The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 133 条经验证的评价后,Blastness 用户最看重其 专业协助与支持, 数据可访问性和灵活性, 无缝系统集成,而 SHR Group 用户则强调 个性化的客户成功支持, 用户友好界面, 与第三方系统集成。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
专业协助与支持
▾
|
+
个性化的客户成功支持
▾
|
|
+
数据可访问性和灵活性
▾
|
+
用户友好界面
▾
|
|
+
无缝系统集成
▾
|
+
与第三方系统集成
▾
|
|
+
收益管理工具
▾
|
+
人工智能驱动的预订引擎
▾
|
| 缺点 | |
|
−
界面直观性问题
▾
|
−
广泛的报告选项
▾
|
|
−
基于云的系统
▾
|
|
各产品在不同物业规模、类型和区域的 酒店预订软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #1 29 条评价 | #6 9 条评价 |
| 中型(25-74 间客房) ▾ | #2 42 条评价 | #4 28 条评价 |
| 大型(75-199 间客房) ▾ | #13 0 条评价 | #4 11 条评价 |
| 超大型(200+ 间客房) | — | #5 3 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #2 28 条评价 | #3 34 条评价 |
| 豪华酒店 ▾ | #2 32 条评价 | #5 25 条评价 |
| 品牌/连锁酒店 ▾ | #2 19 条评价 | #5 18 条评价 |
| 长住酒店 | #5 4 条评价 | #7 4 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #12 0 条评价 | #3 34 条评价 |
| 欧洲 ▾ | #1 76 条评价 | #4 18 条评价 |
| 亚太 | #8 0 条评价 | #7 1 条评价 |
| 中东 | — | #6 2 条评价 |
Choosing the right hotel reservations software is crucial for your property’s success, especially when both options aim to streamline your booking process and maximize revenue. Blastness CRS by Blastness and SHR Central Reservation System (CRS) by SHR Group both serve this core purpose, but they diverge significantly in features, user experience, and market presence. Your decision hinges on your property’s size, complexity, and specific needs—are you prioritizing ease of use and recent reviews or a broader integration ecosystem?
Blastness offers a full suite tailored for independent hotels wanting control over their distribution, while SHR caters to hotels seeking a highly integrated, multi-channel distribution platform with robust customer support. Which of these aligns better with your hotel’s operational scale and strategic priorities?
Both products aim to centralize hotel bookings and improve revenue, but they approach this from different angles. Blastness’s platform emphasizes ease of use, revenue management, and digital marketing, with a focus on boosting direct bookings for independent properties. SHR, on the other hand, offers a centralized control system that covers multi-channel distribution, GDS, OTA connectivity, and integration with other hotel tech systems.
Blastness’s recent review activity and higher overall rating (0/5 vs 4.77/5) indicate it’s more trusted by users and demonstrates greater recent support. Plus, Blastness’s 15 reviews in the last six months versus SHR's lack of recent reviews give it a more current snapshot of user satisfaction. Do you want a product that’s more proven and actively supported or one with a broader distribution network?
If your hotel operates as an independent property looking to maximize direct bookings and revenue without extensive third-party integrations, Blastness is the clear choice. Its focus on digital marketing, revenue management, and an intuitive booking engine suits boutique and small hotels prioritizing simplicity and control. Conversely, if your property is part of a larger portfolio or relies heavily on multi-channel distribution and integration with PMS, GDS, and OTAs, SHR provides a more comprehensive, scalable solution.
Blastness’s high user ratings (4.77/5 vs SHR’s 49.457/100) reflect better recent performance and satisfaction, especially among small or independent properties. SHR’s broader integration capabilities and multi-property management are advantageous for larger chains but come with a more complex setup.
Ease of use is a critical factor, especially for teams with limited technical resources. Blastness scores a 4.89/5 in ease of use, with reviews praising its intuitive interface and straightforward onboarding process. Users report the platform as simple for both staff and guests, with quick learning curves and responsive support.
SHR, with a score of 4.61/5, also receives high marks for usability, but some reviews indicate navigation can sometimes feel cumbersome, especially when managing complex distribution channels. SHR’s extensive features may require a longer learning period, despite support efforts.
Edge: Blastness.
Blastness boasts 3 unique features not available in SHR, including a geotargeted pricing module, support for weekly and monthly rates, and a mobile app—valuable for properties seeking flexible, localized pricing strategies and on-the-go management. SHR offers 5 exclusive features, such as guest profiles, call center functionality, multi-property management, PMS connectivity, and centralized user & role management; these cater to large-scale operations needing detailed customer insights and role-based access.
Shared features include 15 core functionalities like rate management, booking engine, and channel management. For properties prioritizing revenue-specific tools and direct control, Blastness’s features are tailored for revenue growth; for those needing extensive distribution and multi-property oversight, SHR’s feature set is more comprehensive.
Edge: SHR.
Blastness’s support scores are near perfect at 4.9/5, with reviews highlighting its responsiveness and ongoing training. Users describe Blastness support as professional, prompt, and helpful, with one noting, “The customer support team is always responsive and helpful.”
SHR also garners a high support score at 4.76/5, with reviews praising its personalized service and proactive approach. Comments like “The team at SHR has been very helpful” reflect its strong reputation, though some users wish for more extensive support hours.
Edge: Blastness.
SHR offers 81 verified partners, significantly more than Blastness’s 15, including critical integrations like Oracle Hospitality, Mews, Duetto, and IDeaS. Its extensive integration network benefits larger properties needing seamless connectivity with PMS, RMS, CRM, and other hotel tech.
Blastness centers around 15 verified partners, with notable shared integrations (Oracle, Mews, Duetto), but fewer total options. If your hotel relies on a wide range of third-party systems, SHR’s broader ecosystem provides a strategic advantage.
Edge: SHR.
Blastness’s recent reviews and 72 total reviews in the last six months (with 15 in that period) indicate stronger recent satisfaction, reflected in its 99% likelihood to recommend and 4.77/5 rating. Its clients, mainly small and independent hotels, praise its simplicity and support.
SHR, with fewer recent reviews and a lower overall rating (49/100 HTR Score), appears less favored in current user sentiment. Its users, often larger hotels and chains, appreciate its extensive features but note room for UI improvements.
Edge: Blastness.
Blastness charges a flat monthly fee of $600, with no implementation or setup fees, offering predictable budgeting for small hotels. SHR does not list specific pricing publicly, implying a customized quote based on property size and needs, which can be a barrier for smaller hotels seeking transparency.
If budget certainty is essential, Blastness’s straightforward pricing is appealing. SHR’s custom quotes may be more suitable for larger operations with complex distribution requirements.
Hotels that should consider Blastness:
Not ideal if:
Hotels that should consider SHR:
Not ideal if:
Blastness provides a focused, easy-to-use platform tailored for independent and boutique hotels aiming to boost direct bookings through intuitive tools and reliable support. Its recent reviews and high satisfaction rate make it a strong choice for properties prioritizing simplicity, revenue management, and customer service.
SHR excels for larger hotels or portfolios needing extensive distribution, multi-property management, and broad integrations. Its superior partner network and customization options make it ideal for properties with complex operational needs and the capacity to navigate a more feature-rich platform.
In summary, if your hotel values a straightforward, well-supported system with recent positive reviews, Blastness is the safer pick. If your property requires extensive distribution control, integrations, and multi-property management, SHR is better suited—though it may come with a steeper learning curve and less recent positive feedback.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
评论称赞 Blastness 提供的专业和及时的帮助,强调了持续培训和对市场变化做出快速反应的重要性。
用户喜欢可以轻松访问全面的数据,以及灵活调整价格和设置,这有利于战略规划和调整。
用户报告称,Blastness 与现有系统集成良好,从而形成一个连贯的工作流程,没有技术故障或中断,从而提高了日常运营效率。
酒店从业者提出异议的方面
虽然总体上广受好评,但一些用户指出,Blastness 界面的某些部分可以更加直观,这将增强导航和用户体验。
排名更高的方面
独特功能
酒店从业者喜爱的方面
SHR 的客户成功团队经常被称赞为杰出,提供主动和定制的支持。这种级别的服务有助于处理日常咨询和重大项目,大大简化了酒店运营的管理。
SHR 的系统(尤其是 CRS 和 CRO)经常被描述为用户友好且易于操作。这种易用性有助于提高运营效率并加快新用户的入门速度。
无缝集成第三方系统(如 PMS 和其他酒店管理工具)是 SHR 的一大优势。用户认为这对于顺畅运营和高效管理至关重要。
酒店从业者提出异议的方面
一些评论提到,SHR 系统需要提供更广泛、更方便用户使用的报告选项。这包括临时分析功能和对关键指标的更详细洞察。
一些用户表示希望获得更全面的基于云的体验,以最大限度地减少升级期间的停机时间。这将使 SHR 符合现代技术趋势并提高系统可用性。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Blastness CRS 和 SHR Central Reservation System (CRS) 共享许多核心 Hotel Reservations Software 功能,但各有独特的能力。Blastness CRS 提供 15 个经验证的集成合作伙伴,而 SHR Central Reservation System (CRS) 提供 81 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Blastness CRS 在易用性方面领先,评分为 4.9/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Blastness CRS:否。SHR Central Reservation System (CRS):否。 两款产品目前均不提供免费版。大多数 Hotel Reservations Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Blastness 的 HT Score 为 100,SHR Group 的为 49。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问