The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 123 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Blastness 表现出色 在 customer support and onboarding 方面 ,拥有独特功能如 Geotargeted pricing module.
Profitroom 表现出色 在 用户友好性和直观性 方面 ,拥有独特功能如 Guest profiles.
基于 HTR 上 123 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $600/mo | From $1,300/mo |
| 经验证的评价 | 77 | 46 |
在分析了 123 条经验证的评价后,Blastness 用户最看重其 专业协助与支持, 数据可访问性和灵活性, 无缝系统集成,而 Profitroom 用户则强调 用户友好性和直观性, crm 和个性化, 系统更新和功能开发。点击任意主题查看评价者的反馈。
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收益管理工具
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各产品在不同物业规模、类型和区域的 酒店预订软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #1 29 条评价 | #4 10 条评价 |
| 中型(25-74 间客房) ▾ | #2 42 条评价 | #3 29 条评价 |
| 大型(75-199 间客房) | #13 0 条评价 | #5 4 条评价 |
| 超大型(200+ 间客房) | — | #3 3 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #2 28 条评价 | #5 12 条评价 |
| 豪华酒店 ▾ | #2 32 条评价 | #4 20 条评价 |
| 品牌/连锁酒店 ▾ | #2 19 条评价 | #6 10 条评价 |
| 长住酒店 ▾ | #5 4 条评价 | #2 6 条评价 |
按区域
| 细分市场 |
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| 北美 | #12 0 条评价 | #8 1 条评价 |
| 欧洲 ▾ | #1 76 条评价 | #2 31 条评价 |
| 亚太 | #8 0 条评价 | #5 1 条评价 |
| 中东 | — | #7 1 条评价 |
Your hotel is evaluating two reservation systems: Blastness CRS by Blastness and Profitroom Suite by Profitroom. Both aim to streamline bookings, boost direct reservations, and enhance guest experience. While Blastness boasts a higher review count and more recent feedback, Profitroom offers a broader integration network and features tailored for hotel groups. Deciding between them hinges on your hotel’s size, complexity, and specific needs.
Is one product clearly more suitable for your property type and operational goals? Let's compare.
Both products serve the core purpose of managing reservations and increasing direct bookings, but they approach this differently. Blastness emphasizes its control over revenue management, channel distribution, and detailed analytics, making it ideal for independent hotels seeking full autonomy. Profitroom, on the other hand, positions itself as a comprehensive guest journey platform, focusing on personalization, guest loyalty, and group hotel management.
Blastness’s strengths lie in its revenue optimization tools, its easy-to-use booking engine, and its real-time channel management, which have earned it a review count more than double that of Profitroom (72 vs. 42 reviews). Recent reviews from Blastness users confirm high satisfaction, particularly praising its intuitive interface and support. Profitroom's reviews also commend their support, but with fewer recent insights, its overall confidence is slightly lower.
Are you looking for a system primarily for independent hotels or a group-focused platform? The answer will point you toward the better fit.
If your hotel operates independently and needs a central reservation system with integrated revenue management, Blastness is the clear choice. Its extensive feature set, including geotargeted pricing, and higher overall ratings (HTR Score 100, 4.89/5 ease of use, 4.9/5 support) make it ideal for hotels prioritizing direct bookings, data-driven decisions, and simplified operations.
For hotel groups aiming to enhance the guest experience through personalized marketing, cross-property promotions, and a seamless booking journey, Profitroom offers valuable tools. Its strengths include an intuitive CRM, real-time updates, and a focus on guest loyalty, although its review count and recency are lower (42 reviews, last 6 months). If your priorities are group management and marketing automation, Profitroom is worth considering.
In summary, choose Blastness for independent hotels or revenue-focused properties. Opt for Profitroom if your hotel group emphasizes guest engagement and multi-property management.
Blastness’s ease of use scores 4.89/5, with users highlighting its intuitive booking engine and straightforward channel management. Its onboarding process averages 4.94/5, and support staff are praised for responsiveness, often dealing with the same contacts to streamline assistance. Reviewers mention minor interface navigation issues but generally find it user-friendly.
Profitroom scores slightly lower at 4.69/5 for ease of use. Users appreciate its clean interface and helpful training resources, but some report difficulties with complex settings and slower support responses, especially concerning the lack of phone support.
Edge: Blastness.
Blastness offers 17 shared features plus one unique feature: geotargeted pricing, allowing local adjustments based on visitor location. It also includes advanced revenue management, digital marketing tools, and real-time channel updates. Profitroom provides 17 shared features along with three exclusive: call center functionality, guest profiles, and refund vouchers, which support group operations and guest personalization.
While Profitroom’s features cater more to marketing and guest relationship management, Blastness’s features focus on revenue optimization and distribution control. The additional features in Profitroom are valuable but less numerous.
Edge: Blastness.
Blastness’s support ratings stand at 4.9/5, with reviews emphasizing professional, prompt, and ongoing assistance. Users describe their support as proactive and well-trained, often citing immediate responses and tailored training sessions.
Profitroom’s support scores 4.55/5, with some users noting delays in response, especially when needing quick technical fixes. While generally helpful, the lower recency of reviews suggests Blastness’s support is currently more reliable.
Edge: Blastness.
Profitroom boasts 66 verified partners, more than triple Blastness’s 15. Shared integrations include major players like Oracle Hospitality and Mews. Profitroom’s wider network supports complex multi-system environments, which is advantageous for larger hotel groups.
Blastness’s 15 verified partners cover essential channels and software, sufficient for many independent hotels. Its simpler integration ecosystem may ease setup and ongoing maintenance.
Edge: Profitroom.
Blastness’s recent reviews and higher overall ratings (HTR Score 100, 4.89/5 ease, 4.9/5 support) indicate stronger user satisfaction, especially among small to medium independent hotels. Hotels in North America and Europe praise its simplicity and responsiveness.
Profitroom’s reviews, though positive, are fewer and less recent, with some users citing slow support and challenges in system setup. Its ratings are lower (94.24/100 HTR Score).
Edge: Blastness.
Blastness’s pricing starts at $600, with no mention of additional implementation fees or tiered plans, making it transparent and accessible. Profitroom’s base price is $1,300, also without implementation fees, suggesting a premium positioning.
Given the cost difference, Blastness may offer better value for smaller hotels or independents, while Profitroom’s higher price might reflect its broader feature set for larger groups.
Not ideal if your hotel is part of a large chain or requires extensive CRM and marketing automation.
Not ideal if your hotel is independent, primarily revenue-focused, or on a tight budget.
Blastness is a straightforward, highly rated solution for independent hotels seeking control and immediate revenue benefits. Its extensive recent reviews and superior support make it a reliable choice for properties valuing simplicity and responsiveness.
Profitroom offers a broader network of integrations and features tailored for hotel groups emphasizing guest loyalty and marketing. However, its lower review count and less recent feedback suggest it may not be as agile or user-friendly for smaller operations.
If your hotel centers on direct bookings, revenue management, and a smooth user experience, Blastness is the definitive pick. Choose Profitroom if you need a scalable platform for multiple properties that emphasizes guest engagement and cross-system marketing.
酒店预订软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $600/mo | From $1,300/mo |
根据 HTR 的产品数据库,Blastness CRS 和 Profitroom Suite 共享 17 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 呼叫中心功能 | ||
| 地理定位定价模块 | ||
| 客人资料 | ||
| 退款凭证 |
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
评论称赞 Blastness 提供的专业和及时的帮助,强调了持续培训和对市场变化做出快速反应的重要性。
用户喜欢可以轻松访问全面的数据,以及灵活调整价格和设置,这有利于战略规划和调整。
用户报告称,Blastness 与现有系统集成良好,从而形成一个连贯的工作流程,没有技术故障或中断,从而提高了日常运营效率。
酒店从业者提出异议的方面
虽然总体上广受好评,但一些用户指出,Blastness 界面的某些部分可以更加直观,这将增强导航和用户体验。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Profitroom 平台因其用户友好且直观的设计而受到称赞,让员工可以轻松导航和实施。入职流程和培训可确保员工熟悉其功能。
CRM 系统是一项出色的功能,它使酒店经营者能够有效地管理客人关系,根据客人的喜好定制服务。这可以提高满意度和忠诚度,但有些用户希望 CRM 具有更大的灵活性... CRM 系统是一项出色的功能,它使酒店经营者能够有效地管理客人关系,根据客人的喜好定制服务。这可以提高满意度和忠诚度,但有些用户希望 CRM 具有更大的灵活性和编辑功能。
用户很欣赏 Profitroom 定期发布和推出新功能,让其紧跟现代技术趋势。不过,有些人期待更全面的统计工具和新闻通讯改进。
酒店从业者提出异议的方面
一些用户表示,Profitroom 与现有酒店系统的集成存在困难,这可能会影响运营效率和跨系统工作流程。具体不满之处包括系统间映射的限制以及 CRM 灵活性不足。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Blastness CRS 和 Profitroom Suite 共享许多核心 Hotel Reservations Software 功能,但各有独特的能力。Blastness CRS 提供 15 个经验证的集成合作伙伴,而 Profitroom Suite 提供 66 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Blastness CRS 在易用性方面领先,评分为 4.9/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Blastness CRS:否。Profitroom Suite:否。 两款产品目前均不提供免费版。大多数 Hotel Reservations Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Blastness 的 HT Score 为 100,Profitroom 的为 94。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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