The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 31 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
EGS 表现出色 ,拥有独特功能如 Ingredient Management and Recipe Costing.
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Sales Reporting and Employee Reporting and Management.
基于 HTR 上 31 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $600/mo |
| 经验证的评价 | 0 | 31 |
在分析了 31 条经验证的评价后,EGS 用户最看重其 ,而 Shiji Group 用户则强调 用户友好性, 运营效率, 系统集成。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | — | #7 1 条评价 |
| 中型(25-74 间客房) ▾ | — | #4 14 条评价 |
| 大型(75-199 间客房) ▾ | — | #4 14 条评价 |
| 超大型(200+ 间客房) | — | #6 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #4 10 条评价 |
| 豪华酒店 ▾ | — | #5 22 条评价 |
| 品牌/连锁酒店 ▾ | — | #5 19 条评价 |
| 长住酒店 | — | #6 1 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | — | #5 8 条评价 |
| 欧洲 ▾ | — | #5 6 条评价 |
| 亚太 ▾ | — | #4 6 条评价 |
| 中东 ▾ | — | #3 7 条评价 |
When choosing a POS system for your hotel, you want a solution that enhances daily operations, supports guest satisfaction, and offers reliable support. Both CalcMenu by EGS and Shiji Infrasys POS aim to serve these needs, but they diverge significantly in scope, reviews, and features. CalcMenu specializes in kitchen management for foodservice outlets, while Shiji Infrasys is a comprehensive, enterprise-grade POS designed for multi-property hotel F&B operations. Which system aligns better with your hotel's needs?
CalcMenu and Shiji Infrasys POS both target hospitality, but their core functions differ. CalcMenu provides detailed tools for professional kitchen management, recipe costing, and ingredient control, primarily benefiting food-focused operations. Meanwhile, Shiji Infrasys POS covers a broader range of F&B management, including order processing, inventory, and integration with property systems, suitable for hotels with multiple outlets.
The key difference lies in their scope: CalcMenu is a niche kitchen management solution with only two unique features, while Shiji Infrasys offers a wide array of over 21 features, including customer profiles, digital menus, and mobile ordering. Despite CalcMenu’s specialization, its lack of integrations and recent reviews makes it less appealing if you want an all-in-one POS. Do you need a kitchen-focused tool or a full-scale F&B solution?
If your hotel requires a comprehensive F&B management platform capable of integrating with other property systems, Shiji Infrasys is the clear choice. Its extensive feature set, including cloud-based operations, inventory, customer insights, and mobile ordering, makes it suitable for large or multi-property hotels seeking operational efficiency and detailed reporting.
On the other hand, CalcMenu fits hotels or foodservice outlets that prioritize detailed kitchen and menu management, especially for cost control, recipe management, and nutritional info. If you mainly need precise culinary cost analysis and ingredient control without broader POS features, CalcMenu might be adequate—though its limited reviews and lack of recent data weaken its case.
Given the current review landscape, Shiji Infrasys’s 29 reviews with a 91% likelihood to recommend and high ratings across usability and support make it the more reliable choice. Edge: Shiji Infrasys POS.
Shiji Infrasys boasts a high ease-of-use rating of 4.66/5 based on user reviews, with many praising its intuitive interface, fast deployment, and smooth daily operation. Its user-friendly design helps staff adapt quickly, reducing training time, and the platform's robustness supports multi-outlet management.
CalcMenu, by contrast, has no available rating data, and reviews are nonexistent or outdated, making it hard to assess its usability. Its focus on kitchen management suggests a more specialized interface, likely requiring more training and onboarding.
Edge: Shiji Infrasys POS.
CalcMenu offers two unique features—ingredient management and recipe costing—both critical for food cost control and menu transparency. However, Shiji Infrasys exceeds with over 21 features, including cloud-based operations, sales and inventory reporting, customer management, mobile ordering, digital menus, and advanced ordering tools, covering nearly every aspect of F&B management.
If you need a comprehensive POS with extensive integrations and modern functionality, Shiji Infrasys’s feature set clearly outstrips CalcMenu’s. Its ability to support digital menus, guest profiles, and mobile analytics makes it a more versatile solution.
Edge: Shiji Infrasys POS.
Shiji Infrasys scores 4.52/5 in customer support, with reviews highlighting prompt, helpful service, and reliable onboarding. Clients like Hyatt and IHG appreciate its seamless integration and responsive support, which are essential for large hotel chains.
CalcMenu, with no recent reviews or ratings available, provides no clear evidence of support quality. The lack of feedback and user data suggests uncertainty about its customer service capabilities.
Edge: Shiji Infrasys POS.
Shiji Infrasys integrates with 64 verified partners, including industry leaders like SiteMinder, Revinate, Oaky, and Amadeus, supporting a vast ecosystem of property management, revenue management, and marketing tools. Its open platform makes it highly adaptable for hotels seeking a connected tech environment.
CalcMenu offers no integrations, limiting its utility in a modern hotel environment where seamless data sharing across systems is critical. Its standalone nature makes it less attractive for hotels aiming for a connected digital infrastructure.
Edge: Shiji Infrasys POS.
Shiji Infrasys has accumulated 29 reviews, with a 9.03/10 NPS score and a 91% likelihood to recommend, indicating strong user satisfaction. Hotels across segments—luxury, city center, and branded—generally praise its ease of use, support, and feature set.
CalcMenu, lacking recent reviews and a visible rating, cannot be compared reliably. Its absence from current user feedback diminishes confidence in its performance and support.
Edge: Shiji Infrasys POS.
CalcMenu’s pricing information is unavailable, which is common among niche or less publicly marketed solutions. Its lack of transparent costs makes budgeting difficult.
Shiji Infrasys charges a base price of $600, with no mention of ongoing fees, but its overall value is reflected in its feature-rich platform and extensive integrations. Its subscription model aligns with typical enterprise SaaS pricing.
If budget transparency is crucial, Shiji Infrasys provides clear pricing details.
Not ideal if your hotel:
Not ideal if your hotel:
The core difference is scope: CalcMenu offers kitchen management focused on recipes, costs, and ingredients, suitable for food-focused outlets but lacking broader hotel system support. Shiji Infrasys delivers a full-featured, enterprise-grade POS platform with integrations, digital tools, and extensive support, making it suitable for large or multi-property hotels.
If your hotel requires a broad, integrated POS capable of scaling and supporting multiple outlets, Shiji Infrasys is the clear choice, especially given its high user satisfaction ratings and active reviews. It’s the recommended system for hotels seeking a reliable, feature-rich solution that covers all F&B operations.
Choose CalcMenu if your focus is on detailed kitchen and menu management within a smaller operation that doesn’t require extensive integrations or digital ordering. However, be cautious of limited recent reviews and lack of support data.
In conclusion, for most hotels looking for a dependable, well-supported POS with proven industry presence, Shiji Infrasys offers the better fit. CalcMenu remains a specialized tool, best suited for niche kitchen management without the need for broader POS functionalities.
酒店POS系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $600/mo |
根据 HTR 的产品数据库,CalcMenu (by EGS) 和 Shiji Infrasys POS 共享 2 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 员工报告和管理 | ||
| 基于云 | ||
| 库存管理 | ||
| 成分管理 | ||
| 用户管理 | ||
| 菜单绩效报告 | ||
| 配方成本核算 | ||
| 销售报告 |
显示主要差异。这两款产品之间还有 11 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
客户发现石基的POS和PMS系统界面友好,减少了培训时间,并简化了新用户的使用。其直观的界面深受员工欢迎,能够轻松管理各种任务。
石基因其菜单和桌位管理等功能而备受赞誉,这些功能简化了点餐流程,减少了错误,最终提升了日常运营效率。该系统因提升团队效率和顾客满意度而备受赞誉。
评论者称赞石基将POS系统与PMS系统无缝集成,通过连接会计、预订和库存等各项功能,简化了运营。这种集成有助于精准追踪数据,提升运营效率。
酒店从业者提出异议的方面
虽然许多人对该系统表示赞赏,但也有一些人反映,该系统在高峰使用期间存在卡顿和性能下降的问题,这表明需要进行优化。这会影响结账流程等任务,并影响整体满意... 虽然许多人对该系统表示赞赏,但也有一些人反映,该系统在高峰使用期间存在卡顿和性能下降的问题,这表明需要进行优化。这会影响结账流程等任务,并影响整体满意度。
石基以其强大的报告功能而备受赞誉,能够帮助酒店提取详细的报告,从而辅助决策。然而,部分酒店希望获得更多定制选项,以便进行更深入的分析。
独特功能
评分差异最大的方面
这取决于您的需求。CalcMenu (by EGS) 和 Shiji Infrasys POS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。CalcMenu (by EGS) 提供 0 个经验证的集成合作伙伴,而 Shiji Infrasys POS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Infrasys POS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
CalcMenu (by EGS):否。Shiji Infrasys POS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。EGS 的 HT Score 为 0,Shiji Group 的为 79。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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