The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 131 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Checkout.com 表现出色 .
Sertifi by Flywire 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Payment Tokenization and 3-D Secure Payments.
基于 HTR 上 131 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $100/mo |
| 经验证的评价 | 0 | 131 |
在分析了 131 条经验证的评价后,Checkout.com 用户最看重其 ,而 Sertifi by Flywire 用户则强调 易于使用, 支付处理效率, 安全措施。点击任意主题查看评价者的反馈。
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文档管理
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与其他系统集成
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用户角色管理
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各产品在不同物业规模、类型和区域的 支付处理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Checkout.com |
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| 小型(10-24 间客房) | — | #5 1 条评价 |
| 中型(25-74 间客房) ▾ | — | #1 36 条评价 |
| 大型(75-199 间客房) ▾ | — | #1 63 条评价 |
| 超大型(200+ 间客房) ▾ | — | #1 29 条评价 |
按物业类型
| 细分市场 | Checkout.com |
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| 精品酒店 ▾ | — | #1 35 条评价 |
| 豪华酒店 ▾ | — | #1 61 条评价 |
| 品牌/连锁酒店 ▾ | — | #1 86 条评价 |
| 长住酒店 ▾ | — | #2 9 条评价 |
按区域
| 细分市场 | Checkout.com |
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| 北美 ▾ | — | #1 121 条评价 |
| 欧洲 | — | #4 1 条评价 |
| 亚太 | — | #1 1 条评价 |
| 中东 ▾ | — | #1 5 条评价 |
Choosing the right payment processing software for your hotel can significantly impact operations, guest experience, and revenue. Both Checkout.com and Sertifi by Flywire aim to streamline transactions, but they serve different needs and markets. Checkout.com offers a broad, global platform focused on online payment management, whereas Sertifi specializes in integrated payment and eSignature solutions tailored for hospitality. Which product aligns best with your hotel’s specific requirements?
Checkout.com is a well-established payment processor with a global reach, boasting extensive fraud detection and real-time reporting features. However, it has no recent reviews or user feedback, making its current performance and suitability unclear. Sertifi by Flywire, in contrast, has 129 reviews from recent months, with a high 94% likelihood to recommend, and an average rating of 94.138 out of 100. Its user feedback emphasizes ease of use, security, and seamless integrations—all critical for hotel operations.
While Checkout.com claims to offer advanced online payment solutions for businesses of all sizes, its lack of recent reviews raises questions about ongoing support and usability. Sertifi’s reviews highlight its suitability for hotels needing quick deposits, secure transactions, and integrated workflows. Given the recent and plentiful reviews, Sertifi clearly has a more active user base. So, which platform is better suited for your hotel’s evolving needs?
If your hotel primarily seeks a secure, easy-to-use platform for collecting payments, deposits, and managing agreements—especially if you value integrated eSignatures—Sertifi is the clear choice. Its feature set, including PCI compliance, multi-currency settlements, and integrations with systems like Opera and Salesforce, makes it ideal for hotels wanting streamlined operations and quick revenue capture. Its reviews consistently praise its user-friendliness and security, making it a strong fit for mid-sized to large properties.
If, on the other hand, your hotel is looking for a broader online payment processing platform capable of handling multiple global payment methods, fraud prevention, and extensive reporting, Checkout.com might seem appealing. However, its lack of recent reviews and support data makes it difficult to assess whether it provides the same level of service and usability as Sertifi. For the hospitality sector specifically, Sertifi’s targeted features and recent positive feedback make it the more reliable option.
Sertifi scores 4.78 out of 5 for ease of use based on recent reviews, with hotel staff highlighting its intuitive interface, straightforward onboarding, and quick transaction processing. Many users mention that it simplifies complex workflows, reducing administrative burdens. Conversely, Checkout.com’s rating is 0/5, with no recent reviews or detailed feedback, making it impossible to determine its current user-friendliness.
Sertifi’s onboarding process is rated highly at 4.57/5, and users frequently comment on how it enables faster payments and document management. Its user interface is described as clean and easy for both staff and guests to navigate. Given the recent positive reviews and high ratings, edge: Sertifi.
Sertifi offers 20 unique features, including payment tokenization, 3-D Secure payments, PCI compliance, pre-authorizations, pay-by-link, multi-currency settlements, and refunds. It also supports multiple credit card processors such as Elavon, TSYS, Vantiv, and more, providing flexibility for hotels with varying needs. Checkout.com, in comparison, does not list any specific features beyond basic payment processing, making its capabilities difficult to compare.
Sertifi’s feature set is tailored to hospitality needs, especially in capturing deposits, managing agreements, and integrating with property management systems. Its comprehensive tools help improve operational efficiency and revenue collection. Edge: Sertifi by Flywire.
Sertifi’s customer support is rated 4.59 out of 5, with reviewers praising its quick response times and security. Multiple comments mention that the support team is responsive and helpful, especially when resolving issues or onboarding. In contrast, Checkout.com’s rating is 0/5, with no recent reviews or detailed insights into support quality, leaving its support effectiveness uncertain.
Sertifi’s onboarding experience is rated 4.57/5, indicating a smooth start for new users. Its support team’s responsiveness and security focus are highly valued by hotel clients. Edge: Sertifi.
Sertifi boasts 7 verified integrations, including Salesforce, Opera, and Stripe, allowing hotels to embed payment and agreement workflows within existing systems. It also integrates with major hospitality platforms like Amadeus and Infor. Checkout.com, with zero verified partners, offers no confirmed integrations—raising questions about its compatibility with hotel management systems and other software.
For hotels seeking streamlined operations and reduced manual tasks, Sertifi’s integrations are critical. Its ability to connect with key systems enhances overall efficiency. Edge: Sertifi by Flywire.
Sertifi has an impressive 94.14 out of 100 overall score, based on 129 reviews, with high ratings across categories like ease of use, support, and value. Guests of hotels and hotel staff consistently commend its security, simplicity, and effectiveness. Since Checkout.com lacks recent reviews and rating data, it cannot be reliably compared.
Given Sertifi’s strong recent review activity and high scores across multiple categories, hoteliers clearly rate it higher. Its positive feedback underscores its value in hospitality environments. Edge: Sertifi.
Checkout.com does not publicly disclose its pricing structure, but it is generally offered as a custom quote, often based on volume and complexity. Sertifi charges a straightforward $100 monthly fee, with no indication of additional setup or transaction fees, making it transparent and predictable for hotels.
Without clear pricing details from Checkout.com, assessing total costs is challenging. However, Sertifi’s predictable pricing and evident value in reducing processing fees suggest it offers strong ROI, especially for mid-sized hotels.
Not ideal if your hotel prioritizes integrated agreement management, fast deposits, or seamless property management system integration.
Not ideal if your hotel needs a broad online payment platform without a focus on agreements or if you prefer a highly customizable system that extends beyond hospitality.
Sertifi excels with its targeted, hospitality-focused features, high recent user satisfaction, and strong integrations tailored for hotels. It offers a secure, easy-to-use platform that simplifies deposits, agreements, and payments, leading to faster revenue collection and happier guests.
Checkout.com, despite its global reputation and extensive capabilities, currently lacks the recent review activity needed to confirm its suitability for hospitality-specific needs. Its focus appears broader and less tailored for hotels, making Sertifi the more reliable choice for most hotel operators today.
In summary, if you want a straightforward, highly-rated, hotel-centric platform, Sertifi is the clear winner. If your hotel requires a vast, multi-national online payment solution and can handle the uncertainty of less recent reviews, Checkout.com might be worth exploring further.
支付处理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Checkout.com |
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| Starting Price | — | From $100/mo |
根据 HTR 的产品数据库,Checkout.com 和 Sertifi by Flywire (Payments) 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Checkout.com |
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| 3-D 安全支付 | ||
| PCI合规性 | ||
| 接受美国运通 | ||
| 支付标记化 | ||
| 链接支付 | ||
| 预授权 |
显示主要差异。这两款产品之间还有 8 项功能存在差异。
酒店从业者喜爱的方面
Sertifi 因其用户友好的界面而备受关注,酒店员工和客户都可以轻松浏览。培训新用户所需的时间和精力减少,简化了入职流程,这一点值得赞赏。
Sertifi 的支付处理因其速度和效率而受到称赞,它允许客户快速安全地付款。设置付款时间表和发送安全付款链接的功能被视为节省大量时间,使酒店能够减少管理任务... Sertifi 的支付处理因其速度和效率而受到称赞,它允许客户快速安全地付款。设置付款时间表和发送安全付款链接的功能被视为节省大量时间,使酒店能够减少管理任务并增加现金流。
用户一致称赞 Sertifi 的强大安全功能,这对于处理敏感支付数据至关重要。PCI 合规性确保交易安全,让客户和酒店都对通过该系统处理付款充满信心。
酒店从业者提出异议的方面
许多用户欣赏 Sertifi 与 Salesforce 和 Opera 等系统的集成能力,这通过减少手动输入和检查的需要简化了操作。
有人批评用户角色管理存在问题,例如用户离职后难以撤销访问权限。用户建议改进权限处理和用户停用。
独特功能
评分差异最大的方面
这取决于您的需求。Checkout.com 和 Sertifi by Flywire (Payments) 共享许多核心 Payments Processing Software 功能,但各有独特的能力。Checkout.com 提供 0 个经验证的集成合作伙伴,而 Sertifi by Flywire (Payments) 提供 7 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Sertifi by Flywire (Payments) 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Checkout.com:否。Sertifi by Flywire (Payments):否。 两款产品目前均不提供免费版。大多数 Payments Processing Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Checkout.com 的 HT Score 为 0,Sertifi by Flywire 的为 94。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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