The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 195 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
StudentConsulting Sweden AB 表现出色 在 ease of use and onboarding 方面 .
Revinate 表现出色 在 customer support and ROI 方面 — 尤其适合 independent 类型的物业 (4.9/5) ,拥有独特功能如 Mobile Access and Flexible role based reporting.
基于 HTR 上 195 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $600/mo |
| 经验证的评价 | 1 | 194 |
在分析了 195 条经验证的评价后,StudentConsulting Sweden AB 用户最看重其 ,而 Revinate 用户则强调 电子邮件营销活动, 顾客反馈和调查, 培训和实施支持。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店客户关系管理与电子邮件营销 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #7 19 条评价 |
| 中型(25-74 间客房) ▾ | — | #4 101 条评价 |
| 大型(75-199 间客房) ▾ | — | #1 44 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 22 条评价 |
按物业类型
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| 精品酒店 ▾ | — | #3 94 条评价 |
| 豪华酒店 ▾ | — | #3 113 条评价 |
| 品牌/连锁酒店 ▾ | — | #2 69 条评价 |
| 长住酒店 ▾ | — | #8 6 条评价 |
按区域
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| 北美 ▾ | — | #1 90 条评价 |
| 欧洲 ▾ | #31 0 条评价 | #8 53 条评价 |
| 亚太 ▾ | — | #2 18 条评价 |
| 中东 | — | #5 4 条评价 |
You’re evaluating two hotel CRM and email marketing solutions: APSIS by StudentConsulting Sweden AB and Revinate's Marketing platform. Both aim to help your team manage guest relationships, automate marketing campaigns, and boost revenue. While APSIS offers a straightforward, easy-to-use interface with a focus on simple campaign creation, Revinate provides a more extensive feature set with deeper guest data management and segmentation. Which one aligns better with your hotel’s needs?
Revinate, with 149 reviews and a recent high rating of 78.3, clearly outperforms APSIS, which has only one review and a perfect 5-star score. The quantity and recency of Revinate’s reviews give it a stronger, more reliable reputation in the market.
Both platforms target the same core challenge: engaging guests through targeted email campaigns backed by guest data. APSIS emphasizes ease of use, with a perfect 5/5 ease rating from its single review and an intuitive drag-and-drop design. Revinate, on the other hand, has a solid 4.62/5 in ease of use, supported by many reviews praising its user-friendly interface despite its broader feature scope.
Revinate’s extensive list of features—41 unique capabilities—surpasses APSIS’s zero, including advanced segmentation, reputation management, and in-stay surveys. Its platform enables dynamic email marketing, guest profiling, and detailed analytics, providing your team with more tools for personalization and performance tracking than APSIS.
Is simplicity or feature depth more important for your hotel’s marketing success? Revinate’s richer feature set and recent reviews suggest it’s better suited for hotels needing detailed guest insights and automation.
If your hotel prioritizes comprehensive guest data management, segmentation, and reputation tracking, Revinate is the clear choice. Its ability to seamlessly integrate with PMS systems, combined with a proven track record in driving revenue and guest engagement, makes it ideal for mid-sized to large hotels or those aiming to scale their marketing efforts.
Conversely, if your team needs quick, visually appealing campaigns without extensive setup or learning curves, APSIS is a good fit. Its straightforward drag-and-drop design, simple automation, and strong customer support make it suitable for smaller hotels or teams new to email marketing.
For hotels that want a robust automation platform with deep analytics and extensive integrations, Revinate is the more strategic investment. If ease and simplicity are your top priorities, APSIS might suffice—though it’s less proven in recent reviews.
APSIS scores a perfect 5/5 in ease of use from its sole review, praised for its intuitive drag-and-drop tools, ready-to-use templates, and straightforward campaign setup. Its onboarding process is rated a perfect 5/5, indicating your team would likely adapt quickly with minimal training.
Revinate, while slightly behind at 4.62/5, receives consistent positive feedback for its user-friendly design and support. Users highlight its intuitive interface, but some mention that its broader feature set may require a learning curve initially. Overall, APSIS has the edge for ease of adoption.
Revinate offers a significantly larger feature set—41 features compared to none in APSIS—including A/B testing, social review tracking, in-app call back, SMS surveys, sentiment analysis, case management, and detailed segmentation tools. It also supports advanced automation, real-time alerts, and extensive API integrations.
APSIS’s features focus primarily on basic email marketing, newsletters, and automation, with no unique or advanced tools listed. Its strength lies in simple campaign creation rather than feature depth.
Edge: Revinate.
APSIS’s support rating is 4/5, with reviews indicating good responsiveness and assistance during onboarding, notably its perfect onboarding score. Revinate’s customer support scores 4.6/5, with many users praising its knowledgeable team, quick responses, and ongoing system upgrades.
Revinate’s support team receives consistent praise for guidance and best practice sharing, helping hotels maximize their marketing ROI. Based on recent reviews, Revinate’s support is slightly superior.
Edge: Revinate.
Revinate boasts 98 verified integration partners, including PMS, reputation management, and digital marketing tools such as Incite Response, RoomRaccoon, and Juyo Analytics. This extensive network supports seamless data flow, automation, and multi-platform connectivity.
APSIS, with zero verified integrations, limits your hotel’s ability to connect with other systems. For hotels seeking a flexible, interconnected marketing ecosystem, Revinate is the clear winner.
Edge: Revinate.
As Revinate has a larger review base and more recent feedback, it’s easier to gauge its reputation. Hotels in the independent and boutique segments rate Revinate highly, averaging 4.88/5 and 4.75/5 respectively, praising its ability to increase revenue and guest engagement.
APSIS’s single review rates it a perfect 5, but with only one data point, it’s less reliable. Revinate’s broader, more recent reviews suggest a stronger overall hotel satisfaction score.
Edge: Revinate.
APSIS does not publicly disclose its pricing, but it offers custom quotes based on your hotel’s needs. Revinate charges a base price of $600/month, with no free tier or trial information, making it more transparent.
Given Revinate’s extensive features and integrations, its price may reflect its value. For hotels with budget constraints, APSIS’s undisclosed cost might be appealing, but transparency favors Revinate’s clear pricing model.
Not ideal if your hotel needs deep segmentation, reputation management, or extensive automation. Larger brands or properties with advanced marketing strategies would find APSIS’s limitations restrictive.
Not ideal if your hotel prefers simplicity or has limited budgets. Smaller properties seeking basic email marketing might find Revinate’s complexity unnecessary.
Revinate provides a comprehensive, feature-rich platform with a proven track record in driving direct revenue, guest satisfaction, and operational efficiency. Its depth of integrations, advanced segmentation, and reputation tools make it the clear choice for hotels seeking growth and automation.
APSIS offers a straightforward, easy-to-use email marketing solution ideal for small hotels or teams new to digital marketing. However, its limited features and lack of integrations mean it’s less suitable for hotels looking to scale or leverage advanced guest data.
If your hotel values a robust, well-supported system that can grow with your marketing ambitions, Revinate is the smarter investment. Choose APSIS if simplicity and speed are your primary concerns, but expect limited future flexibility.
This comprehensive comparison should help your team make a confident, data-driven decision aligned with your hotel’s size, goals, and technical capacity.
酒店客户关系管理与电子邮件营销 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $600/mo |
根据 HTR 的产品数据库,APSIS 和 Revinate (Marketing) 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| A/B 测试 | ||
| TripAdvisor 评论收集认证合作伙伴 | ||
| 将警报分配给部门 | ||
| 灵活的基于角色的报告 | ||
| 社会评论跟踪 | ||
| 移动访问 |
显示主要差异。这两款产品之间还有 29 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"I love logging in and seeing how much revenue and how many nights have been booked through our emails. It’s easy to compare campaigns to understand what’s resonating and where we m..."
该目标暂无已发布的案例研究。
"Revinate Marketing makes it really easy for my team to react quickly to market demands. It’s intuitive and easy to use. We can go from idea to launch in less than an hour."
酒店从业者喜爱的方面
用户对 Revinate 的电子邮件营销平台非常满意,因为它易于使用、具有广泛的细分功能和详细的绩效报告。这有助于酒店创建个性化活动,从而直接带来收入。不过,一... 用户对 Revinate 的电子邮件营销平台非常满意,因为它易于使用、具有广泛的细分功能和详细的绩效报告。这有助于酒店创建个性化活动,从而直接带来收入。不过,一些用户提到,电子邮件设计需要更多的自定义选项。
Revinate 的客户反馈和调查工具因其能够从多个渠道收集和整合评论的能力而受到高度评价,为服务改进提供了关键见解。直接响应功能可节省时间并展示对客户的响应... Revinate 的客户反馈和调查工具因其能够从多个渠道收集和整合评论的能力而受到高度评价,为服务改进提供了关键见解。直接响应功能可节省时间并展示对客户的响应能力。
虽然 Revinate 因其客户服务而受到称赞,但一些用户提到,新用户在实施阶段需要更好的培训和更全面的支持,特别是如果他们缺乏强大的 IT 背景。
酒店从业者提出异议的方面
一些评论指出了系统中的技术故障和错误,包括影响整体用户体验的电子邮件格式和集成稳定性问题。用户希望能够更加一致并及时更新以解决这些问题。
尽管 Revinate 被视为一种有价值的工具,但许多酒店经营者表示,它的价格相对较高。他们认为,它提供了很好的投资回报率,但建议成本较低或更灵活的定价模式更适... 尽管 Revinate 被视为一种有价值的工具,但许多酒店经营者表示,它的价格相对较高。他们认为,它提供了很好的投资回报率,但建议成本较低或更灵活的定价模式更适合规模较小的酒店。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。APSIS 和 Revinate (Marketing) 共享许多核心 Hotel CRM & Email Marketing 功能,但各有独特的能力。APSIS 提供 0 个经验证的集成合作伙伴,而 Revinate (Marketing) 提供 98 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。APSIS 在易用性方面领先,评分为 5.0/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
APSIS:否。Revinate (Marketing):否。 两款产品目前均不提供免费版。大多数 Hotel CRM & Email Marketing 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。StudentConsulting Sweden AB 的 HT Score 为 0,Revinate 的为 78。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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