The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 85 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Blastness 表现出色 在 ease of use and customer support 方面 .
DIRS21 by TourOnline AG 表现出色 .
基于 HTR 上 85 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $300/mo |
| 经验证的评价 | 85 | 0 |
在分析了 85 条经验证的评价后,Blastness 用户最看重其 渠道管理, 支持与协助, revenue management,而 DIRS21 by TourOnline AG 用户则强调 。点击任意主题查看评价者的反馈。
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渠道管理
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支持与协助
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Revenue Management
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系统集成
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #11 32 条评价 | — |
| 中型(25-74 间客房) ▾ | #7 48 条评价 | — |
| 大型(75-199 间客房) | #33 0 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #14 25 条评价 | — |
| 豪华酒店 ▾ | #9 36 条评价 | — |
| 品牌/连锁酒店 ▾ | #11 18 条评价 | — |
| 长住酒店 | #17 3 条评价 | — |
按区域
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| 北美 | #16 2 条评价 | — |
| 欧洲 ▾ | #7 83 条评价 | — |
| 亚太 | #21 0 条评价 | — |
Choosing between Blastness Channel Manager and DIRS21 Channel Manager hinges on your hotel’s specific needs and priorities. Both products aim to streamline your distribution channels, but they differ significantly in user feedback, features, and regional presence. Blastness, with its 81 recent reviews and high satisfaction scores, offers a more trusted solution for hoteliers seeking a reliable, well-supported channel management platform. DIRS21, despite its larger partner network, lacks recent reviews and overall hotel industry ratings, making it a less certain choice.
Blastness stands out as the more mature, user-rated product, reflected in its 81 reviews and a recent NPS score of 9.74/10, whereas DIRS21 has no recent reviews or ratings. While both systems synchronize prices and availability, Blastness emphasizes its ease of use, customer support, and regional presence across multiple continents, including North America and Asia Pacific. DIRS21’s strengths lie in its large partner network of 31 integrations, mainly within Europe, but the absence of recent hotel reviews makes it harder to gauge current user satisfaction.
For your hotel, Blastness is favored if you prioritize high user satisfaction, recent feedback, and a proven track record. Conversely, if you are heavily reliant on specific integrations within Europe or want a larger network of partners, DIRS21 could be appealing, yet it lacks recent validation from actual hotel users. Do you want a platform with a strong recent reputation or one with a broader, older network?
If your hotel needs a channel manager that’s easy to implement, supported by a highly-rated customer support team, and used by a diverse range of hotel types—especially in North America or Asia—Blastness is your clear choice. Its 4.84/5 ease-of-use rating and 4.88/5 support score, along with 81 recent reviews, demonstrate a reliable, user-centric experience.
On the other hand, if your hotel primarily operates within Europe and you value an extensive partner network—31 verified integrations, including Profitroom and The Hotels Network—DIRS21 might appeal. However, without recent reviews or ratings, it’s difficult to assess its current performance or satisfaction levels. For most hoteliers seeking recent, trustworthy feedback, Blastness provides a more confident fit.
Blastness scores an impressive 4.84/5 in ease of use, based on recent reviews praising its intuitive interface and straightforward management. Users mention that its onboarding process is smooth, and the platform’s design simplifies daily tasks, aiding staff adoption. In contrast, DIRS21 has no publicly available ratings or recent reviews, making it impossible to assess its usability. Given Blastness's high rating and recent positive feedback, it clearly leads on ease of use.
Edge: Blastness.
Blastness offers 15 core features, including real-time synchronization, revenue management, booking engine integration, and comprehensive analytics—all tailored to optimize online distribution. Its platform is praised for combining these features into a single, easy-to-use interface, with regular updates and improvements.
DIRS21 boasts 15 shared features but lacks unique or specialized functionalities that set it apart. It primarily focuses on real-time synchronization and centralized booking management, without additional features like revenue management or advanced analytics. Therefore, Blastness offers a broader feature set that aligns with the needs of modern hoteliers.
Edge: Blastness.
Blastness’s support ratings are notably high, with a 4.88/5 score and positive reviews highlighting quick replies, professional assistance, and ongoing support. Users appreciate the dedicated team that actively provides insights and helps optimize platform use.
DIRS21 provides no recent reviews or ratings, leaving support quality unverified. Without current customer feedback, it’s impossible to determine whether DIRS21’s support matches the responsive, high-quality service that Blastness consistently delivers.
Edge: Blastness.
DIRS21 boasts 31 verified partners, nearly double Blastness’s 15. Shared integrations include major players like Oracle Hospitality and Mews. Its larger network may appeal if your hotel relies on specific platforms only compatible with DIRS21.
Blastness’s integrations are fewer but well-chosen, covering key channels and systems relevant to many hotels. Given its recent reviews and active support, Blastness’s integrations are proven to work smoothly, even if fewer in number.
Edge: DIRS21.
Blastness’s recent reviews and high ratings (4.84/5 ease of use, 4.88/5 support) suggest it is the preferred choice among hoteliers. With 81 reviews in the last six months and a 98% likelihood to recommend, it demonstrates strong user satisfaction across different property types, especially in North America and global markets.
DIRS21 has no recent reviews or ratings from hoteliers, making it difficult to determine user satisfaction. Its lack of recent feedback indicates less confidence in its current performance compared to Blastness.
Edge: Blastness.
Blastness does not publicly disclose its pricing, but it offers a subscription-based model without implementation fees or freemium options, indicating a possibly tailored quote based on your property size and needs.
DIRS21’s price starts at $300 per month, with a 30-day trial period, but no detailed tier or feature-specific costs are available publicly. For most hoteliers, the lack of transparent pricing for Blastness might require direct inquiry, while DIRS21’s straightforward fee could appeal if budget certainty is essential.
Not ideal if you prefer a platform with a larger partner network solely within Europe or require specific integrations not yet supported by Blastness.
Not ideal if recent user feedback or support quality is critical, or if you require a platform with a proven, current hotel-centric reputation.
Core Difference:
Blastness is a highly-rated, feature-rich channel manager with recent reviews, excellent support, and broad regional presence. DIRS21 offers more integrations, primarily within Europe, but lacks recent hotel user feedback, making its actual performance uncertain.
When to choose Blastness:
When to choose DIRS21:
Final Verdict:
For most hoteliers, especially those seeking confidence from recent reviews and high satisfaction scores, Blastness is the superior choice. It offers a proven, well-supported platform that aligns with current industry needs. DIRS21 may suit properties with specific European needs but bears the risk of limited current user validation.
渠道经理 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $300/mo |
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
该目标暂无已发布的案例研究。
"Thanks to Blastness, we not only increased our direct bookings and RevPAR, but also gained the confidence to make smarter, data-driven decisions that shape the future of our resort..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Blastness渠道管理系统以其实时同步、一致的可用性和定价而著称,有效降低了超额预订的风险。用户认为它直观易用,对于跨多个渠道的精简分销管理至关重要。
虽然 Blastness 因其出色且及时的客户支持而受到赞扬,但一些用户建议延长支持时间,包括周末,以便更好地解决紧急问题。
Reviewers highlight the effectiveness of Blastness' Revenue Management System (RMS) in optimizing pricing strategies and forecasting. Its data-driven... Reviewers highlight the effectiveness of Blastness' Revenue Management System (RMS) in optimizing pricing strategies and forecasting. Its data-driven approach allows for dynamic pricing, enhancing overall profitability.
评分差异最大的方面
这取决于您的需求。Blastness Channel Manager 和 DIRS21 Channel Manager 共享许多核心 Channel Managers 功能,但各有独特的能力。Blastness Channel Manager 提供 15 个经验证的集成合作伙伴,而 DIRS21 Channel Manager 提供 31 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Blastness Channel Manager 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Blastness Channel Manager:否。DIRS21 Channel Manager:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Blastness 的 HT Score 为 78,DIRS21 by TourOnline AG 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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