The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店无钥匙门禁系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
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|---|---|---|
| 小型(10-24 间客房) ▾ | #8 5 条评价 | #11 1 条评价 |
| 中型(25-74 间客房) ▾ | #2 56 条评价 | — |
| 大型(75-199 间客房) ▾ | #1 56 条评价 | — |
| 超大型(200+ 间客房) ▾ | #1 19 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #3 38 条评价 | — |
| 豪华酒店 ▾ | #1 69 条评价 | #13 2 条评价 |
| 品牌/连锁酒店 ▾ | #1 98 条评价 | — |
| 长住酒店 ▾ | #2 17 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #3 23 条评价 | #10 3 条评价 |
| 欧洲 ▾ | #3 23 条评价 | — |
| 亚太 ▾ | #1 39 条评价 | — |
| 中东 ▾ | #1 29 条评价 | — |
Choosing the right hotel keyless entry system depends on your hotel’s specific needs and guest expectations. Both Vingcard Mobile Access and Loxe aim to provide contactless entry, but they differ significantly in scope, reputation, and features. While Vingcard offers a longstanding, globally supported solution with extensive integrations, Loxe has entered the market more recently with a focus on affordability and additional guest services. So, which product aligns best with your hotel’s goals?
Vingcard Mobile Access by ASSA ABLOY has established itself as the industry standard, with over 140 reviews and a high overall rating of 4.73/5. It’s widely used in luxury, branded, and city center hotels across multiple continents, reflecting its mature, reliable deployment. Conversely, Loxe, with just three reviews and a current rating of 0/5, is a nascent platform still gaining traction, primarily in North America and Europe. The recent reviews of Loxe suggest strong ease of use and support, but the limited data makes it less proven for large-scale or high-end properties.
Both products aim to eliminate physical keys and streamline guest access, but Vingcard emphasizes security, integration, and proven operational benefits. Loxe, on the other hand, focuses heavily on revenue upselling and guest engagement, with features such as mobile room service and targeted ads. Your decision hinges on whether you prioritize a well-established security solution or a newer, revenue-driven platform. Are you seeking a proven, robust system or an innovative, revenue-boosting alternative?
If your hotel requires a trusted, feature-rich mobile access system with extensive partner integrations and proven reliability, Vingcard is the clear choice. It’s especially suited for high-end hotels, resorts, and properties that depend on mature security and operational integration, thanks to its 72 verified partners and a solid reputation with hotels across segments.
If your hotel is more interested in a cost-effective solution that combines contactless entry with upsell capabilities and mobile services, Loxe might appeal. It offers a full suite of guest engagement tools, including mobile check-in/out, messaging, and upselling ads, designed to increase RevPAR. However, with only three recent reviews and no overall rating, Loxe’s platform is less tested in large or complex hotel environments. When choosing, consider whether your focus is on security and stability or on revenue-generating features.
Vingcard scores 4.72/5 for ease of use, with high marks for onboarding (4.64/5) and customer support (4.57/5). Reviewers highlight its straightforward installation, reliable app functionality, and seamless PMS integrations, making staff adoption smoother. On the other hand, Loxe boasts a perfect 5/5 ease of use rating based on recent reviews, with users praising its simple setup, intuitive app, and quick deployment.
However, with only three recent reviews, Loxe’s ease of use claims are less substantiated. Vingcard’s deeper market presence and more extensive customer feedback provide a clearer picture of user experience. Edge: Vingcard.
Vingcard offers 12 core features, including unique capabilities such as a Door Lock Upgrade Kit, Apple Watch app, and Developer SDK. These features support advanced security, customization, and integration options that are absent in Loxe. Loxe provides 9 core features, with standout offerings like mobile room service, guest messaging, and upselling ads, but lacks hardware upgrade options and developer tools.
If your hotel values a broad array of specialized features and hardware flexibility, Vingcard’s comprehensive suite gives it an edge. Conversely, if you prioritize mobile guest engagement and revenue opportunities within a streamlined platform, Loxe’s focus on upselling and app-based services might better suit your needs. Edge: Vingcard.
Vingcard maintains a customer support rating of 4.57/5, with reviews praising its professionalism, responsiveness, and proactive follow-up. Guests specifically note excellent service and detailed support, which is crucial for large or high-stakes deployments. Loxe, with a perfect 5/5 support rating from recent reviews, is lauded for quick, responsive service and a personal touch. However, with only three reviews, the data on support reliability remains limited.
Given Vingcard’s longer track record and broader customer base, it offers a more proven support experience. Edge: Vingcard.
Vingcard outperforms with 72 verified integration partners, including major PMS providers like Opera, Mews, Criton, and Hotello. Its extensive partner network ensures smoother deployment across diverse hotel tech stacks, reducing integration headaches. Loxe has only 2 verified partners, including PMS integrations, but lacks the breadth of Vingcard’s ecosystem.
If your hotel relies on multiple systems and values proven third-party integrations, Vingcard is the clear winner. Loxe’s limited integration options may constrain expansion or complex setups. Edge: Vingcard.
Vingcard’s reviews are predominantly recent, with many hotels rating it near the top of their categories—independent hotels score 4.75/5, and branded hotels 4.65/5. Its high recommendation rate (95%) and recent positive comments confirm widespread satisfaction, especially among upscale properties.
Loxe, with only three reviews, garners a high likelihood-to-recommend score of 97%, but the limited data set and lack of overall ratings weaken its credibility. Hoteliers seeking dependable, well-rated solutions should lean toward Vingcard. Edge: Vingcard.
Vingcard’s pricing starts at $400 for the base package, with no mention of free trials, monthly fees, or implementation costs. Its pricing reflects its enterprise-grade status and extensive support. Loxe’s pricing details are unavailable, making direct comparisons impossible. Given its recent market entry and lack of transparent pricing, its costs may vary or be customized.
If predictable, upfront costs are essential, Vingcard provides clarity. For flexibility and potential cost savings, Loxe might be appealing, but the lack of transparent pricing suggests caution.
Not ideal if your hotel is budget-focused, small-scale, or prefers a plug-and-play solution without extensive integration needs.
Not ideal if your hotel requires proven security, extensive integrations, or operates in high-end segments where reliability and reputation are critical.
Vingcard, with its longstanding industry presence, comprehensive feature set, and extensive integrations, remains the most reliable choice for hotels that need proven security and operational stability. Its larger review base and recent positive feedback make it a safer investment for high-end and large-scale properties.
Loxe, despite its limited data, offers an attractive, cost-effective alternative with additional guest engagement features. It’s best suited for smaller hotels or properties eager to experiment with revenue-enhancing services and willing to accept less proven track records.
If your hotel values a mature, trusted system with extensive support, choose Vingcard. If minimizing costs and maximizing guest interaction are your priorities, Loxe could be worth exploring, but proceed cautiously given its limited market presence.
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"When we launched the Quest mobile app in 2019, our aim was to make booking easy but thanks to the combined technologies of ASSA ABLOY Global Solutions and Liverton, we now have the..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
移动钥匙功能广受好评,因为它提供了无缝的入住和出入体验,提高了客人满意度和运营效率。它使客人无需排队等候前台服务,从而提高了他们的便利性。
虽然支持团队普遍受到称赞,但一些用户表示需要更多的本地支持资源,以确保更快的响应时间和轻松获得技术援助。
用户欣赏该产品根据特定需求进行定制的能力,例如集成专有的移动钥匙解决方案或适应各种装饰风格。
酒店从业者提出异议的方面
安装过程和项目管理因其高效和专业性而受到称赞,尽管一些评论提到了安装过程中的协调问题。
用户强调了 Visionline 软件的报告和用户访问管理功能的一些问题,建议改进这些方面以增强整体可用性。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Mobile Access by Vingcard 和 Loxe 共享许多核心 Hotel Keyless Entry Systems 功能,但各有独特的能力。Mobile Access by Vingcard 提供 72 个经验证的集成合作伙伴,而 Loxe 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Loxe 在易用性方面领先,评分为 5.0/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mobile Access by Vingcard:否。Loxe:否。 两款产品目前均不提供免费版。大多数 Hotel Keyless Entry Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Vingcard 的 HT Score 为 54,Loxe 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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