The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 215 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Avon Data Systems 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Lobby Kiosk.
eviivo 表现出色 在 响应式客户支持 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Ancillary revenue tracking and Mobile App.
基于 HTR 上 215 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $1,000/mo | From $700/mo |
| 经验证的评价 | 7 | 208 |
在分析了 215 条经验证的评价后,Avon Data Systems 用户最看重其 ,而 eviivo 用户则强调 响应式客户支持, 入职专业知识, 技术效率。点击任意主题查看评价者的反馈。
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入职专业知识
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技术效率
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预订和预约效率
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改进建议
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定制和功能开发
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #50 2 条评价 | #15 54 条评价 |
| 中型(25-74 间客房) ▾ | #51 3 条评价 | #23 23 条评价 |
| 大型(75-199 间客房) ▾ | — | #20 8 条评价 |
| 超大型(200+ 间客房) | — | #18 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #55 2 条评价 | #19 41 条评价 |
| 豪华酒店 ▾ | #40 5 条评价 | #16 38 条评价 |
| 品牌/连锁酒店 ▾ | #51 2 条评价 | #19 21 条评价 |
| 长住酒店 ▾ | — | #10 18 条评价 |
按区域
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| 北美 ▾ | #58 1 条评价 | #15 39 条评价 |
| 欧洲 ▾ | #31 6 条评价 | #6 142 条评价 |
| 亚太 | — | #33 2 条评价 |
| 中东 | — | #29 1 条评价 |
Choosing the right property management system (PMS) hinges on your hotel’s specific needs, operational complexity, and future growth plans. Both Avon Data’s Rezcontrol PMS and eviivo Suite™ aim to streamline hotel operations, but they diverge significantly in customer feedback, feature sets, and market presence. While Rezcontrol is highly rated for ease of use and customer support, eviivo’s extensive integrations and broader hotel segment reach make it the more proven choice for many hoteliers. Are you ready to see which one aligns better with your hotel’s goals?
Rezcontrol by Avon Data offers a cloud-based, all-in-one PMS tailored for hotels looking for control, simplicity, and personalized service. It focuses on core hotel management functions, with features like integrated payment solutions, tasks, bookings, and event management, alongside a straightforward user interface praised by existing customers. Conversely, eviivo Suite™ targets a broader range of accommodation providers, including B&Bs, vacation rentals, and small hotels, emphasizing online distribution, guest communication, and automation.
Rezcontrol excels in user-friendliness and customer support, with a perfect 5/5 ease of use rating from its few reviews, and a 97% likelihood of recommendation. eviivo, with nearly 200 reviews, scores a 4.43/5 for ease of use and a 95% recommendation rate, showing robust user satisfaction despite its more complex feature set. While Rezcontrol’s reviews are all recent and highly positive, eviivo’s reviews span years and reflect a broad user base, with some negative feedback on customer service, especially regarding its early onboarding.
In essence, Rezcontrol is ideal if you prioritize straightforward, personalized support and a simple, reliable PMS. eviivo is better suited for properties that need extensive integrations and multi-channel distribution, especially if you operate multiple properties or vacation rentals. Which challenges are you seeking to solve first?
If your hotel is a boutique property, limited service, or a luxury operation that values clarity, fast onboarding, and exceptional UK-based support, Rezcontrol is the better fit. Its high customer satisfaction, with 97% likely to recommend, and direct positive reviews about support and ease of use, make it attractive for hotels prioritizing control and simplicity.
If, however, your hotel operates multiple properties, relies heavily on online travel agencies, or needs extensive guest communication tools, eviivo offers a richer feature set with 15 unique functionalities, including AI-powered messaging, multi-currency, and integrations with major OTAs. Its broad international presence and large user base of independent hotels and vacation rentals also suggest greater scalability and distribution reach.
For small, independent hotels looking for a straightforward management solution, Rezcontrol’s clear pricing and dedicated UK support are compelling. Larger or multi-property operators, especially those seeking automation and channel management, should lean toward eviivo.
In summary, choose Rezcontrol if your focus is simplicity and dedicated customer support; opt for eviivo if you need a versatile platform for multi-property distribution and automation.
Rezcontrol’s UI has a perfect 5/5 rating from its few reviews, emphasizing its intuitive design, straightforward onboarding, and flawless setup. Customers appreciate how quickly they adapt, with some mentioning it saves up to 20 minutes per guest, and praise the UK-based support for being accessible and knowledgeable.
eviivo, with a 4.43/5 ease of use score based on 191 reviews, is generally user-friendly but has some criticisms about interface complexity and mobile app functionality. Reviewers highlight that it can be convoluted when managing multiple accommodations, though its mobile app allows on-the-go management, which many find valuable.
Edge: Rezcontrol.
Rezcontrol offers 3 features exclusive to its platform: integrated ID & passport scanning, lobby kiosk, and rules-based room assignments. Its core functionalities include booking management, rates, and tasks, all within a straightforward environment.
eviivo boasts 15 unique features, including ancillary revenue tracking, custom rates, a guest app, integrated CRS, guest messaging, and a mobile app, among others. Its extensive integrations with major OTAs, AI-powered guest messaging, and multi-currency support make it more adaptable for complex, multi-channel operations.
Edge: eviivo, due to its broader feature set and integrations.
Rezcontrol’s customer support receives a perfect 5/5 rating, with reviews emphasizing personalized, knowledgeable UK-based assistance and flawless onboarding. Customers describe the support team as proactive and attentive, making the transition into the platform smooth.
eviivo’s support scores 4.42/5, with reviewers commending its responsiveness and the detailed guidance during onboarding. However, some negative feedback points to occasional delays and difficulty in resolving complex issues, especially in earlier years.
Edge: Rezcontrol.
Rezcontrol integrates with 12 verified partners, including key players like Net Affinity, Bookassist, and SiteMinder, but its ecosystem is narrower. It supports essential integrations for hotel operations but may require additional setup for broader connectivity.
eviivo, with 32 verified partners, offers a significantly larger ecosystem. It seamlessly connects with major OTAs such as Expedia, Booking.com, Airbnb, TripAdvisor, and Google Hotel Ads, along with specialized integrations like PriceLabs, TripConnect, and Canary Technologies.
Edge: eviivo.
Rezcontrol holds an undisputed advantage here, with a 97% likelihood of recommendation based on just 6 recent reviews. Its users consistently praise its simplicity, support, and the ability to manage all hotel functions efficiently.
eviivo’s broader user base, with 191 reviews, shows a 95% recommendation rate, but with mixed feedback. Larger operators and vacation rental managers appreciate its extensive features, while some smaller hoteliers find the interface overwhelming and support inconsistent.
Edge: Rezcontrol.
Rezcontrol’s pricing is a flat $1,000 per month, with no hidden fees, implementation costs, or trial options. Its transparent pricing and all-in-one approach suit hotels seeking predictable expenses.
eviivo costs $700 monthly, also without hidden charges or trial options, but its broader feature set and integrations can lead to additional costs for add-ons or premium services. Both platforms are subscription-based, with no mention of setup fees.
In terms of value, Rezcontrol’s straightforward, fixed fee aligns with its simplicity, while eviivo’s slightly lower base price offers more features for the price but may require extra investments for full utilization.
Not ideal if you require extensive integrations, multi-channel distribution, or automation features.
Not ideal if your property is a luxury boutique or requires a highly simplified, personal PMS experience with dedicated UK support.
Rezcontrol by Avon Data excels in simplicity, support, and a dedicated UK user base, making it ideal for boutique and limited-service hotels seeking a reliable PMS with straightforward functionality. Its recent reviews reinforce its reputation for excellent customer service and ease of onboarding, with a perfect recommendation rate.
eviivo, with its extensive feature set, broad integrations, and large global presence, suits multi-property operators, vacation rentals, and hotels aiming to maximize distribution and guest engagement. Despite some mixed reviews, eviivo’s proven adaptability and automation tools make it a compelling choice for growth-minded hoteliers.
If your hotel emphasizes ease and support, Rezcontrol is the safer choice. For those looking for a versatile, scalable platform with a strong online presence and channel management, eviivo is the better fit.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $1,000/mo | From $700/mo |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
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用户管理
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| 访客通信(短信) | ||
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| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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| EPoS | ||
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温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Rezcontrol PMS (by Avon Data) 和 eviivo Suite™ PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Rezcontrol PMS (by Avon Data) 提供 12 个经验证的集成合作伙伴,而 eviivo Suite™ PMS 提供 32 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Rezcontrol PMS (by Avon Data) 在易用性方面领先,评分为 5.0/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Rezcontrol PMS (by Avon Data):否。eviivo Suite™ PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Avon Data Systems 的 HT Score 为 0,eviivo 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案