The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 208 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Septeo Hospitality 表现出色 ,拥有独特功能如 Lobby Kiosk.
eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Mobile App and Guest App.
基于 HTR 上 208 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $700/mo |
| 经验证的评价 | 0 | 208 |
在分析了 208 条经验证的评价后,Septeo Hospitality 用户最看重其 ,而 eviivo 用户则强调 响应式客户支持, 入职专业知识, 技术效率。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #15 54 条评价 |
| 中型(25-74 间客房) ▾ | — | #23 23 条评价 |
| 大型(75-199 间客房) ▾ | — | #20 8 条评价 |
| 超大型(200+ 间客房) | — | #18 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #19 41 条评价 |
| 豪华酒店 ▾ | — | #16 38 条评价 |
| 品牌/连锁酒店 ▾ | — | #19 21 条评价 |
| 长住酒店 ▾ | — | #10 18 条评价 |
按区域
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| 北美 ▾ | — | #15 39 条评价 |
| 欧洲 ▾ | — | #6 142 条评价 |
| 亚太 | — | #33 2 条评价 |
| 中东 | — | #29 1 条评价 |
Choosing the right property management system (PMS) is crucial for your hotel’s efficiency, guest experience, and profitability. Both ASTERIO by Septeo Hospitality and eviivo Suite™ aim to streamline operations, but they serve very different hotel segments and come with distinct strengths. Your decision should hinge on your property size, location, and specific needs—so, what makes one a better fit for your hotel?
ASTERIO offers a broad suite of features for multi-activity management in Europe, but it suffers from a complete lack of reviews and low user satisfaction scores. Meanwhile, eviivo Suite™, with over 191 reviews and a 4.42/5 customer support rating, clearly dominates in user trust and operational support. Are you ready to prioritize proven performance over potential?
ASTERIO by Septeo Hospitality strives to be an all-in-one system for diverse hotel activities, including accommodation, food, spa, and entertainment services. However, it has no recent reviews, and its overall rating is 0/5, raising questions about its current usability and market presence.
Conversely, eviivo Suite™ is the most reviewed PMS in this comparison, with 191 reviews and a recent review count of 20 in the last six months. Its 4.43/5 ease of use score and 4.42/5 customer support rating reflect consistent satisfaction among hoteliers.
The absence of recent feedback on ASTERIO suggests it might not be actively supported or adopted, whereas eviivo’s vibrant user base indicates ongoing development and reliability. Would you prefer to trust a platform with current user validation?
If your hotel is a small or independent operation, especially a vacation rental, boutique, or B&B, eviivo Suite™ is the clear choice. It’s designed for properties of all sizes but truly excels in small-to-medium portfolios, as evidenced by the high number of reviews and recent positive feedback.
If your hotel is a large, multi-activity resort or requires specialized features like a spa module or rules-based room assignments, ASTERIO’s targeted offerings might be appealing—though its lack of reviews and recent activity makes its current effectiveness questionable. Given the data, eviivo’s proven track record makes it the safer pick for most hoteliers today.
eviivo Suite™ scores an impressive 4.43/5 for ease of use, with reviewers praising its intuitive interface, mobile app, and onboarding process. Many users mention that it simplifies daily tasks and enhances staff adoption, making operational automation straightforward.
In contrast, ASTERIO’s usability is unverified, with no reviews to confirm its interface quality or onboarding experience. Given the strong positive feedback on eviivo’s user experience, the edge clearly goes to eviivo Suite™.
ASTERIO offers 44 features, including unique modules like Spa & Wellness, Lobby Kiosk, and Rules-Based Room Assignments—features suited for complex, multi-service hospitality operations. However, it lacks recent reviews to validate how well these features work in practice.
eviivo Suite™ boasts 41 shared features plus 10 exclusive ones, including a mobile app, integrated CRS, guest messaging, task management, and automated reminders—features proven to improve operational efficiency and guest engagement. Its depth of integrations with major OTAs and support tools gives it a practical edge.
Given the extensive recent positive reviews, eviivo’s feature set aligns more closely with current hotel needs. Which platform offers features that feel ready to deploy today?
eviivo’s support ratings are strong at 4.42/5, with many reviews highlighting its responsiveness and helpful onboarding. Support staff like Xavier and Joseph are frequently praised for resolving issues swiftly, contributing to high customer satisfaction.
ASTERIO’s support data is unavailable, and its overall rating is 0/5, indicating little to no current user engagement or feedback. Based on available information, eviivo’s customer support is the clear leader.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Google Hotel Ads, as well as handy tools like PriceLabs and TripAdvisor. Its wide network of integrations helps ensure your property stays visible and up-to-date across multiple channels.
ASTERIO, with only 13 verified partners, offers fewer options and lacks recent integration updates. Its limited partner list suggests less flexibility for multi-channel distribution.
For seamless connectivity that expands your reach, eviivo Suite™ has the proven edge.
eviivo Suite™’s recent reviews, totaling 20 in the last six months, reflect a 95% likelihood to recommend and a 4.42/5 customer support rating. Hoteliers across diverse segments, from B&Bs to vacation rentals, consistently praise its user-friendliness and operational support.
No recent reviews are available for ASTERIO, and its overall rating is 0/5, indicating no current user endorsement. The data clearly favors eviivo as the more trusted and well-regarded platform today.
ASTERIO does not provide pricing information publicly, and its lack of recent reviews suggests it may not be actively marketed or supported.
eviivo Suite™ charges a base fee of $700, with no implementation fee or monthly per-room charges, but detailed tiered pricing may vary based on your property size and needs. Its transparent pricing and active sales support make it easier to budget and plan.
If clear pricing is critical, eviivo offers more certainty.
Not ideal if:
Given the lack of recent reviews, ASTERIO may suit niche operations but isn’t recommended for most hotels today.
Not ideal if:
eviivo Suite™ is well-suited for most modern hospitality operations focused on efficiency and growth.
ASTERIO aims to be an all-in-one management solution for diversified hotel activities, but its lack of recent user reviews and support data makes it hard to assess its current performance. Its specialized features could benefit large resorts with multiple service offerings, provided it is actively supported.
eviivo Suite™ is the most reviewed and trusted platform, with over 191 recent reviews, high customer support ratings, and a broad integration network. It is ideal for small and medium hotels, B&Bs, and vacation rentals looking for a reliable, easy-to-use system that drives operational improvements.
If your hotel values proven reliability and a thriving user base, eviivo Suite™ is the clear choice. Choose ASTERIO only if you have highly specific, large-scale multi-activity needs and can verify current support and functionality.
In conclusion, for most hoteliers today, eviivo Suite™ offers a safer, more tested solution backed by active users and ongoing support. ASTERIO’s future viability remains uncertain without recent feedback or reviews, making it a risky choice unless your hotel has very unique requirements.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $700/mo |
根据 HTR 的产品数据库,ASTERIO (by Septeo Hospitality) 和 eviivo Suite™ PMS 共享 41 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 任务管理 | ||
| 在线 24/7 支持 | ||
| 基于规则的房间分配 | ||
| 大堂售货亭 | ||
| 家政移动应用程序 | ||
| 水疗和健康模块 | ||
| 移动应用 | ||
| 综合 CRS | ||
| 访客应用 |
显示主要差异。这两款产品之间还有 1 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。ASTERIO (by Septeo Hospitality) 和 eviivo Suite™ PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。ASTERIO (by Septeo Hospitality) 提供 13 个经验证的集成合作伙伴,而 eviivo Suite™ PMS 提供 32 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ASTERIO (by Septeo Hospitality):否。eviivo Suite™ PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Septeo Hospitality 的 HT Score 为 0,eviivo 的为 87。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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