The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Acantech |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #22 36 条评价 |
| 中型(25-74 间客房) ▾ | — | #48 3 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #27 1 条评价 |
按物业类型
| 细分市场 | Acantech |
|
|---|---|---|
| 精品酒店 ▾ | — | #29 21 条评价 |
| 豪华酒店 ▾ | — | #37 7 条评价 |
| 品牌/连锁酒店 | — | #42 4 条评价 |
| 长住酒店 | — | #35 3 条评价 |
按区域
| 细分市场 | Acantech |
|
|---|---|---|
| 北美 ▾ | — | #23 16 条评价 |
| 欧洲 ▾ | — | #16 31 条评价 |
| 亚太 ▾ | — | #13 6 条评价 |
| 中东 | — | #27 0 条评价 |
Choosing between Chr365 by Acantech and Sirvoy hinges on what your hotel needs most. Chr365’s lack of user ratings and reviews makes it an uncertain choice, while Sirvoy’s high volume of recent reviews and stellar ratings suggest it’s a more reliable option. Both aim to streamline property management, but they approach this with very different feature sets and support levels. Are you prioritizing a proven platform with a broad feature set or a more niche, less-reviewed product?
Chr365 and Sirvoy both address the core hotel management challenge: simplifying operations and guest management. However, Chr365 offers no reviews or clear indications of user satisfaction, leaving its effectiveness unverified. Sirvoy, on the other hand, boasts 95 reviews, with 32 in the last six months, and an NPS score of 9.41, showcasing recent positive experiences. Your team should question whether a platform with no verified customer feedback can meet your expectations.
While Chr365 provides no review data, Sirvoy’s reviews highlight its ease of use, excellent customer support, and affordability. It’s evident that Sirvoy’s focus on user-friendly design and strong service support resonates with small to medium-sized properties. Conversely, Chr365's absence of reviews leaves a void in understanding its real-world performance. Does a lack of recent reviews make you hesitant to rely on Chr365 for critical operations?
If your hotel needs a straightforward, easy-to-use property management system with proven customer satisfaction, go with Sirvoy. Its extensive reviews and high support ratings suggest it’s well-suited for small and mid-sized properties that value simplicity and reliable service.
If your hotel requires a system that is highly customizable or specialized for niche markets, Chr365 might appeal—though the absence of reviews makes this uncertain. For now, Sirvoy’s proven track record and comprehensive feature set make it the clear choice for most hoteliers seeking dependable property management.
Sirvoy clearly outperforms Chr365 in ease of use, with a rating of 4.64 out of 5 from 95 reviews. Reviewers consistently praise Sirvoy’s intuitive interface, quick onboarding, and helpful support, making it accessible even for staff new to property management software.
Chr365’s user experience remains unverified due to the absence of reviews or ratings. Without customer feedback, it’s impossible to assess how user-friendly Chr365 truly is, especially for staff unfamiliar with PMS platforms. Based on available data, Edge: Sirvoy.
Sirvoy offers 43 features, including multi-lingual support, channel management, online booking engine, guest messaging, and automated reminders. Several of these features, like integrated payment processing and real-time reporting, are highly valued by users.
Chr365 provides no listed features or detailed functionality, making it impossible to compare directly. Given Sirvoy's extensive feature set and proven application in hospitality settings, it’s the clear leader. Edge: Sirvoy.
Sirvoy’s support is highly rated at 4.85 out of 5, with recent reviews praising prompt, helpful, and friendly assistance. Hoteliers frequently mention that support makes onboarding smooth and ongoing issues quickly resolved—some even describe it as “the best customer support I’ve experienced.”
Chr365 has no available support ratings or recent reviews, making it impossible to gauge its customer service quality. Without data, relying on Sirvoy’s consistent praise is the safer choice. Edge: Sirvoy.
Sirvoy connects with 21 verified partners, including major booking channels like Booking.com, Expedia, and GDS systems, along with payment providers and marketing tools. Its broad integration ecosystem supports scalable operations as your hotel grows.
Chr365 has no verified integrations listed, signifying either a limited or nonexistent connection to third-party systems. For properties needing seamless channel and system integrations, Sirvoy’s offerings are far more comprehensive. Edge: Sirvoy.
Sirvoy’s review score of 83.93 out of 100, based on 95 recent reviews, demonstrates strong user satisfaction. Hoteliers across various segments consistently highlight its ease of use, support quality, and affordability.
Chr365 has no review score or recent feedback, leaving its reputation unverified. Without recent ratings, it’s impossible to measure user satisfaction reliably. For now, Sirvoy’s high and recent review volume confirms its standing. Edge: Sirvoy.
Chr365's pricing details are not publicly available, which complicates direct comparisons. It appears to lack a free trial or transparent pricing model, making budget considerations uncertain.
Sirvoy charges a $200 monthly base fee, with no implementation or setup costs, and offers a 30-day trial. Its transparent pricing and known fees make budgeting easier for small to medium-sized properties. Edge: Sirvoy.
Not ideal if:
Not ideal if:
Chr365’s lack of reviews and feature details makes it an uncertain choice, especially for hotels seeking reliable, proven solutions. Its unverified performance suggests it is not yet ready for most operational needs or for hotels that want a trusted platform.
Sirvoy, with its extensive recent reviews, high customer support ratings, and broad feature and integration set, is the more dependable option. For small and mid-sized hotels looking for a straightforward, well-supported PMS, Sirvoy is the clear recommendation.
If your priority is a system with verified performance, ongoing support, and proven usability, Sirvoy exceeds Chr365 in every key area. Consider your hotel’s specific needs and whether you value a platform backed by significant positive feedback—if so, Sirvoy is the safer choice.
酒店从业者喜爱的方面
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
用户称赞该系统在管理预订和宾客信息方面的高效性。然而,某些功能,例如将房间组合成套房或提供套餐优惠,则被认为需要改进。
酒店从业者提出异议的方面
部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及... 部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及集成追加销售功能存在困难。
Sirvoy 提供一定程度的自定义功能,用户认为这有助于根据自身物业的具体需求调整系统。然而,部分用户希望在发票自定义和动态计费选项方面拥有更大的灵活性。
独特功能
评分差异最大的方面
这取决于您的需求。Chr365 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。Chr365 提供 0 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Sirvoy 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Chr365:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Acantech 的 HT Score 为 0,Sirvoy 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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