsulting Sweden AB 的 HT Score 为 0,dailypoint™ 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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