项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
在分析了 457 条经验证的评价后,eviivo 用户最看重其 支持和入职体验, 易于使用且界面直观, 全面的功能集,而 Exely 用户则强调 易用性和运营效率, 支持响应能力和入门帮助, 直接预订和收入增长。点击任意主题查看评价者的反馈。
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易用性和运营效率
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易于使用且界面直观
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支持响应能力和入门帮助
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全面的功能集
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直接预订和收入增长
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节省时间的好处
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实时渠道同步与库存控制
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移动功能
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报告与分析限制
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技术和显示问题
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预订引擎和界面的定制与品牌化
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定价和订阅
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各产品在不同酒店规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #7 66 条评价 | #15 26 条评价 |
| 中型(25-74 间客房) ▾ | #14 21 条评价 | #9 51 条评价 |
| 大型(75-199 间客房) ▾ | #13 5 条评价 | #14 5 条评价 |
| 超大型(200+ 间客房) ▾ | #14 2 条评价 | #7 5 条评价 |
按酒店类型
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| 精品酒店 ▾ | #9 38 条评价 | #15 29 条评价 |
| 豪华酒店 ▾ | #8 42 条评价 | #13 27 条评价 |
| 品牌/连锁酒店 ▾ | #9 24 条评价 | #15 14 条评价 |
| 长住酒店 ▾ | #6 25 条评价 | #14 6 条评价 |
按区域
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| 北美 ▾ | #6 21 条评价 | #18 2 条评价 |
| 欧洲 ▾ | #3 194 条评价 | #19 10 条评价 |
| 亚太 ▾ | #25 1 条评价 | #5 67 条评价 |
| 中东 ▾ | #20 2 条评价 | #7 13 条评价 |
Both eviivo Suite™ CM and Exely Channel Manager aim to optimize your hotel’s distribution and booking processes, primarily by connecting your property to multiple OTAs and reducing manual management tasks. While eviivo’s platform is more comprehensive, including PMS features and extensive integrations, Exely emphasizes simplicity and speed with a focus on channel management. Your choice depends on whether you prioritize a broad management system or streamlined OTA connections.
Since eviivo has a larger review base and more recent reviews, it offers a more current and reliable picture of user satisfaction. Are you ready to find out which product better fits your hotel’s needs?
Both products solve the core problem of managing multiple OTA connections and preventing overbookings. eviivo excels with its multi-property management features, including PMS connectivity and yield rules, making it ideal for hotels and vacation rentals with complex operations. Exely, however, focuses on quick rate updates and real-time synchronization, better suited for small hotels or chains seeking minimal management fuss.
eviivo’s reviews emphasize its intuitive interface, support, and ability to handle large portfolios, whereas Exely is praised for its ease of use and efficiency in day-to-day rate updates. Do you need a full management solution or just a channel optimizer?
If your hotel needs a comprehensive system that handles reservations, guest management, and distribution from one platform, eviivo is the better choice. Its suite of features supports large portfolios and complex operations, making it suitable for vacation rentals, B&Bs, and multi-property hotels.
If your primary goal is to streamline online distribution, reduce manual rate updates, and avoid overbookings with minimal fuss, Exely is preferable. Its lower price point and straightforward interface make it ideal for independent hotels or small chains. For larger portfolios or those wanting broader management tools, eviivo is the clear winner.
eviivo’s user rating for ease of use is 4.65/5, and its onboarding experience is similarly rated, with many users praising its intuitive setup. Support reviews highlight helpful onboarding and friendly customer service, though some mention room for improvement in mobile functionality.
Exely outperforms here with a 4.95/5 ease of use rating and a slightly higher onboarding score at 4.86/5. Users find its interface simple and efficient for daily tasks, with a straightforward process for updating rates and availability.
Edge: Exely.
eviivo boasts 13 shared features plus 2 exclusive, such as PMS connectivity and yield rules, offering a broader set of tools for property management and revenue optimization. Its features enable multi-property oversight, centralized operations, and advanced rate management.
Exely provides essential channel management features, including real-time synchronization, automated reports, and multi-channel connections, but lacks the extensive management tools eviivo offers. If you need detailed revenue controls and property management, eviivo’s feature set is superior.
Edge: eviivo.
eviivo’s reviews highlight support rated at 4.78/5, with comments praising friendly, responsive agents and effective onboarding, though some users desire more personalized assistance. Its onboarding process is well-rated (4.65/5), with many users noting helpful initial setup.
Exely scores slightly higher with a 4.95/5 customer support rating and an onboarding score of 4.86/5. Users describe support as quick, professional, and always helpful, with no major complaints or issues.
Edge: Exely.
eviivo offers 32 verified integration partners, including major OTAs, PMS, and payment providers, supporting a diverse range of property types and operational needs. Its extensive partner list facilitates complex multi-property management and customization.
Exely, with 8 verified partners, focuses on essential OTA integrations and automation but offers fewer options for extensive customization or third-party connections. If integration breadth is critical, eviivo has the edge.
Edge: eviivo.
eviivo, with 231 recent reviews, maintains a high satisfaction rate of 97% likelihood to recommend, especially among vacation rentals and bed & breakfast segments. Its newer reviews reinforce consistent positive experiences, particularly around ease of use and support.
Exely, rated by 102 users, has a slightly higher overall customer satisfaction score with 98% likelihood to recommend, but its reviews are more recent. It is particularly favored by small hotels and chains seeking quick, effective distribution tools.
Edge: eviivo.
eviivo charges a base fee of $700 per month, with no freemium options, and emphasizes value for money given its extensive features and integrations. This higher price reflects its broader management capabilities.
Exely’s base price is only $100 per month, with no added implementation or monthly per-room fees, making it a more affordable option for smaller properties or those with limited budgets. Both are transparent, but eviivo’s higher cost aligns with its more comprehensive system.
Not ideal if:
Not ideal if:
eviivo is a comprehensive management platform that combines channel management, PMS, and revenue tools, making it suitable for multi-property operators and growing businesses. Its broad feature set, integrations, and support network justify its higher price point, especially for larger portfolios.
Exely offers a streamlined, cost-effective channel management solution that excels in real-time synchronization and ease of use. It’s ideal for small hotels or chains prioritizing simplicity, rapid rate updates, and minimal management overhead.
Choose eviivo if you need a full management system capable of scaling and handling complex operations. Opt for Exely if your focus is on efficient, error-free OTA management with a quick learning curve.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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费率管理
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| 库存管理 | ||
| 库存网格 | ||
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房间类型映射
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自动化与同步
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| 批量更新和多重限制 | ||
| 2路实时集成 | ||
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管理和设置
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| 多种语言 | ||
| 集中的用户和角色管理 | ||
| 多币种支持 | ||
| 库存网格 | ||
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分析和报告
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| 分析仪表板 | ||
| 预订绩效和进度报告 |
我们分析了 10 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"Before Exely, we could not get enough flexibility or functionality we needed. We couldn’t manage dynamic pricing or promotions properly, now the system provides us all the tools t..."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对... 许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对于确保运营顺畅至关重要。
用户对Eviivo直观易用的平台赞不绝口,该平台简化了预订和渠道管理,即使是不懂技术的用户也能轻松上手。预订、渠道和设置方面的便捷导航显著减少了管理工作。
Eviivo的多种功能,例如多物业管理和集中运营控制,备受好评。用户表示这些功能节省了时间并优化了日常管理,但也有一些用户希望获得更多自定义选项。
酒店经营者提出异议的方面
虽然该平台在桌面端的使用体验备受好评,但一些评论批评其移动网站操作繁琐,应用程序缺乏直观性,导致用户在移动中管理预订时面临诸多挑战。
部分用户最初遇到了一些技术问题,例如显示错误,但他们表示这些问题在获得技术支持后很快就得到了解决。用户认为持续的技术改进将有利于整个平台的提升。
排名更高的方面
酒店经营者喜爱的方面
用户常常将Exely描述为直观、简单且高效的日常酒店工作平台。该平台被认为能减少手动任务、加快预订处理速度,并使有限时间或技术能力的团队更容易进行价格和可... 用户常常将Exely描述为直观、简单且高效的日常酒店工作平台。该平台被认为能减少手动任务、加快预订处理速度,并使有限时间或技术能力的团队更容易进行价格和可用性管理。
Exely的支持团队因快速、乐于助人且以解决方案为导向的协助而反复受到赞扬,常被认为是酒店信任该平台的主要原因。评论者强调在设置、技术故障排除和日常运营中... Exely的支持团队因快速、乐于助人且以解决方案为导向的协助而反复受到赞扬,常被认为是酒店信任该平台的主要原因。评论者强调在设置、技术故障排除和日常运营中的快速响应,尽管也有少数人希望提供更多培训材料和关于复杂功能的主动指导。
许多用户表示,Exely通过改善预订流程并赋予酒店更多的定价和优惠控制权,帮助增加直接网站销售和整体收入。评论者将该平台与更高的转化率、减少对OTA的依赖以及... 许多用户表示,Exely通过改善预订流程并赋予酒店更多的定价和优惠控制权,帮助增加直接网站销售和整体收入。评论者将该平台与更高的转化率、减少对OTA的依赖以及更好地将网站流量转化为盈利性直接预订联系起来。
酒店经营者提出异议的方面
一个反复出现的主题是,Exely 的报告对于日常运营非常有用,但在收入分析方面尚不够深入或灵活。审查者希望拥有更多可定制的仪表盘、更好的渠道和促销比较、实时... 一个反复出现的主题是,Exely 的报告对于日常运营非常有用,但在收入分析方面尚不够深入或灵活。审查者希望拥有更多可定制的仪表盘、更好的渠道和促销比较、实时数据、OTA/B2B 特定报告,以及更丰富的收入关键绩效指标(KPI),如平均房价(ADR)、房晚数和预订趋势。
一个常见的产品需求是增加预订引擎、外联网、报告和模板的定制化,以便酒店能够匹配其品牌和工作流程。评论者特别提到颜色对比度和品牌色彩问题、更新更现代的网... 一个常见的产品需求是增加预订引擎、外联网、报告和模板的定制化,以便酒店能够匹配其品牌和工作流程。评论者特别提到颜色对比度和品牌色彩问题、更新更现代的网站模板、更好的发票/确认格式,以及更直观的高级设置导航。
排名更高的方面
评分差异最大的方面
这取决于您的需求。eviivo Suite™ CM 和 Exely Channel Manager 共享许多核心 Channel Managers 功能,但各有独特的能力。eviivo Suite™ CM 提供 33 个经验证的集成合作伙伴,而 Exely Channel Manager 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Exely Channel Manager 在易用性方面领先,评分为 4.9/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ CM:否。Exely Channel Manager:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。eviivo 的 HT Score 为 85,Exely 的为 91。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐