The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 1,535 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Cloudbeds 表现出色 在 ease of use and centralized operations 方面 — 尤其适合 independent 类型的物业 (4.5/5) ,拥有独特功能如 Centralized user & role management and Unlimited Channels (no additional cost).
eviivo 表现出色 在 customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) .
在分析了 1,535 条经验证的评价后,Cloudbeds 用户最看重其 ease of use and centralized operations, channel sync and ota distribution, 报告和分析,而 eviivo 用户则强调 支持和入职体验, 易于使用且界面直观, 全面的功能集。点击任意主题查看评价者的反馈。
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Ease of use and centralized operations
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支持和入职体验
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Channel sync and OTA distribution
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易于使用且界面直观
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报告和分析
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全面的功能集
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培训、入职和学习资源
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节省时间的好处
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酒店工作流程功能缺失和自定义限制
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移动功能
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支持响应速度和服务质量
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技术和显示问题
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付款、发票和财务工作流程
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定价和订阅
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #3 572 条评价 | #7 66 条评价 |
| 中型(25-74 间客房) ▾ | #5 171 条评价 | #14 21 条评价 |
| 大型(75-199 间客房) ▾ | #4 42 条评价 | #13 5 条评价 |
| 超大型(200+ 间客房) | #11 4 条评价 | #14 2 条评价 |
按物业类型
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| 精品酒店 ▾ | #2 484 条评价 | #9 38 条评价 |
| 豪华酒店 ▾ | #4 213 条评价 | #8 42 条评价 |
| 品牌/连锁酒店 ▾ | #4 108 条评价 | #9 24 条评价 |
| 长住酒店 ▾ | #2 92 条评价 | #6 25 条评价 |
按区域
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| 北美 ▾ | #1 405 条评价 | #6 21 条评价 |
| 欧洲 ▾ | #4 183 条评价 | #3 194 条评价 |
| 亚太 ▾ | #4 231 条评价 | #25 1 条评价 |
| 中东 ▾ | #6 14 条评价 | #20 2 条评价 |
Choosing between Cloudbeds’ Channel Manager (myallocator) and eviivo Suite™ CM hinges on your hotel’s specific needs and operational scale. Both aim to streamline distribution and reduce overbookings, but their approaches, features, and user experiences diverge significantly. Cloudbeds, with its extensive integrations and unified platform, offers a broader system for ambitious hotels, while eviivo excels in simplicity and dedicated OTA connectivity, especially for smaller properties. Which aligns better with your operational goals?
Both Cloudbeds and eviivo aim to simplify booking distribution and prevent overbooking issues. Cloudbeds provides a comprehensive platform combining PMS, booking engine, and channel management, making it ideal for properties seeking an all-in-one solution. eviivo, concentrating solely on channel management, excels in quick OTA connectivity and is favored by smaller operators or those managing vacation rentals. Do you need a broad, integrated system or focused OTA connectivity?
Cloudbeds offers a fully integrated system that reduces manual errors across reservations, inventory, and pricing, while eviivo centers on one-click OTA connections and ease of setup. Cloudbeds’s recent review count (1,062) surpasses eviivo’s (231), adding weight to its more extensive user feedback and current performance confidence. Are your priorities centered on an all-encompassing platform or streamlined OTA management?
If your hotel needs a versatile, scalable platform managing multiple properties with robust reporting, cloud-based automation, and built-in PMS, Cloudbeds is the right choice. Its features—like centralized user management and unlimited channels—support ambitious growth. Conversely, if your focus is on quick OTA integration, straightforward channel management, and minimal operational complexity, eviivo appeals more, especially for small properties or vacation rentals.
Hotels aiming for extensive automation, multi-channel control, and a proven track record with larger portfolios should opt for Cloudbeds. Smaller properties or those prioritizing easy OTA connectivity and support in their native language might find eviivo better suited. Which feature set aligns with your current and future operational needs?
Both Cloudbeds and eviivo boast high ease-of-use ratings—4.6/5 and 4.65/5 respectively—and positive reviews about onboarding. Cloudbeds’s intuitive dashboard reduces staff training time and simplifies complex multi-property management, while eviivo’s interface is praised for its straightforward navigation, especially for those new to channel management.
Cloudbeds users commend its user-friendly design and extensive support ecosystem, but some note occasional sluggishness during peak times. eviivo’s platform is often highlighted for its simplicity, with many users appreciating how quickly they can get up and running. Edge: eviivo.
Cloudbeds offers 17 shared features plus two exclusive ones—centralized user management and unlimited channels—allowing for a more comprehensive management experience. Its unique features support multi-property management, automation, and advanced analytics, giving hoteliers tools to scale efficiently.
eviivo, with only 15 shared features, focuses exclusively on OTA connections, invoicing, and automated messaging. While excellent for straightforward distribution, it lacks the broader operational tools Cloudbeds provides. For hotels seeking a full operational platform, Cloudbeds holds the edge.
eviivo’s reviews are notably more recent and higher-rated in support (4.78/5) compared to Cloudbeds (4.41/5). Users praise eviivo’s quick, helpful support agents and onboarding, especially in less technical environments. Conversely, Cloudbeds users report solid support but acknowledge occasional delays and room for improvement in responsiveness.
Review quotes reinforce eviivo’s reputation for attentive, empathetic help, critical for smaller properties or less tech-savvy teams. Edge: eviivo.
Cloudbeds boasts 190 verified partners, including major OTAs, payment gateways, and property management systems, with 21 shared integrations with eviivo. This expansive network allows for extensive customization and adaptability, supporting large, multi-property operations.
eviivo offers 32 verified partners, many focused on regional OTAs and property-specific tools, with fewer options for advanced integrations. If your hotel relies on a broad tech ecosystem, Cloudbeds’s integrations provide a significant advantage. Edge: Cloudbeds.
Cloudbeds’s average rating of 4.64/5 is supported by a larger review pool, with many users from boutique hotels, hostels, and independent properties praising its versatility and comprehensive features. Recent reviews highlight its role in increasing bookings and streamlining operations.
eviivo, rated at 0/5 in overall score but with recent reviews rating support at 4.78/5, excels in small property and vacation rental segments. Its high customer support ratings and simplicity lead to high satisfaction among niche users. Overall, Cloudbeds’s broader positive feedback and larger sample size make it the more trusted choice. Edge: Cloudbeds.
Cloudbeds’s base price is $200/month, with no additional implementation or hidden fees, making it transparent and scalable. eviivo’s starting fee is $700/month, which may be higher for smaller properties seeking basic functionality.
While Cloudbeds offers a more flexible, predictable pricing model, some smaller operators might see eviivo’s higher cost as justified by its dedicated OTA focus. For long-term value and scalability, Cloudbeds’s pricing provides a stronger proposition. Edge: Cloudbeds.
Not ideal if:
Not ideal if:
Cloudbeds provides a comprehensive, scalable management platform suitable for ambitious hotels and multi-property portfolios. Its broad feature set, extensive integrations, and AI capabilities justify its higher complexity and cost, making it ideal for growth-oriented teams.
eviivo excels in simplicity, dedicated OTA connectivity, and high-quality support, making it perfect for small properties, B&Bs, and vacation rentals that prioritize quick setup and minimal operational fuss. Its limited scope suits those seeking a straightforward distribution tool.
If your hotel aims for aggressive growth, operational control, and detailed insights, Cloudbeds is the clear choice. For smaller, regional properties or those prioritizing ease and support, eviivo offers a compelling, user-friendly alternative.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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费率管理
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| 支持每周和每月费率 | ||
| 收益规则 | ||
| 派生费率 | ||
| 库存管理 | ||
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房间类型映射
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自动化与同步
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| 批量更新和多重限制 | ||
| 2路实时集成 | ||
| PMS 连接性 | ||
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管理和设置
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| 多种语言 | ||
| 集中的用户和角色管理 | ||
| 多币种支持 | ||
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分析和报告
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| 预订绩效和进度报告 | ||
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Other
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| 无限频道(无需额外费用) |
我们分析了 16 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店从业者喜爱的方面
Reviewers frequently highlight Cloudbeds as intuitive, easy to learn, and practical for day-to-day hotel work. They value having PMS, reservations, ch... Reviewers frequently highlight Cloudbeds as intuitive, easy to learn, and practical for day-to-day hotel work. They value having PMS, reservations, channel management, and related tasks in one workflow, which saves time and reduces operational complexity.
Users most often say Cloudbeds keeps inventory, rates, and bookings synchronized across OTAs in real time, cutting double-bookings and manual updates.... Users most often say Cloudbeds keeps inventory, rates, and bookings synchronized across OTAs in real time, cutting double-bookings and manual updates. Many describe it as a dependable way to manage distribution from one place and improve occupancy control.
许多用户称赞该报告系统能够清晰展现入住率、收入、对比数据和运营绩效,帮助管理层做出更明智的决策。与此同时,也有不少用户希望系统能够提供更深层次的自定义... 许多用户称赞该报告系统能够清晰展现入住率、收入、对比数据和运营绩效,帮助管理层做出更明智的决策。与此同时,也有不少用户希望系统能够提供更深层次的自定义选项、更便捷的导出功能以及更详细的财务信息。
酒店从业者提出异议的方面
评论者指出,Cloudbeds在高级运营流程方面存在不足,例如分次入住、房间调换、候补名单、房间状态控制、团体预订管理以及可编辑的备注或预订信息。这些评论表明... 评论者指出,Cloudbeds在高级运营流程方面存在不足,例如分次入住、房间调换、候补名单、房间状态控制、团体预订管理以及可编辑的备注或预订信息。这些评论表明,Cloudbeds在核心分销方面表现出色,但对于一些酒店而言,在复杂的酒店运营方面,它需要更大的灵活性。
一些评论者称赞其快速、专业的支持和有效的实施协助,尤其是在系统上线初期。另一些评论者则强烈批评上线后的支持速度缓慢或难以联系,认为系统故障或同步问题导... 一些评论者称赞其快速、专业的支持和有效的实施协助,尤其是在系统上线初期。另一些评论者则强烈批评上线后的支持速度缓慢或难以联系,认为系统故障或同步问题导致的延迟会损害客户服务和收入。
排名更高的方面
独特功能
酒店从业者喜爱的方面
许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对... 许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对于确保运营顺畅至关重要。
用户对Eviivo直观易用的平台赞不绝口,该平台简化了预订和渠道管理,即使是不懂技术的用户也能轻松上手。预订、渠道和设置方面的便捷导航显著减少了管理工作。
Eviivo的多种功能,例如多物业管理和集中运营控制,备受好评。用户表示这些功能节省了时间并优化了日常管理,但也有一些用户希望获得更多自定义选项。
酒店从业者提出异议的方面
虽然该平台在桌面端的使用体验备受好评,但一些评论批评其移动网站操作繁琐,应用程序缺乏直观性,导致用户在移动中管理预订时面临诸多挑战。
部分用户最初遇到了一些技术问题,例如显示错误,但他们表示这些问题在获得技术支持后很快就得到了解决。用户认为持续的技术改进将有利于整个平台的提升。
排名更高的方面
评分差异最大的方面
这取决于您的需求。Cloudbeds Channel Manager (myallocator) 和 eviivo Suite™ CM 共享许多核心 Channel Managers 功能,但各有独特的能力。Cloudbeds Channel Manager (myallocator) 提供 196 个经验证的集成合作伙伴,而 eviivo Suite™ CM 提供 33 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ CM 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds Channel Manager (myallocator):否。eviivo Suite™ CM:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 98,eviivo 的为 84。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案