The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 263 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Infor 表现出色 在 客户支持 方面 — 尤其适合 brand 类型的物业 (4.6/5) ,拥有独特功能如 Contact Management/CRM and Mobile App.
Revolution Plus by Franco Grasso 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Controlled Automation/Algorithm Customization.
基于 HTR 上 263 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $400/mo |
| 经验证的评价 | 40 | 223 |
在分析了 263 条经验证的评价后,Infor 用户最看重其 客户支持, 报告功能, 预测支持,而 Revolution Plus by Franco Grasso 用户则强调 动态定价和收益优化, 直观的分析和报告, 深入数据分析。点击任意主题查看评价者的反馈。
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PMS 集成
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各产品在不同物业规模、类型和区域的 收益管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #43 1 条评价 | #2 130 条评价 |
| 中型(25-74 间客房) ▾ | #24 11 条评价 | #9 54 条评价 |
| 大型(75-199 间客房) ▾ | #7 19 条评价 | #17 5 条评价 |
| 超大型(200+ 间客房) | #11 5 条评价 | — |
按物业类型
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| 精品酒店 ▾ | #24 19 条评价 | #7 70 条评价 |
| 豪华酒店 ▾ | #18 23 条评价 | #12 31 条评价 |
| 品牌/连锁酒店 ▾ | #15 19 条评价 | #10 28 条评价 |
| 长住酒店 ▾ | #35 1 条评价 | #8 21 条评价 |
按区域
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| 北美 ▾ | #22 2 条评价 | #16 7 条评价 |
| 欧洲 ▾ | #28 6 条评价 | #6 199 条评价 |
| 亚太 ▾ | #7 21 条评价 | #12 3 条评价 |
| 中东 | #16 1 条评价 | — |
Choosing between Infor EzRMS and Revolution Plus involves understanding how each system addresses your hotel’s revenue management needs. Both products aim to optimize your pricing strategies and improve key KPIs like RevPAR and occupancy, but they diverge significantly in their approach, interface, and user feedback. Your decision hinges on whether you prioritize a long-established, feature-rich platform or a newer, AI-driven system with recent reviews indicating higher satisfaction.
Infor EzRMS has been a major player since 1999, with extensive integrations, broad industry usage, and a well-established reputation. Revolution Plus, from the European revenue management pioneer Franco Grasso, touts a newer AI core, more recent positive reviews, and a pay-for-performance model. Do these differences align with your hotel’s size, complexity, and strategic goals?
Infor EzRMS is a globally recognized revenue management system that automates pricing decisions, supports detailed reporting, and integrates with over 113 partners, including major chains like Accor. Its interface is generally regarded as user-friendly, with a high rating of 4.49/5 for ease of use, and it’s well-suited for multi-property hotel groups needing extensive data analysis and automation.
Revolution Plus, however, is a newer system that has garnered a much higher recent review score of 89.93/100 and 212 reviews—significantly more recent than EzRMS’s 39 reviews. Its AI-driven approach and dedicated revenue manager support have been praised for their effectiveness in increasing revenue, with a 98% likelihood to recommend, compared to EzRMS’s 86%. Given this, Revolution Plus’s recent user feedback indicates stronger confidence among hoteliers.
While EzRMS boasts long-standing stability and a broad feature set with 16 exclusive features, Revolution Plus offers 29 unique features, including AI optimization, market intelligence, and scenario analysis. Both systems serve the same fundamental purpose, but Revolution Plus’s recent performance reviews and higher satisfaction scores suggest it’s currently more aligned with hoteliers seeking advanced, data-driven solutions.
Edge: Revolution Plus.
If your hotel operates in a competitive market requiring nimble, AI-powered rate adjustments and real-time insights, Revolution Plus is the better fit. Its ability to analyze extensive data, suggest dynamic pricing, and support personalized revenue strategies appeals to hotels focused on rapid revenue growth and operational flexibility.
Conversely, if your hotel values a more established, highly integrated system with a deep feature library, including CRM and content management, Infor EzRMS fits the bill. It’s ideal for large, complex properties or chains needing extensive reporting, multi-property management, and proven stability.
For small boutique hotels or properties new to revenue management, EzRMS’s straightforward approach might be more approachable. But for hotels looking to innovate and leverage cutting-edge AI, Revolution Plus’s recent reviews and higher ratings make it the clear choice.
Edge: Revolution Plus.
Infor EzRMS has a high ease-of-use rating of 4.49/5 and is praised for its user-friendly interface, especially among larger hotel groups accustomed to complex systems. Its onboarding process is rated 4.27/5, indicating a solid, if somewhat traditional, implementation experience.
Revolution Plus, with a slightly higher ease rating of 4.84/5 and onboarding rated 4.77/5, is considered extremely intuitive, especially given its AI-driven automation. Recent reviews highlight that most users find Revolution Plus easier to navigate, with a less steep learning curve, especially for hotels familiar with modern digital tools.
Edge: Revolution Plus.
Infor EzRMS offers 16 exclusive features including client communication portals, task management, and mobile app access—useful for operational teams needing detailed control. Its features are aimed at comprehensive revenue management, with modules for group pricing, content management, and smart spreading technology.
Revolution Plus provides 29 features, including set boundaries, manage restrictions, AI optimization, scenario analysis, and market intelligence. Its advanced capabilities support dynamic rate adjustments, business mix analysis, and multi-property dashboards, making it a more feature-rich platform for sophisticated revenue strategies.
The larger feature set and AI-powered functionalities tip the scale toward Revolution Plus, especially for hotels seeking deep analytical tools and automation.
Edge: Revolution Plus.
Infor EzRMS’s support receives a rating of 4.04/5, with reviewers mentioning quick responsiveness and helpful technical support, but some note that support could be more dedicated for global markets. The system’s widespread use supports a large support infrastructure, though some users report occasional delays.
Revolution Plus excels with a 4.92/5 support rating, with recent reviews praising Franco Grasso’s team for rapid, attentive service. Users appreciate the personalized support, especially in onboarding and troubleshooting, which significantly enhances their confidence in the system.
Given the recent reviews and high support ratings, Revolution Plus currently has the edge in customer support.
Edge: Revolution Plus.
Revolution Plus boasts a recent review rating of 89.93/100 with 212 reviews, all from the last six months—indicating high confidence in current user experiences. Its likelihood to recommend stands at 98%, with many praising its ability to generate actionable insights and increase revenue.
Infor EzRMS has a rating of 4.46/5 based on only 39 reviews, with some users citing the need for improvements in forecast accuracy and reporting automation. Its older review base indicates a less current perception of the system’s capabilities.
In the current landscape, the robust recent feedback favors Revolution Plus, especially among diverse hotel segments.
Edge: Revolution Plus.
Infor EzRMS does not publicly disclose pricing, but it typically involves a licensing fee plus possible implementation costs, suited for larger hotel groups with extensive needs. Its pricing may be less flexible for smaller or boutique properties.
Revolution Plus charges a fixed base fee of $400 per month, with no additional fees if no incremental revenue is generated, making its costs transparent and performance-based. The model appeals to hotels seeking predictable expenses aligned with revenue improvements.
If predictable, performance-linked pricing is important, Revolution Plus offers clarity and affordability.
Edge: Revolution Plus.
Not ideal if you are a small hotel or startup seeking quick deployment, AI-driven insights, or a high level of automation.
Not ideal if your hotel prefers a long-standing, heavily integrated system or has minimal online distribution needs.
Revolution Plus is a newer, AI-powered system with rapid user adoption, high satisfaction, and a focus on dynamic, real-time revenue management. Its recent reviews and higher ratings make it the preferred choice for hotels seeking innovation, ease of use, and proven revenue increases.
Infor EzRMS remains a strong, established platform suited for large hotel groups needing deep integration, extensive features, and stability. Its older review base and broader feature set still appeal to traditional operators with complex needs.
For hotels aiming to grow quickly with cutting-edge technology, Revolution Plus clearly leads. However, if your hotel prioritizes long-term stability and comprehensive control, EzRMS remains a solid option.
In conclusion, if recent reviews and user satisfaction are your priorities, Revolution Plus is the recommended choice for your hotel’s revenue management needs.
收益管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $400/mo |
根据 HTR 的产品数据库,Infor EzRMS 和 Revolution Plus 共享 16 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 业务组合优化 | ||
| 任务管理(任务和提醒) | ||
| 内容和文件管理 | ||
| 单独生成房间类型 | ||
| 定义周期 | ||
| 客户沟通门户 | ||
| 座位管理 | ||
| 管理异常 | ||
| 管理限制 | ||
| 联系人管理/CRM | ||
| 行程打印输出 | ||
| 设置边界 |
显示主要差异。这两款产品之间还有 33 项功能存在差异。
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Human skills, supported by their excellent Revolution Plus software, have helped us to achieve outstanding pricing, occupancy, brand reputation and, therefore, ultimately economic..."
酒店从业者喜爱的方面
EzRMS 的客户支持因其响应能力和效率而受到高度赞扬,特别是在快速解决技术问题方面。不过,有人建议延长支持时间,并针对特定市场设立专门的团队。
EzRMS 的报告套件因其灵活性和深度而受到称赞,可进行全面的数据比较和趋势分析。它对于回顾性和预测性业务监控都很有效,有助于更好地进行战略规划和决策。
该系统为预测提供了广泛的支持,减少了收益经理的手动输入,并提供了可操作的见解。然而,一些用户认为系统的预测有时不准确,需要进一步改进以提高可靠性。
酒店从业者提出异议的方面
EzRMS 提供详细的费率建议,用户认为这有助于优化收入。但是,一些用户报告称,费率上传的准确性和自动化程度存在困难,并且与其他系统的同步仍有改进空间,以防... EzRMS 提供详细的费率建议,用户认为这有助于优化收入。但是,一些用户报告称,费率上传的准确性和自动化程度存在困难,并且与其他系统的同步仍有改进空间,以防止出现费率差异等问题。
尽管最近算法更新后有所改善,但许多用户仍反映 EzRMS 的预测准确性存在问题。人们普遍认为,尽管该工具功能强大,但预测有时会与实际结果存在很大差异,尤其是... 尽管最近算法更新后有所改善,但许多用户仍反映 EzRMS 的预测准确性存在问题。人们普遍认为,尽管该工具功能强大,但预测有时会与实际结果存在很大差异,尤其是在 COVID-19 疫情等动态条件下。
排名更高的方面
独特功能
酒店从业者喜爱的方面
用户称赞 Revolution Plus 的动态定价和收益优化功能高效实用,能够根据市场情况进行实时调整。这项功能通过策略性地优化房价,帮助酒店实现收益最大化。
该产品直观的分析和报告工具为用户提供了易于理解的物业绩效概览。用户非常重视条理清晰的数据如何帮助他们快速做出决策,从而有利于整体业务战略的实施。
Revolution Plus 因其全面的数据分析功能而备受赞誉,这些功能对于有效的预测和需求建模至关重要。用户赞赏其以友好易懂的方式呈现复杂数据。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Infor EzRMS 和 Revolution Plus 共享许多核心 Revenue Management Systems 功能,但各有独特的能力。Infor EzRMS 提供 113 个经验证的集成合作伙伴,而 Revolution Plus 提供 15 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Revolution Plus 在易用性方面领先,评分为 4.8/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Infor EzRMS:否。Revolution Plus:否。 两款产品目前均不提供免费版。大多数 Revenue Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Infor 的 HT Score 为 25,Revolution Plus by Franco Grasso 的为 89。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问