The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 34 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Backpacker Panda Holidays 表现出色 .
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 34 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,200/mo |
| 经验证的评价 | 0 | 34 |
在分析了 34 条经验证的评价后,Backpacker Panda Holidays 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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报告和分析
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系统速度
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Backpacker Panda Holidays |
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| 小型(10-24 间客房) | — | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 13 条评价 |
| 超大型(200+ 间客房) | — | #22 2 条评价 |
按物业类型
| 细分市场 | Backpacker Panda Holidays |
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| 精品酒店 ▾ | — | #33 17 条评价 |
| 豪华酒店 ▾ | — | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #22 19 条评价 |
| 长住酒店 | — | #45 2 条评价 |
按区域
| 细分市场 | Backpacker Panda Holidays |
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| 北美 | — | #33 4 条评价 |
| 欧洲 ▾ | — | #30 8 条评价 |
| 亚太 ▾ | — | #14 5 条评价 |
| 中东 ▾ | — | #5 14 条评价 |
Choosing between Backpacker Panda Holidays and Shiji Group as your property management system hinges on your hotel’s size, complexity, and operational needs. Backpacker Panda Holidays promises simplicity and automation, but its lack of reviews and features makes it unsuitable for larger or more sophisticated properties. Shiji Group, with its extensive features, large user base, and recent positive reviews, stands out as the clear choice for most hoteliers seeking reliable, scalable PMS software. Are you ready to evaluate which system aligns best with your hotel?
Both products aim to streamline hotel operations, but their scope and maturity differ significantly. Backpacker Panda Holidays appears to be a minimal or unverified offering with no reviews, features, or regional presence, which raises questions about its viability. Conversely, Shiji Group has a proven track record with 32 reviews in the past six months, a high NPS score of 8.94, and a comprehensive feature set that supports hotels across multiple regions. Given the absence of recent reviews and features for Backpacker Panda, does it truly meet your hotel’s operational demands?
If your hotel requires a proven, feature-rich PMS with extensive integrations and support, go with Shiji Group. It caters well to mid-sized and large properties, offering features like guest profiles, online check-in/out, group booking, and detailed reporting, all supported by nearly 33 verified partners. If your hotel is small, highly automated, and prioritizes a straightforward, no-frills solution, you might consider Backpacker Panda, but the lack of reviews and data suggests it isn’t yet reliable or scalable for most hotels. Which profile best fits your property’s needs?
Shiji Group’s user-friendly interface and comprehensive training materials have earned it a high ease-of-use rating of 4.63/5, with reviews highlighting its intuitive design and quick onboarding. Reviewers consistently praise its straightforward navigation and helpful support team, making staff adoption smooth. Backpacker Panda Holidays, with a 0/5 rating and no reviews, offers no information on usability, leaving doubt about its user experience. Edge: Shiji Group.
Shiji Group offers an impressive 98 features, including guest profiles, multi-lingual capabilities, online check-in/out, task management, multi-currency support, integrated CRS, automation tools, and more. In contrast, Backpacker Panda Holidays appears to lack documented features altogether, which questions its ability to serve busy hotels effectively. When it comes to feature depth and breadth, Shiji’s offerings are unmatched. Edge: Shiji Group.
Shiji Group’s support team is consistently rated highly at 4.53/5, with reviews emphasizing its responsiveness and effectiveness in resolving issues. The comprehensive training materials and smooth implementation process further support positive experiences. Backpacker Panda Holidays has no reviews or supporting data, making it impossible to assess support quality. Given the critical role of support in hotel operations, Shiji’s support edge is clear. Edge: Shiji Group.
Shiji Group boasts 64 verified partners, including prominent integrations like SiteMinder, Amadeus, Duetto, and Oaky, covering CRS, revenue management, payment, and marketing systems. Backpacker Panda Holidays has zero verified integrations, limiting its potential for seamless operation within complex hotel ecosystems. If integrations are vital to your hotel’s efficiency, Shiji’s extensive partner network is a decisive advantage. Edge: Shiji Group.
Shiji Group’s recent reviews and high NPS score of 8.94 indicate a high level of customer satisfaction, especially among larger hotels and chains. Hotel segments like luxury hotels and branded properties rate Shiji more favorably, with many reviews praising its ease of use, support, and feature set. Backpacker Panda Holidays, with no reviews and a 0% likelihood to recommend, cannot be rated positively. For reliable, satisfied users, Shiji is the clear winner. Edge: Shiji Group.
Backpacker Panda Holidays does not publicly disclose pricing, suggesting it may be a placeholder or unverified product. Shiji Group charges $1,200 per month, with no free tier or trial, reflecting its enterprise-grade positioning. Given the substantial features and support, Shiji’s pricing aligns with its market segment and value. If budget is a concern, note that Backpacker Panda’s cost remains unclear, but its lack of reviews suggests limited market traction.
Note: Backpacker Panda Holidays appears to be an unverified or minimal solution lacking robust data, making it unsuitable for most mid-sized or large hotels.
Note: Shiji’s extensive features, support, and global presence make it suited for hotels seeking comprehensive management tools and operational consistency.
Shiji Group offers a mature, feature-heavy property management system that supports operational excellence across a wide range of hotel types. Its recent reviews, high satisfaction scores, and extensive integrations position it as the ideal choice for hotels aiming to scale, improve guest experiences, and streamline operations.
Backpacker Panda Holidays, with no recent reviews, minimal visible features, and no regional presence, cannot match the proven value of Shiji. If your hotel needs a reliable, scalable, and well-supported PMS, Shiji Group is the clear recommendation.
Choose Backpacker Panda if you are exploring minimal solutions without critical operational needs, but be aware of the significant limitations and lack of evidence supporting its effectiveness. For most hoteliers, especially those seeking growth and efficiency, Shiji Group will deliver the results you require.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Backpacker Panda Holidays |
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| Starting Price | — | From $1,200/mo |
根据 HTR 的产品数据库,Backpacker Panda Holidays 和 Shiji Daylight PMS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Backpacker Panda Holidays |
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| 任务管理 | ||
| 多种语言 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 网上值机 | ||
| 集中用户和角色管理 |
显示主要差异。这两款产品之间还有 86 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
独特功能
评分差异最大的方面
这取决于您的需求。Backpacker Panda Holidays 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Backpacker Panda Holidays 提供 0 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Backpacker Panda Holidays:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Backpacker Panda Holidays 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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