项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 333 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Booking Expert 表现出色 .
Exely 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的住宿设施 (0.0/5) ,拥有独特功能如 Mobile optimized/responsive and Post-stay emails.
基于 HTR 上 333 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 联系销售 | 起价 $200/月 |
| 经验证的评价 | 0 | 333 |
在分析了 333 条经验证的评价后,Booking Expert 用户最看重其 ,而 Exely 用户则强调 支持团队的响应速度与合作关系, 预订引擎的易用性和宾客体验, 直接预订与收入增长。点击任意主题查看评价者的反馈。
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支持团队的响应速度与合作关系
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预订引擎的易用性和宾客体验
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直接预订与收入增长
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价格、库存和促销管理
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报告与分析深度
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定制和品牌灵活性
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支付、发票和取消流程问题
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各产品在不同酒店规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #15 34 条评价 |
| 中型(25-74 间客房) ▾ | — | #11 64 条评价 |
| 大型(75-199 间客房) ▾ | — | #22 5 条评价 |
| 超大型(200+ 间客房) ▾ | — | #8 6 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | — | #15 35 条评价 |
| 豪华酒店 ▾ | — | #15 28 条评价 |
| 品牌/连锁酒店 ▾ | — | #16 17 条评价 |
| 长住酒店 ▾ | — | #16 9 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #24 2 条评价 |
| 欧洲 ▾ | — | #25 11 条评价 |
| 亚太 ▾ | — | #4 79 条评价 |
| 中东 ▾ | — | #2 17 条评价 |
Choosing the right booking engine is critical for your hotel's revenue and guest experience. BeGain by Booking Expert and Exely Booking Engine both aim to streamline reservations and increase direct bookings, but they diverge significantly in user feedback, features, and market presence. Your decision hinges on which product aligns best with your hotel’s size, location, and operational priorities.
BeGain, developed by Booking Expert, is an older platform with a focus on revenue management and availability control, but it suffers from zero recent reviews and a lack of user feedback. Exely, on the other hand, boasts a strong recent review base and high brand confidence, making it the more tangible choice for hoteliers seeking proven results.
BeGain and Exely serve the core purpose of managing bookings and increasing direct reservations, yet their market validation differs sharply. BeGain’s ratings are nonexistent, with a 0/5 overall score and no recent reviews, raising questions about ongoing support and feature updates. Exely’s platform, rated 92.67/100 with 144 reviews, features a high NPS score of 9.73/5, indicating robust customer satisfaction.
The contrast in review volume and recency underscores which product has current credibility. BeGain’s lack of recent feedback makes it difficult to assess whether it can meet modern hotel needs, whereas Exely’s recent positive reviews and high support ratings suggest it’s actively maintained and trusted by hoteliers today.
Are you comfortable choosing a platform with no recent validation, or do you prefer a solution that hoteliers actively recommend?
If your hotel relies heavily on direct online bookings, especially in competitive markets, Exely’s extensive feature set and recent positive reviews make it the clear choice. Its multi-lingual, multi-currency, and mobile-optimized capabilities cater well to international and tech-savvy guests, making it ideal for boutique hotels, city center properties, or resorts.
BeGain might appeal if your hotel prioritizes revenue management and has existing infrastructure for integration, but with no recent reviews or proven engagement, it’s a risky choice. For independent hotels or chains seeking a reliable, tested platform with demonstrable support, Exely offers a safer, more scalable path.
If you need a flexible, feature-rich booking engine with proven hotel support, go with Exely. If your focus is on legacy systems and niche revenue management, consider BeGain—but proceed cautiously.
Ease of use is a critical factor, especially if your team needs to onboard quickly and adopt new tools without disruption. BeGain shows no available ratings or review comments, suggesting a lack of recent user feedback on usability. Its absence indicates it may not be actively supported or designed with current hotel workflows in mind.
Exely, however, scores an impressive 4.91 out of 5 in ease of use, with recent reviews praising its intuitive dashboard and management features. Customers highlight its straightforward navigation, quick onboarding, and proactive support, making it accessible even for teams with limited technical experience.
Edge: Exely.
BeGain’s feature set appears minimal or unspecified, with no unique features listed in the available data. It’s primarily marketed as a revenue management tool rather than a full booking engine, which limits its scope for direct booking functionalities.
Exely, meanwhile, offers 29 distinct features, including mobile responsiveness, multi-lingual support, multi-currency handling, booking abandonment recapture, and automated email campaigns. These capabilities directly contribute to higher conversion rates and guest engagement, giving you more control over your online presence and revenue streams.
Edge: Exely.
Support quality and responsiveness are essential for smooth operations. BeGain provides no recent reviews or support metrics, making it impossible to gauge its current customer service level. The absence of feedback suggests it may have limited or outdated support channels.
Exely’s reviews, however, consistently praise its customer support, with a 4.96/5 rating and a recent NPS of 9.73/5. Recent comments highlight fast responses and attentive service, which are vital for resolving issues swiftly and minimizing downtime.
Edge: Exely.
Integration capacity determines how well your booking engine fits into your existing tech stack. BeGain connects with 13 verified partners, including prominent names like Oracle Hospitality, Mews, and Bookassist. Its integrations appear comprehensive, especially with channel managers and PMS systems.
Exely offers 8 verified partners, including well-known systems like Booking.com and IDeaS. However, it supports a broader suite of hotel-specific functions through its 29 features, compensating for fewer integrations with richer on-platform capabilities.
Edge: BeGain (based on total verified partners).
Since BeGain has no recent reviews, it cannot be rated by current users. Exely, with 144 reviews and recent feedback, maintains a high rating and a net promoter score of 9.73/5, indicating strong user satisfaction.
Exely’s customers, across various hotel segments, commend its ease of use, support, and feature depth. In contrast, BeGain’s lack of recent reviews suggests it isn’t actively favored or used by hoteliers today.
Edge: Exely.
Pricing transparency indicates Exely charges a fixed $200 monthly fee, with no mention of setup or hidden costs. BeGain’s pricing structure is not disclosed, and its website offers no trial or clear fee details, implying it may be a bespoke or outdated system.
The transparent, straightforward pricing of Exely helps you budget and compare ROI more easily, whereas uncertainty around BeGain’s costs complicates your decision.
Edge: Exely.
Not ideal if:
Given its limited recent validation, BeGain is best suited for hotels with existing systems and niche revenue management needs rather than those seeking a modern booking experience.
Not ideal if:
Exely’s features and recent positive reviews make it suitable for modern, digitally oriented hotels focused on growth.
The core difference between BeGain and Exely lies in validation and feature maturity. BeGain, lacking recent reviews and user feedback, seems outdated and less supported, despite its focus on revenue management.
Exely, with high recent ratings, broad feature support, and proven customer satisfaction, stands out as the more dependable choice for today’s hoteliers. If you need a feature-rich, easy-to-use booking engine with strong support, Exely is the clear winner.
Choose Exely if your hotel values recent validation, extensive features, and a high level of customer support. Consider BeGain only if you have existing systems, niche revenue needs, and are prepared for a less tested platform.
In summary: For most hotels seeking a modern, well-supported booking engine, Exely outperforms BeGain across nearly every metric.
预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | — | 起价 $200/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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商品和包装
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| 房间替换 | ||
| 多房间和多费率计划预订 | ||
| 固定费率、浮动费率和折扣率 | ||
| 合并库存 | ||
| 特别优惠和折扣 | ||
| 可定制的附加组件 | ||
| 膳食计划 | ||
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追加销售和交叉销售
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| 多房间和多费率计划预订 | ||
| 房间替换 | ||
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| 预订放弃重新获得 | ||
| 可定制的附加组件 | ||
| 特别优惠和折扣 | ||
| 膳食计划 | ||
| 替代住宿建议(没有空房时) | ||
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转换
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| 移动优化/响应式 | ||
| 特别优惠和折扣 | ||
| 紧急信息 | ||
| 预订放弃重新获得 | ||
| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 人工智能优化 | ||
| 价格对比 | ||
| 多种语言 | ||
| 转化率报告 | ||
| Facebook 转化跟踪 | ||
| 可定制的退出意图模式 | ||
| 表单自动填充 | ||
| 灵活日期 | ||
| 费率计划比较 | ||
| Google 酒店广告预订 | ||
| Tripadvisor 预订 | ||
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支付
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| 多币种 | ||
| 苹果支付 | ||
| Google Pay | ||
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| PayU | ||
| 条纹 | ||
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通知
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| 预订放弃重新获得 | ||
| 入住后电子邮件 | ||
| 入住前电子邮件 | ||
| 确认电子邮件 | ||
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团体预订
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| 婚礼和企业预订模块 | ||
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报告与分析
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| 转化率报告 | ||
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| Google Analytics 跟踪 | ||
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税务合规
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| PCI合规性 | ||
| 符合 ADA 标准 | ||
| 关税 | ||
| 多币种 | ||
| 符合 GDPR 规定 |
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
酒店经营者喜爱的方面
大量评论赞扬Exely的支持和客户成功团队,因其快速响应、实操设置帮助和以解决方案为导向的指导。酒店通常将这种关系描述为真正的合作伙伴关系,帮助他们更快上... 大量评论赞扬Exely的支持和客户成功团队,因其快速响应、实操设置帮助和以解决方案为导向的指导。酒店通常将这种关系描述为真正的合作伙伴关系,帮助他们更快上线、迅速解决问题,并更有效地使用平台。
预订引擎被反复描述为直观、快速,宾客可以以最小的摩擦完成预订。评论者表示,简洁的流程、移动端友好的表现和简便的导航改善了宾客体验,有助于提高完成的预订... 预订引擎被反复描述为直观、快速,宾客可以以最小的摩擦完成预订。评论者表示,简洁的流程、移动端友好的表现和简便的导航改善了宾客体验,有助于提高完成的预订数量。
评论者普遍认为 Exely 有助于将销售从 OTA 转移到酒店官网,提升直接预订转化率和整体收入。许多人指出,预订引擎带来更有利润的直销,降低佣金成本,并帮助酒店... 评论者普遍认为 Exely 有助于将销售从 OTA 转移到酒店官网,提升直接预订转化率和整体收入。许多人指出,预订引擎带来更有利润的直销,降低佣金成本,并帮助酒店更好地掌控客人关系。
酒店经营者提出异议的方面
许多评测者希望获得更高级的报告功能、更深入的筛选以及更可定制的仪表盘,以更好地跟踪预订、收入、渠道和转化表现。虽然基础报告很有用,但买家明显认为分析功... 许多评测者希望获得更高级的报告功能、更深入的筛选以及更可定制的仪表盘,以更好地跟踪预订、收入、渠道和转化表现。虽然基础报告很有用,但买家明显认为分析功能是 Exely 可以成为收入团队更强决策工具的一个领域。
酒店经常希望对预订小部件、网站设计、配色方案、发票、邮件和确认页面拥有更多控制权,以使体验更好地符合其品牌。这很重要,因为许多评论者希望 Exely 看起来... 酒店经常希望对预订小部件、网站设计、配色方案、发票、邮件和确认页面拥有更多控制权,以使体验更好地符合其品牌。这很重要,因为许多评论者希望 Exely 看起来不那么模板化,而是为每个酒店提供更具差异化的体验。
独特功能
评分差异最大的方面
这取决于您的需求。BeGain (by Booking Expert) 和 Exely Booking Engine 共享许多核心 Booking Engine 功能,但各有独特的能力。BeGain (by Booking Expert) 提供 13 个经验证的集成合作伙伴,而 Exely Booking Engine 提供 10 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Exely Booking Engine 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
BeGain (by Booking Expert):否。Exely Booking Engine:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Booking Expert 的 HT Score 为 0,Exely 的为 97。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐