The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | CENTROTEL |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #29 8 条评价 |
| 中型(25-74 间客房) ▾ | — | #22 18 条评价 |
| 大型(75-199 间客房) ▾ | — | #14 9 条评价 |
| 超大型(200+ 间客房) ▾ | — | #10 6 条评价 |
按物业类型
| 细分市场 | CENTROTEL |
|
|---|---|---|
| 精品酒店 ▾ | — | #24 15 条评价 |
| 豪华酒店 ▾ | — | #23 15 条评价 |
| 品牌/连锁酒店 ▾ | — | #18 13 条评价 |
| 长住酒店 | — | #19 4 条评价 |
按区域
| 细分市场 | CENTROTEL |
|
|---|---|---|
| 北美 | — | #18 4 条评价 |
| 欧洲 ▾ | — | #20 12 条评价 |
| 亚太 ▾ | — | #10 14 条评价 |
| 中东 | — | #14 3 条评价 |
Choosing the right booking engine for your hotel is critical to increasing direct bookings, improving guest experience, and boosting revenue. Both CENTROTEL and Roiback aim to serve this purpose but diverge significantly in scope, features, and market presence. CENTROTEL offers no reviews or recent data, suggesting limited current relevance, while Roiback boasts over 43 reviews, mostly recent, with a high recommendation rate. How do these differences impact your decision?
CENTROTEL presents itself as a telecommunications management system with AI-driven insights, but it doesn’t provide any reviews or user feedback. Roiback, by contrast, is a dedicated booking engine with extensive features, over 43 reviews, and a 90% likelihood to recommend among users. Roiback’s recent reviews highlight increased direct bookings and robust customer support, making it more relevant for hotels seeking a proven booking platform.
While CENTROTEL’s AI tools may appeal for internal communication management, they don’t directly address your hotel’s booking needs. Roiback focuses squarely on the booking flow, conversion rates, and guest experience, which are crucial for revenue growth. Given the data, which product aligns more with your hotel’s priorities?
If your hotel needs a dedicated, feature-rich booking engine to increase direct sales, go with Roiback. Its 36 unique features, including multi-lingual support, booking abandonment recapture, and social media integration, make it suitable for hotels aiming to optimize online revenue.
On the other hand, if your team is looking for a telecommunications system to manage internal communications or monitor network activity, CENTROTEL’s AI-driven tools might seem appealing—though its lack of recent reviews suggests limited current use. For revenue-focused hotels, Roiback’s proven track record makes it the clear choice.
Roiback’s user rating of 4.49 out of 5 reflects high usability, with positive comments about its intuitive interface, multi-language support, and responsive design. Review quotes praise its smooth onboarding, detailed analytics, and support responsiveness. CENTROTEL, with a rating of 0 out of 5, offers no user feedback, making it impossible to assess ease of use.
Given the recent reviews, Roiback clearly provides a more accessible and straightforward experience for your team. Edge: Roiback.
Roiback offers 36 features, including urgent messaging, multi-room bookings, Google Hotel Ads, loyalty program integration, and multi-currency support, many of which are absent in CENTROTEL. CENTROTEL does not list any unique features, highlighting its limited scope.
Roiback’s features directly impact your ability to attract and convert guests, especially through targeted marketing, flexible booking options, and personalized offers. Its extensive feature set makes it a superior choice for hotels focused on maximizing direct revenue. Edge: Roiback.
Roiback’s support rating of 4.72 out of 5 and recent reviews praise its personalized, responsive customer service and ongoing support with analytics and strategy. Users mention their account managers’ expertise and proactive guidance as key strengths.
CENTROTEL, with no reviews or support data, cannot compare. The lack of recent feedback suggests Roiback’s support is more reliable and better suited to hotel teams needing assistance. Edge: Roiback.
Roiback integrates with 27 verified partners, including major channel managers and hotel tech providers like GuestCentric and Winhotel, facilitating seamless management. CENTROTEL reports no verified integrations, limiting its ability to connect with your existing systems.
The extensive integrations of Roiback enable smoother operations, real-time updates, and better data flow, essential for modern hotel management. Edge: Roiback.
Roiback’s high user ratings and recent reviews show strong satisfaction among hotel operators, particularly in Europe and North America. Its 90% recommendation rate underscores its value for properties seeking measurable improvements in direct bookings.
CENTROTEL’s lack of reviews or ratings makes it impossible to gauge hotel sentiment. Given the current data, Roiback’s reputation and recent feedback suggest it is the preferred choice for most hotels. Edge: Roiback.
CENTROTEL provides no pricing information, making its value difficult to assess. Roiback’s base price starts at $500 per month, with no free tier or trial, but many users find the investment justified by increased revenue and features.
Considering the transparency and recent reviews, Roiback’s pricing reflects its comprehensive capabilities, especially for hotels that aim to grow their direct channel. The absence of cost details for CENTROTEL makes it a less attractive choice for budget-conscious hoteliers.
Given CENTROTEL’s lack of reviews and features, it’s best suited for hotels with specialized internal needs rather than revenue growth.
Roiback’s extensive features and proven effectiveness make it ideal for hotels committed to expanding their direct sales.
The core difference between these products lies in their purpose: Roiback is a dedicated booking engine, while CENTROTEL is a telecommunications management system. If your hotel seeks to boost direct bookings, Roiback’s 36 features, recent reviews, and high recommendation rate make it the superior choice.
Choose Roiback if your priorities are increasing revenue, improving guest experience, and integrating with other hotel systems. CENTROTEL might be suitable for internal communications but falls short for revenue-focused hotel teams.
In summary, for most hotels actively looking to grow their direct sales and improve operational efficiency, Roiback’s proven track record and extensive feature set make it the clear winner. Only consider CENTROTEL if your needs are strictly internal telecommunications management, which is unlikely relevant to your revenue goals.
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
酒店从业者喜爱的方面
Roiback 的专业支持团队(包括客户经理和直接渠道专家)获得了高度赞誉。用户对他们的响应能力、专业知识和个性化咨询表示赞赏,这些都对实现业务目标起到了重要... Roiback 的专业支持团队(包括客户经理和直接渠道专家)获得了高度赞誉。用户对他们的响应能力、专业知识和个性化咨询表示赞赏,这些都对实现业务目标起到了重要作用。
Roiback 通过用户友好的预订引擎、创新的直销策略以及忠诚度计划和促销套餐等工具来提高直接预订量。酒店运营商报告称,在线销售量大幅增长,直接渠道可见度也有... Roiback 通过用户友好的预订引擎、创新的直销策略以及忠诚度计划和促销套餐等工具来提高直接预订量。酒店运营商报告称,在线销售量大幅增长,直接渠道可见度也有所提高。
关键反馈包括要求加快系统响应速度、减少重复和 404 错误等技术故障以及统一平台以简化流程。这些技术改进对于实现无缝用户体验至关重要。
酒店从业者提出异议的方面
该平台的用户友好型和直观预订引擎受到好评,并提到其流畅的多语言支持和易用性。然而,一些用户要求改进默认语言设置和界面设计,以提供更好的用户体验。
虽然该平台支持多种支付网关,但用户建议需要扩展支付选项,特别是整合更多的本地和国际网关,以避免连接问题。
独特功能
评分差异最大的方面
这取决于您的需求。CENTROTEL 和 Roiback | Booking Engine 共享许多核心 Booking Engine 功能,但各有独特的能力。CENTROTEL 提供 0 个经验证的集成合作伙伴,而 Roiback | Booking Engine 提供 27 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Roiback | Booking Engine 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
CENTROTEL:否。Roiback | Booking Engine:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。CENTROTEL 的 HT Score 为 0,ROIBACK 的为 72。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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