The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 43 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Check-in Scan 表现出色 .
MyStay 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
基于 HTR 上 43 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $400/mo |
| 经验证的评价 | 0 | 43 |
在分析了 43 条经验证的评价后,Check-in Scan 用户最看重其 ,而 MyStay 用户则强调 无接触办理入住, 宾客体验, 宾客沟通。点击任意主题查看评价者的反馈。
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定制选项
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与 PMS 集成
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各产品在不同物业规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Check-in Scan |
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| 小型(10-24 间客房) ▾ | — | #5 15 条评价 |
| 中型(25-74 间客房) ▾ | — | #6 10 条评价 |
| 大型(75-199 间客房) ▾ | — | #4 7 条评价 |
| 超大型(200+ 间客房) | — | #8 3 条评价 |
按物业类型
| 细分市场 | Check-in Scan |
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| 精品酒店 ▾ | — | #5 12 条评价 |
| 豪华酒店 ▾ | — | #4 11 条评价 |
| 品牌/连锁酒店 ▾ | — | #5 12 条评价 |
| 长住酒店 ▾ | — | #6 9 条评价 |
按区域
| 细分市场 | Check-in Scan |
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| 北美 | — | #7 3 条评价 |
| 欧洲 ▾ | — | #4 32 条评价 |
| 亚太 | — | #6 2 条评价 |
| 中东 | — | #4 2 条评价 |
Choosing between Check-in Scan by Check-in Scan and MyStay Check-in hinges on your specific needs for contactless check-in solutions. Both products aim to streamline guest check-in processes, but they diverge significantly in maturity, features, and user experience. Check-in Scan markets itself as a basic, no-frills tool with limited reviews and no recent data, while MyStay boasts over 40 reviews, a 5/5 overall rating, and active development. Are you prioritizing proven, feature-rich technology or a simple, no-cost option?
Check-in Scan offers a bare-bones contactless check-in experience, with no verified integrations or advanced features. It has zero reviews and no recent data, making its effectiveness and support uncertain. Conversely, MyStay provides a full suite of contactless features, including digital check-in, check-out, online payments, and automation, backed by over 40 reviews and a near-perfect score.
MyStay’s recent reviews highlight ease of use, quick onboarding, and high guest satisfaction, with a 9.8/10 NPS score. The product’s comprehensive feature set addresses most modern hotel needs, while Check-in Scan seems limited to a basic check-in interface. Do you want a mature platform with proven results or a minimal, untested solution?
If your hotel needs a reliable, fully-featured contactless check-in and guest communication platform, go with MyStay. Its ability to integrate with PMS, support online payments, and facilitate guest segmentation makes it ideal for mid-sized to large hotels seeking operational efficiency and guest satisfaction.
If your hotel’s primary goal is to implement a simple, no-cost contactless check-in without requiring extensive features or integrations, Check-in Scan may suffice—though its lack of recent reviews and verified support makes it less reliable. For a serious upgrade, MyStay is the clear choice.
Check-in Scan’s UI and onboarding process are undocumented, with no reviews to gauge user friendliness. Its lack of recent data suggests limited ongoing support or user feedback, possibly indicating a less polished experience.
MyStay, on the other hand, scores 4.91/5 for ease of use, with many reviews praising its intuitive interface and quick onboarding process. Customers mention that staff can easily adopt the system, and automation simplifies daily tasks. Edge: MyStay.
Check-in Scan offers no verified features beyond basic contactless check-in, with zero documented functionalities or integrations. It simply doesn’t compare to a feature-rich platform.
MyStay packs 14 features, including PMS integration, guest segmentation, multi-channel communication, digital payments, door lock integration, self-service kiosks, and more. These capabilities enable a fully automated, personalized guest journey. Edge: MyStay.
Check-in Scan has no published reviews or support data, raising questions about response times and reliability. Its lack of recent reviews implies minimal ongoing support or user engagement.
MyStay scores a 4.93/5 for customer support, with reviews emphasizing quick, helpful assistance and ongoing updates. Hoteliers appreciate that support helps resolve issues swiftly and keeps the platform evolving. Edge: MyStay.
Check-in Scan has not verified any integrations, which limits its ability to connect with other hotel management tools. This severely restricts its utility for hotels relying on PMS, channel managers, or POS systems.
MyStay boasts 30 verified integrations, including popular PMS and channel management partners like Kwentra, RoomRaccoon, WuBook, and Net Affinity. Such integrations streamline operations and data management. Edge: MyStay.
Check-in Scan has no reviews or recent data, making it impossible to gauge user satisfaction. Its lack of recent reviews suggests low adoption or support.
MyStay receives an average overall rating of 5/5 from over 40 reviews, with recent feedback emphasizing ease of use, support quality, and feature depth. Hotel types ranging from serviced apartments to boutique hotels rate it highly, indicating broad appeal. Edge: MyStay.
Check-in Scan does not publish pricing details or offer a freemium plan, possibly indicating a custom quote or minimal investment. Its absence of pricing data makes cost comparison impossible.
MyStay charges $400/month, with no mention of setup fees or trial options. This investment provides access to their full feature set and integrations, representing significant value for hotels seeking advanced automation.
Not ideal if you want a mature, supported platform or plan to scale automation and guest engagement capabilities. Check-in Scan’s minimal approach is better suited for early-stage testing or very small operations.
Not ideal if you require a free or extremely low-cost option, or if your property prefers a simple, minimal system without extensive features. MyStay is best for properties wanting a proven, scalable platform.
Check-in Scan presents itself as a straightforward solution but offers no recent reviews, features, or verified support. Its limited scope makes it unsuitable for most property needs beyond minimal contactless check-in.
MyStay, with its extensive feature set, active user base, high ratings, and recent reviews, stands out as the superior choice for hotels wanting a reliable, fully integrated contactless check-in platform. Its ability to support automation, guest segmentation, and multiple integrations makes it suitable for a wide range of hotel types.
If your hotel needs a tested, feature-rich system with ongoing support, go with MyStay. It delivers a seamless guest journey and operational efficiencies that Check-in Scan simply cannot match. For properties ready to scale and improve guest satisfaction, MyStay is the clear and definitive choice.
非接触式办理入住 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Check-in Scan |
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| Starting Price | — | From $400/mo |
根据 HTR 的产品数据库,Check-in Scan 和 MyStay Check in 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Check-in Scan |
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| 分割 | ||
| 多渠道推送(电子邮件、短信、WhatsApp、聊天) | ||
| 客户细分与定向 | ||
| 客房升级商品 | ||
| 经前管理系统整合 | ||
| 辅助产品营销 |
显示主要差异。这两款产品之间还有 2 项功能存在差异。
酒店从业者喜爱的方面
评论者经常提到 MyStay 的非接触式入住功能是一个至关重要的工具,尤其是在疫情期间。它简化并加快了入住流程,让客人在抵达前完成入住,并减少了身体接触。用户... 评论者经常提到 MyStay 的非接触式入住功能是一个至关重要的工具,尤其是在疫情期间。它简化并加快了入住流程,让客人在抵达前完成入住,并减少了身体接触。用户欣赏它为他们的操作带来的易用性和效率。
评论者经常评论 MyStay 如何显著提升宾客体验。该平台允许在抵达前进行沟通,并在抵达时提供便利,给人一种个性化和周到服务的感觉。酒店经营者注意到直接结果是... 评论者经常评论 MyStay 如何显著提升宾客体验。该平台允许在抵达前进行沟通,并在抵达时提供便利,给人一种个性化和周到服务的感觉。酒店经营者注意到直接结果是宾客满意度更高。
许多评论都强调了 MyStay 如何改善客人沟通。该平台允许酒店经营者通过自动消息在客人入住前、入住期间和入住后与客人进行有效沟通。此功能通过提供及时的信息和... 许多评论都强调了 MyStay 如何改善客人沟通。该平台允许酒店经营者通过自动消息在客人入住前、入住期间和入住后与客人进行有效沟通。此功能通过提供及时的信息和及时解决疑问来提高客人满意度。
酒店从业者提出异议的方面
用户经常建议需要更多自定义选项,特别是在自动消息传递和客户沟通模板方面。他们希望能够更灵活地调整文本、图形和自动消息传递格式,以更好地满足他们的特定需... 用户经常建议需要更多自定义选项,特别是在自动消息传递和客户沟通模板方面。他们希望能够更灵活地调整文本、图形和自动消息传递格式,以更好地满足他们的特定需求。
MyStay 与物业管理系统 (PMS) 的集成是一项有价值的功能,在多篇评论中都得到了积极的评价。这种无缝集成有助于酒店经营者更有效地管理客人数据和运营。然而,一... MyStay 与物业管理系统 (PMS) 的集成是一项有价值的功能,在多篇评论中都得到了积极的评价。这种无缝集成有助于酒店经营者更有效地管理客人数据和运营。然而,一些用户确实偶尔会遇到 MyStay 和 PMS 之间的同步问题。
独特功能
评分差异最大的方面
这取决于您的需求。Check-in Scan 和 MyStay Check in 共享许多核心 Contactless Check-in 功能,但各有独特的能力。Check-in Scan 提供 0 个经验证的集成合作伙伴,而 MyStay Check in 提供 30 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。MyStay Check in 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Check-in Scan:否。MyStay Check in:否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Check-in Scan 的 HT Score 为 0,MyStay 的为 22。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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