The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 583 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
HOTELTIME 表现出色 在 user interface and learning curve 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Guest CRM and Guest profiles.
Shiji Group 表现出色 在 易于使用 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 583 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $600/mo | From $1,200/mo |
| 经验证的评价 | 549 | 34 |
在分析了 583 条经验证的评价后,HOTELTIME 用户最看重其 user interface and learning curve, 技术支援, reporting and analytics,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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Reporting and Analytics
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执行
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Customization Options
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报告和分析
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Automation Features
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #5 219 条评价 | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | #3 238 条评价 | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | #2 46 条评价 | #11 13 条评价 |
| 超大型(200+ 间客房) ▾ | #8 7 条评价 | #22 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #5 239 条评价 | #33 17 条评价 |
| 豪华酒店 ▾ | #3 241 条评价 | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | #4 143 条评价 | #22 19 条评价 |
| 长住酒店 ▾ | #4 49 条评价 | #45 2 条评价 |
按区域
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| 北美 | #52 4 条评价 | #33 4 条评价 |
| 欧洲 ▾ | #2 384 条评价 | #30 8 条评价 |
| 亚太 ▾ | #5 111 条评价 | #14 5 条评价 |
| 中东 ▾ | #1 21 条评价 | #5 14 条评价 |
Choosing between HotelTime PMS by HOTELTIME and Shiji Daylight PMS by Shiji Group involves evaluating how each platform resolves your hotel’s operational needs. Both systems aim to streamline property management but differ significantly in user experience, features, and scalability. HotelTime boasts a stronger market presence, more recent reviews, and higher overall ratings, making it a clear leader for hoteliers seeking a reliable, feature-rich PMS. But does one fit your specific property profile better? Let's find out.
HotelTime PMS and Shiji Daylight PMS are both cloud-based solutions designed to simplify hotel operations, but they serve different hotel types and sizes. HotelTime offers a more mature platform with a broader global footprint, especially favored by resorts and city hotels, while Shiji’s Daylight PMS emphasizes flexibility and scalability for diverse hotel groups, including independent boutique hotels and large chains. Which platform aligns with your hotel’s size, location, and operational complexity?
HotelTime’s strengths include extensive integrations, a robust suite of modules, and a proven track record supported by over 430 reviews, most recent in the last 6 months. Conversely, Shiji’s Daylight PMS has fewer reviews—only 32, with no recent feedback—making its data less current and less reliable for decision-making. Do you prioritize a tried-and-true solution with recent user validation? If so, HotelTime stands out.
If your hotel needs an all-in-one, feature-rich platform with a strong track record, go with HotelTime. It’s ideal for properties of all sizes, especially those in Europe, the Middle East, or Asia Pacific, looking for extensive integrations, advanced reporting, and customer support backed by 91% likelihood to recommend.
If you operate a hotel group requiring a flexible, scalable system that centralizes guest data and supports automation, Shiji’s Daylight PMS could be suitable. However, its limited number of recent reviews and lower overall ratings suggest it’s less established, making HotelTime the safer choice for most hoteliers seeking reliability and proven performance.
HotelTime scores slightly higher in ease of use at 4.66/5, with recent reviews praising its intuitive interface and quick onboarding. Users report that once familiar, staff find it straightforward and appreciate the helpful training resources, though some mention initial complexity.
Shiji’s Daylight PMS also scores 4.63/5, with users describing it as user-friendly and easy to learn, supported by comprehensive training materials. However, limited recent feedback and the absence of detailed user experience data make HotelTime’s more extensive review base an advantage.
Edge: HotelTime PMS.
HotelTime offers 51 features, including unique modules like Guest CRM, Spa & Wellness, and Revenue Management, unavailable in Shiji. Its integration with booking engines and channel managers enhances operational flexibility, catering well to resorts and large properties.
Shiji’s Daylight PMS has 55 features, emphasizing automation, guest personalization, and multi-property management, but many are similar to HotelTime’s offerings. Its strengths lie in advanced integrations like digital registration, automated reminders, and multi-lingual support, yet it lacks some specialized modules found in HotelTime.
Edge: HotelTime PMS.
HotelTime’s support scores 4.73/5, with reviews highlighting prompt, knowledgeable assistance and excellent onboarding processes. Users frequently mention the support team’s responsiveness and their role in smooth implementations.
Shiji’s support scores 4.53/5, with positive feedback emphasizing helpfulness and professionalism. However, fewer recent reviews and less detailed feedback make HotelTime’s support reputation more compelling.
Edge: HotelTime PMS.
HotelTime integrates with 58 verified partners, including major players like SiteMinder, Revinate, and OTAs, with 20 shared partners. Its broad integration network simplifies connecting third-party solutions, crucial for complex hotel operations.
Shiji Group connects with 64 verified partners, featuring a wide array of integrations like Goki, Hapi, and Onyx CenterSource, but some users report intermittent issues. While slightly ahead in partner count, HotelTime’s proven stability and recent reviews make it a safer choice.
Edge: HotelTime PMS.
HotelTime enjoys a 4.83/5 overall rating based on 433 reviews, with a recent 27 reviews in the last 6 months. Its property segments—resorts, boutique hotels, city center—rate it highly, averaging 4.82/5, and it has a 93% likelihood to recommend.
Shiji Group’s ratings are significantly lower, with a 0/5 overall score from 32 reviews and no recent data, indicating less confidence among users. Given the recent positive feedback, HotelTime clearly emerges as the preferred choice.
Edge: HotelTime PMS.
HotelTime charges a flat $600 monthly fee without implementation or trial costs, making its pricing transparent and predictable. Shiji’s pricing starts at $1,200 monthly, reflecting its broader feature set but also representing a higher investment.
While HotelTime offers more recent reviews and a lower price point, your decision should weigh the value of features and support against budget constraints.
Not ideal if your hotel is a small or boutique property with minimal tech needs or if you operate in regions where HotelTime's support or integrations are limited.
Not ideal if your hotel values extensive, proven integrations or prefers a platform with a longer track record and more recent user feedback.
HotelTime PMS is a mature, highly-rated platform with a comprehensive feature set tailored for a broad range of hotel types. Its extensive integrations, high customer satisfaction, and recent positive reviews make it a reliable choice for hotels seeking a proven, scalable solution.
Shiji’s Daylight PMS offers a modern, scalable alternative with a focus on automation and guest personalization, but its lower review count and lack of recent feedback suggest it’s less tested in today’s market. For most hotels, HotelTime’s established reputation and support infrastructure provide the confidence needed to make a safe investment.
In conclusion, if your hotel prioritizes reliability, extensive features, and recent user validation, HotelTime PMS is the recommended option. If you operate a boutique or expanding group looking for flexibility and modern automation, Shiji might be worth exploring further—though with caution given its limited recent data.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $600/mo | From $1,200/mo |
根据 HTR 的产品数据库,HotelTime PMS 和 Shiji Daylight PMS 共享 43 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 任务管理 | ||
| 多种语言 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 客户关系管理 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 收益管理模块 | ||
| 水疗和健康模块 | ||
| 移动应用 | ||
| 网上值机 | ||
| 集中用户和角色管理 |
显示主要差异。这两款产品之间还有 51 项功能存在差异。
我们分析了 12 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
虽然支持团队的响应速度和乐于助人的态度值得赞赏,但一些评论指出,延长技术支持时间将进一步提升用户体验,确保随时都能获得帮助,特别是对于国际用户而言。
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
酒店从业者提出异议的方面
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
排名更高的方面
独特功能
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。HotelTime PMS 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。HotelTime PMS 提供 58 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。HotelTime PMS 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HotelTime PMS:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。HOTELTIME 的 HT Score 为 91,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问