The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 31 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Betterspace GmbH 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Mobile Checkin and Guest Messaging.
Staymyway 表现出色 .
基于 HTR 上 31 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | Contact sales |
| 经验证的评价 | 31 | 0 |
在分析了 31 条经验证的评价后,Betterspace GmbH 用户最看重其 客房内平板电脑, 定制化和灵活性, 宾客沟通,而 Staymyway 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店客人应用程序 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #4 22 条评价 | — |
| 中型(25-74 间客房) ▾ | #12 5 条评价 | — |
| 大型(75-199 间客房) | #16 2 条评价 | — |
| 超大型(200+ 间客房) | #17 1 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #13 9 条评价 | — |
| 豪华酒店 | #24 1 条评价 | — |
| 品牌/连锁酒店 ▾ | #12 7 条评价 | — |
| 长住酒店 | #21 0 条评价 | — |
按区域
| 细分市场 |
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| 北美 | #32 0 条评价 | — |
| 欧洲 ▾ | #5 31 条评价 | — |
| 亚太 | #18 0 条评价 | — |
Choosing between Better.Guest Hotel App by Betterspace GmbH and Staymyway's Mobile App hinges on your hotel’s specific needs. Both aim to improve guest engagement and streamline operations, but they differ significantly in features, market presence, and user feedback. Betterspace offers a comprehensive, well-reviewed platform with extensive functionalities, while Staymyway provides a simple, mobile key solution with limited reviews and features. Which aligns better with your hotel’s goals?
Betterspace’s Hotel App stands out as a full-service digital guest engagement platform, offering features like digital directories, energy management, in-room tablets, and guest messaging — all of which are highly reviewed and recent, with 23 reviews averaging 4.91/5. Its focus on broad functionality makes it suitable for hotels that want to automate many guest touchpoints. Conversely, Staymyway’s app centers on mobile key access and basic guest communication, with no recent reviews or detailed feedback, making it more of a straightforward access solution.
If your hotel requires a rich digital environment that reduces paper, enhances guest service, and offers extensive integrations, Betterspace is the stronger option. If your priority is quick, mobile room access without extensive digital services, Staymyway could suffice—but with no recent user feedback, its effectiveness remains uncertain.
If your hotel needs a full-featured guest app with high ratings, multiple integrations, and proven support, go with Betterspace. It’s ideal for mid-sized to large properties, especially in Europe or Asia-Pacific, seeking automation, energy management, and detailed guest interaction.
If your hotel primarily requires mobile key access and basic communication tools, and you operate in the U.S. or a market where mobile room entry is a priority, Staymyway may be appropriate. However, the lack of recent reviews and limited feature set make it less reliable for more complex needs.
Betterspace has a high ease-of-use rating at 4.78/5, with reviews praising its simple menu navigation and straightforward configuration interface. Hotel staff report that onboarding is smooth, and users appreciate the app’s customization options, despite some backend interface speed issues.
Staymyway offers minimal information about its UI/UX, and with no recent reviews, there’s no user feedback to gauge ease of use. Given the absence of detailed reviews, it’s hard to determine how intuitive or user-friendly the app is.
Edge: Better.Guest Hotel App.
Betterspace provides 11 unique features including mobile check-in, guest messaging, request management, payments, hotel directory, local recommendations, room service ordering, mobile checkout, and multilingual support. It also offers energy management and direct communication tools, which are absent in Staymyway.
Staymyway’s feature set appears limited to mobile key access, notifications, and basic communication, with no additional functionalities. Based on available data, Betterspace’s feature richness and versatility give it a clear advantage.
Edge: Better.Guest Hotel App.
Betterspace’s customer support scores 4.61/5, with reviews describing their support as competent, quick, and helpful. Users mention positive cooperation and responsive service, although some note backend performance issues.
Staymyway has no available review data or support ratings, making it impossible to evaluate the quality of its customer service. Given the transparent and positive feedback for Betterspace, it clearly leads in support quality.
Edge: Better.Guest Hotel App.
Betterspace integrates with 27 verified partners, including major hospitality systems like Oracle Hospitality, Winhotel, and TrustYou, along with many specialized solutions. Staymyway connects with just 7 verified partners, including WebRezPro and Cloudbeds, but lacks the extensive ecosystem Betterspace offers.
If seamless integration with property management systems and third-party solutions is critical, Betterspace’s broader partner network is a significant benefit. Staymyway’s limited integrations constrain its flexibility.
Edge: Better.Guest Hotel App.
Betterspace has a strong overall rating of 4.91/5 from 23 recent reviews, with a 92% likelihood to recommend. It is widely appreciated across diverse hotel segments, including city center and boutique hotels, particularly in Europe and Asia-Pacific.
Staymyway has no recent reviews or scores, making it impossible to gauge user satisfaction. The high rating and recommendation rate for Betterspace strongly suggest it’s the preferred product in the current market.
Edge: Better.Guest Hotel App.
Both products do not publish explicit pricing details, indicating they likely operate on bespoke quotes based on hotel size and needs. Betterspace requires a direct inquiry—no freemium, flat fee, or trial information is available—while Staymyway similarly offers no transparent pricing.
Your hotel should contact each vendor directly for estimates. Based on market norms, expect Betterspace’s comprehensive service to be priced accordingly, possibly higher than a basic mobile key solution from Staymyway.
Not ideal if your hotel:
Not ideal if your hotel:
Betterspace offers a complete digital guest experience platform with high user ratings, extensive features, and broad integrations, making it suitable for hotels aiming for a modern, automated environment. It excels in reducing paper, improving communication, and energy management, especially in Europe and Asia-Pacific markets.
Staymyway, meanwhile, is a straightforward mobile key solution ideal for hotels prioritizing contactless access and basic communication. However, the lack of recent reviews and a limited feature set make it less reliable for hotels seeking a full digital engagement strategy.
If your goal is to adopt a comprehensive digital guest platform with proven support, go with Better.Guest Hotel App. Its extensive feature set and high satisfaction ratings make it the clear choice.
If your primary need is mobile room access and you operate in a market where simplicity wins, Staymyway may be enough—but proceed cautiously given the absence of recent user feedback.
Ultimately, for hotels aiming for a modern, integrated, and highly-rated solution, Betterspace’s platform is the recommended choice.
酒店客人应用程序 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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根据 HTR 的产品数据库,Better.Guest Hotel App (by Betterspace) 和 Mobile App (STAYmyway) 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 付款 | ||
| 应用下载 | ||
| 手机值机 | ||
| 来宾消息 | ||
| 网络应用 | ||
| 请求管理 |
酒店从业者喜爱的方面
人们经常提到客房内平板电脑可以通过轻松访问酒店服务、客房控制和信息来提升客人体验。它们还可以通过提供直接客房服务和其他购买来增加收入。一些用户遇到了平... 人们经常提到客房内平板电脑可以通过轻松访问酒店服务、客房控制和信息来提升客人体验。它们还可以通过提供直接客房服务和其他购买来增加收入。一些用户遇到了平板电脑速度和充电连接器松动的问题。
Betterspace 为酒店经营者提供了大量定制选项,从平板电脑和应用程序的个性化品牌到数字目录中的内容排列。然而,一些用户发现后端界面很复杂,并建议进行改进,... Betterspace 为酒店经营者提供了大量定制选项,从平板电脑和应用程序的个性化品牌到数字目录中的内容排列。然而,一些用户发现后端界面很复杂,并建议进行改进,以便于定制。
Betterspace 通过聊天功能促进与客人的沟通,快速互动并回复客人的询问。此功能有助于在公寓出租等低接触环境中与客人保持联系,从而提高服务质量和客人满意度。
酒店从业者提出异议的方面
多次提到与性能相关的问题,包括后端界面加载时间缓慢以及室内平板电脑速度不够快。用户报告称这些问题影响了他们的整体体验和效率。
独特功能
评分差异最大的方面
这取决于您的需求。Better.Guest Hotel App (by Betterspace) 和 Mobile App (STAYmyway) 共享许多核心 Hotel Guest Apps 功能,但各有独特的能力。Better.Guest Hotel App (by Betterspace) 提供 27 个经验证的集成合作伙伴,而 Mobile App (STAYmyway) 提供 7 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Better.Guest Hotel App (by Betterspace) 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Better.Guest Hotel App (by Betterspace):否。Mobile App (STAYmyway):否。 两款产品目前均不提供免费版。大多数 Hotel Guest Apps 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Betterspace GmbH 的 HT Score 为 66,Staymyway 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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