The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 145 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Blastness 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Controlled Automation/Algorithm Customization and Market Insights Reporting.
Infor 表现出色 在 客户支持 方面 — 尤其适合 brand 类型的物业 (4.6/5) ,拥有独特功能如 Contact Management/CRM and Mobile App.
在分析了 145 条经验证的评价后,Blastness 用户最看重其 revenue management efficiency, 用户界面和可用性, 直接预订量增长,而 Infor 用户则强调 报告功能, 预测支持, 用户友好界面。点击任意主题查看评价者的反馈。
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Revenue Management Efficiency
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报告功能
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用户界面和可用性
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预测支持
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直接预订量增长
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用户友好界面
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系统集成
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数据分析工具
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集成和定制的局限性
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费率建议
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预测准确度
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PMS 集成
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各产品在不同物业规模、类型和区域的 收益管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #8 42 条评价 | #43 1 条评价 |
| 中型(25-74 间客房) ▾ | #8 54 条评价 | #24 11 条评价 |
| 大型(75-199 间客房) ▾ | #22 2 条评价 | #7 19 条评价 |
| 超大型(200+ 间客房) | — | #11 5 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #10 40 条评价 | #24 19 条评价 |
| 豪华酒店 ▾ | #7 48 条评价 | #18 23 条评价 |
| 品牌/连锁酒店 ▾ | #9 24 条评价 | #15 19 条评价 |
| 长住酒店 | #20 3 条评价 | #35 1 条评价 |
按区域
| 细分市场 |
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| 北美 | #21 2 条评价 | #22 2 条评价 |
| 欧洲 ▾ | #10 99 条评价 | #28 6 条评价 |
| 亚太 ▾ | #15 1 条评价 | #7 21 条评价 |
| 中东 | — | #16 1 条评价 |
Choosing between Blastness Revenue Management System (Blastness RMS) and Infor EzRMS hinges on your hotel’s specific needs and priorities. Both systems aim to optimize your revenue through data-driven pricing strategies, but they differ significantly in user experience, features, support, and integration capabilities. Blastness, with its high user ratings and recent reviews, presents a compelling option for hotels seeking simplicity and a broad feature set. Infor, while established, has fewer recent reviews and a more complex interface.
Blastness offers a more modern, accessible platform with a focus on ease of use and innovative features, whereas Infor’s system leans toward extensive customization and detailed reporting. Which qualities matter most for your team’s revenue goals and operational style?
Blastness RMS and Infor EzRMS both address the core challenge of optimizing hotel revenue via automated pricing and forecasting. Blastness aims to simplify revenue management with a highly rated, intuitive platform that integrates seamlessly with PMS and other systems, making it suitable for independent hotels and boutique properties. Infor, on the other hand, provides a more complex, modular solution that caters to large chains and hotels needing extensive customization.
Blastness’ recent reviews and high scores—97 reviews with 12 in the last six months and a 99% likelihood to recommend—make it the stronger choice for hotels valuing current user feedback. Infor’s lower review count and older feedback suggest it may not be as responsive or aligned with modern hotel needs.
Are you looking for an easy-to-use system with proven recent support, or a highly customizable platform with deep reporting capabilities? Your choice depends on your hotel’s size, complexity, and your team’s technical comfort level.
If your hotel needs a straightforward, easy-to-implement RMS that enhances direct bookings, boosts revenue, and offers a user-friendly interface, Blastness is the better fit. It excels in supporting independent, boutique, and city-center hotels with its 23 exclusive features like AI optimization, customizable dashboards, and market intelligence data.
If you require a highly customizable, enterprise-level system capable of managing large multi-property portfolios with advanced automation, detailed reporting, and integration flexibility, Infor’s solution is suitable. It’s favored by chains like Accor and hotels that need granular control over operations and extensive data analysis.
For smaller hotels or those new to revenue management, Blastness’s ease of use and recent positive reviews make it the recommended option. Larger, more complex hotel groups might still consider Infor if they prioritize customization despite its aging user feedback.
Blastness RMS scores a remarkable 4.96/5 for ease of use, with an intuitive interface, straightforward onboarding, and a high level of staff adoption. Its recent reviews emphasize that even team members without a revenue background can quickly navigate and leverage its features, with support rated at 4.92/5.
In contrast, Infor EzRMS also rates well at 4.49/5 but faces criticism for requiring specific knowledge and experiencing occasional issues with updates, which can complicate daily operations. Its interface and automated report scheduling are less modern, leading to a steeper learning curve.
Edge: Blastness.
Blastness boasts 23 exclusive features including AI optimization, customizable dashboards, market intelligence data, and booking pattern analysis—tools designed to enhance decision-making and automation. It also includes innovative functionalities like bulk adjustments, controlled automation, and event data, tailored for dynamic hotel environments.
Infor offers 15 unique features such as contact management, task management, group pricing, and multi-property management, which support operational workflows beyond revenue management. However, it lacks some advanced AI-driven pricing tools present in Blastness.
Overall, Blastness provides a broader array of features focused specifically on revenue optimization. Edge: Blastness.
Blastness’s support scores 4.92/5, with reviews highlighting efficient, fast, and knowledgeable assistance. Customers consistently praise its dedicated team and comprehensive onboarding, which fosters a smooth implementation process.
Infor’s support, rated at 4.04/5, is viewed as reliable but less responsive, with some users noting delays and difficulties in navigating the support channels. The larger scale of Infor’s operations may lead to less personalized service, especially in smaller markets.
Edge: Blastness.
Blastness integrates with 15 verified partners, including key industry players like Mews, Duetto, and Oracle Hospitality. Its integrations cover core systems like PMS, channel managers, and revenue tools, ensuring smooth data flow.
Infor, with 113 verified partners, provides extensive integration options, including a wide array of third-party systems for content, CRM, and operations management. While more versatile in terms of connectivity, its complexity can be overwhelming for smaller hotels.
Edge: Infor.
Blastness has garnered 97 reviews, with recent feedback emphasizing its user-friendliness and support, and a 99% likelihood to recommend. It’s particularly popular among boutique and independent hotels that value simplicity and recent positive experiences.
Infor’s 39 reviews are older, with an overall high rating of 4.46/5, mainly from chain hotels and larger properties. The limited recent feedback indicates less current user satisfaction.
Edge: Blastness.
Both Blastness and Infor do not publicly disclose detailed pricing, typically offering customized quotes based on property size and needs. However, Blastness’s focus on smaller properties and its no-implementation fee suggest a more accessible, transparent pricing model.
Infor’s extensive modules and integration options usually come with higher costs and complex licensing, better suited for large operators with substantial budgets.
Blastness RMS offers a modern, user-friendly platform with a strong focus on direct bookings and revenue optimization through AI and automation. Its high recent review scores and comprehensive feature set make it especially appealing for independent and boutique hotels.
Infor EzRMS provides a highly customizable, enterprise-level solution suited for large chains managing complex portfolios. Its extensive integrations and detailed reporting are strengths, but its older user feedback suggests it may not be as responsive or current as Blastness.
If your priority is ease of use, recent support, and a feature-rich platform, Blastness is the clear choice. For large, complex operations requiring extensive customization, Infor remains a strong, though less current, contender.
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
该目标暂无已发布的案例研究。
"Thanks to Blastness, we not only increased our direct bookings and RevPAR, but also gained the confidence to make smarter, data-driven decisions that shape the future of our resort..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
客户对支持团队的专业性和响应速度表示赞赏,并称赞其服务快捷高效。然而,客户也表达了对全天候支持的需求,尤其是在周末,这反映出在处理紧急情况和保障酒店持... 客户对支持团队的专业性和响应速度表示赞赏,并称赞其服务快捷高效。然而,客户也表达了对全天候支持的需求,尤其是在周末,这反映出在处理紧急情况和保障酒店持续运营方面,需要始终保持服务可用性。
Blastness is praised for its effective revenue management system, with users highlighting improved forecasting, pricing strategy optimization, and syn... Blastness is praised for its effective revenue management system, with users highlighting improved forecasting, pricing strategy optimization, and synchronization across distribution channels. Its AI solutions streamline decision-making processes, aiding in maximizing revenue through precise adjustments and comprehensive analysis.
用户体验总体良好,平台的用户友好设计和清晰的导航备受好评。然而,部分用户认为界面可以更加直观,建议简化流程并提供更多自定义选项,以进一步提升易用性。
酒店从业者提出异议的方面
部分用户指出,该系统在更广泛的集成和定制功能方面存在局限性。他们反馈,需要提供与其他系统更广泛的集成选项以及更灵活的定制功能,以满足现代酒店管理多样化... 部分用户指出,该系统在更广泛的集成和定制功能方面存在局限性。他们反馈,需要提供与其他系统更广泛的集成选项以及更灵活的定制功能,以满足现代酒店管理多样化的需求。
排名更高的方面
独特功能
酒店从业者喜爱的方面
EzRMS 的客户支持因其响应能力和效率而受到高度赞扬,特别是在快速解决技术问题方面。不过,有人建议延长支持时间,并针对特定市场设立专门的团队。
EzRMS 的报告套件因其灵活性和深度而受到称赞,可进行全面的数据比较和趋势分析。它对于回顾性和预测性业务监控都很有效,有助于更好地进行战略规划和决策。
该系统为预测提供了广泛的支持,减少了收益经理的手动输入,并提供了可操作的见解。然而,一些用户认为系统的预测有时不准确,需要进一步改进以提高可靠性。
酒店从业者提出异议的方面
EzRMS 提供详细的费率建议,用户认为这有助于优化收入。但是,一些用户报告称,费率上传的准确性和自动化程度存在困难,并且与其他系统的同步仍有改进空间,以防... EzRMS 提供详细的费率建议,用户认为这有助于优化收入。但是,一些用户报告称,费率上传的准确性和自动化程度存在困难,并且与其他系统的同步仍有改进空间,以防止出现费率差异等问题。
尽管最近算法更新后有所改善,但许多用户仍反映 EzRMS 的预测准确性存在问题。人们普遍认为,尽管该工具功能强大,但预测有时会与实际结果存在很大差异,尤其是... 尽管最近算法更新后有所改善,但许多用户仍反映 EzRMS 的预测准确性存在问题。人们普遍认为,尽管该工具功能强大,但预测有时会与实际结果存在很大差异,尤其是在 COVID-19 疫情等动态条件下。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Blastness Revenue Management System 和 Infor EzRMS 共享许多核心 Revenue Management Systems 功能,但各有独特的能力。Blastness Revenue Management System 提供 15 个经验证的集成合作伙伴,而 Infor EzRMS 提供 113 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Blastness Revenue Management System 在易用性方面领先,评分为 4.9/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Blastness Revenue Management System:否。Infor EzRMS:否。 两款产品目前均不提供免费版。大多数 Revenue Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Blastness 的 HT Score 为 85,Infor 的为 25。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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