Cloudbeds Channel Manager vs. Exely Channel Manager: 哪个更适合您?

更新于 October 12, 2026  ·  已分析 1,621 条经验证的评价

摘要

我们分析了 1,621 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:

Cloudbeds 表现出色 在 易用性和员工培训 方面 — 尤其适合 independent 类型的住宿设施 (4.5/5) ,拥有独特功能如 Centralized user & role management and Unlimited Channels (no additional cost).

Exely 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的住宿设施 (0.0/5) .

查看下方完整分析 ↓

Cloudbeds Channel Manager 与 Exely Channel Manager 相比如何?

基于 HTR 上 1,621 条经验证的酒店经营者评价的并排评分。

HTScore
99
92
推荐可能性
92%
98%
易用性
4.6/5
4.9/5
客户支持
4.4/5
4.9/5
性价比
4.3/5
4.9/5
起始价格 起价 $200/月 起价 $100/月
经验证的评价 1,387 234

Cloudbeds Channel Manager 与 Exely Channel Manager 的优缺点是什么?

在分析了 1,621 条经验证的评价后,Cloudbeds 用户最看重其 易用性和员工培训, 日历和预订管理, 报告与分析,而 Exely 用户则强调 用户友好的界面和日常操作的便利性, exely团队的支持与响应能力, 渠道管理与实时ota同步。点击任意主题查看评价者的反馈。

Cloudbeds Cloudbeds Exely Exely
优点
+ 易用性和员工培训 ▾
+ 用户友好的界面和日常操作的便利性 ▾
+ 日历和预订管理 ▾
+ Exely团队的支持与响应能力 ▾
+ 报告与分析 ▾
+ 渠道管理与实时OTA同步 ▾
+ 渠道管理和OTA同步 ▾
+ 增加直订和网站收入 ▾
缺点
− 支持响应速度 ▾
− 报告与分析差距 ▾
− 支付、开票和会计流程 ▾
− 与PMS及其他第三方系统的集成 ▾
− 移动应用限制 ▾

Cloudbeds 对比 Exely:按酒店细分市场排名

各产品在不同酒店规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。

按酒店规模

细分市场 Cloudbeds Cloudbeds Exely Exely
小型(10-24 间客房) ▾ #3 572 条评价 #15 26 条评价
中型(25-74 间客房) ▾ #5 171 条评价 #9 51 条评价
大型(75-199 间客房) ▾ #4 42 条评价 #14 5 条评价
超大型(200+ 间客房) ▾ #11 4 条评价 #7 5 条评价

按酒店类型

细分市场 Cloudbeds Cloudbeds Exely Exely
精品酒店 ▾ #2 484 条评价 #15 29 条评价
豪华酒店 ▾ #4 213 条评价 #13 27 条评价
品牌/连锁酒店 ▾ #4 108 条评价 #15 14 条评价
长住酒店 ▾ #2 92 条评价 #14 6 条评价

按区域

细分市场 Cloudbeds Cloudbeds Exely Exely
北美 ▾ #1 405 条评价 #18 2 条评价
欧洲 ▾ #4 183 条评价 #19 10 条评价
亚太 ▾ #4 231 条评价 #5 67 条评价
中东 ▾ #6 14 条评价 #7 13 条评价

The Decision

Choosing a channel manager for your hotel involves balancing ease of use, features, support, and overall value. Both Cloudbeds’ MyAllocator and Exely aim to simplify distribution, but their approaches and strengths differ significantly. Your decision hinges on which product aligns best with your hotel’s size, technology needs, and growth plans.

Cloudbeds’ platform offers a broad suite of integrated tools with a proven track record and a larger user base. Exely, meanwhile, emphasizes straightforward, error-reducing rate management with an ultra-lean interface. Which will serve your hotel better?

Is Cloudbeds or Exely Better for Hotels?

Cloudbeds and Exely both solve the core challenge of managing multiple OTAs and reducing overbookings through synchronization. Cloudbeds’s strength lies in its extensive ecosystem, integration options, and comprehensive platform that combines PMS, channel management, and booking engine—making it ideal for hotels seeking an all-in-one solution.

Exely focuses primarily on rate and availability updates with a simple interface, designed to eliminate manual errors quickly. It’s best suited for hotels or chains that want a straightforward, highly reliable channel manager without extra features. Do you need a full platform or a specialized rate management tool?

Cloudbeds vs Exely: Which Should Your Hotel Choose?

If your hotel needs a broad, integrated platform that manages operations, distribution, and guest engagement in one place, Cloudbeds is the clear pick. Its larger review base (over 1,062 reviews) and higher recency of feedback mean better support and ongoing improvements.

If your hotel’s priority is error-free, rapid updates across OTAs with minimal fuss—and you don’t require a broader PMS—Exely offers a simpler, more direct experience. It’s perfect for independent hotels and chains that want to streamline distribution without extra bells and whistles.

For multi-property management, extensive integrations, and future scalability, Cloudbeds outshines. For quick, reliable rate updates and overbooking prevention, Exely is a solid choice.

Is Cloudbeds or Exely Easier to Use?

Cloudbeds has a highly regarded interface with a 4.6/5 ease-of-use rating, praised for its intuitive design and staff onboarding. Its onboarding score (4.45/5) and review comments highlight a platform that’s accessible to teams at all levels, though some users mention a learning curve with advanced features.

Exely edges out slightly with a 4.95/5 rating, offering a very simple, user-friendly extranet that minimizes training needs. Its minimalistic approach means less complexity during setup and daily operations.

Edge: Exely.

Which Has Better Features: Cloudbeds or Exely?

Cloudbeds stands out with 17 unique features, including PMS connectivity, role management, unlimited channels, and yield rules—features that give it a broader operational scope. Its ability to connect with 190 verified partners and offer extensive automation sets it apart.

Exely provides core channel management features, focusing solely on rate and availability updates, with no additional features beyond synchronization and reporting. Its simplicity is an advantage for those seeking straightforward functionality.

Edge: Cloudbeds.

Which Has Better Customer Support: Cloudbeds or Exely?

Cloudbeds’s support rating (4.41/5) is strong, with reviews emphasizing responsiveness and helpfulness, though some users report occasional delays. Its onboarding process is well-rated (4.45/5), and the company has a large, global support team.

Exely scores a perfect 4.95/5 on support and onboarding, with reviews explicitly praising its responsiveness and ease of problem-solving. Its recent product launch and smaller team enable more personalized, rapid assistance.

Edge: Exely.

Which Has More Integrations: Cloudbeds or Exely?

Cloudbeds excels with 190 verified partners, offering integrations with PMS, revenue management, marketing, and more. Shared partners like Booking.com and IDeaS ensure robust connectivity, supporting extensive automation.

Exely has only 8 verified partners, mainly OTA platforms like Booking.com and Hotellab, with limited other integrations. Its ecosystem is more focused and less flexible for expanding operational needs.

Edge: Cloudbeds.

Which Do Hoteliers Rate Higher: Cloudbeds or Exely?

Cloudbeds’s 4.64/5 overall rating reflects a broad user base, including independent hotels, hostels, and boutique properties, with recent reviews confirming continued satisfaction. Hotels consistently praise its comprehensive features and ease of scaling.

Exely, with a 85.09/5 HTR score but fewer reviews, has received uniformly positive feedback about its simplicity and reliability—particularly from independent hotels and small chains. However, the limited number of recent reviews reduces confidence in long-term support.

Given the volume and recency, Cloudbeds’s ratings are more representative, making it the stronger choice.

Edge: Cloudbeds.

How Much Do Cloudbeds and Exely Cost?

Cloudbeds charges a $200/month base fee, with no freemium or tiered pricing outlined. Its higher cost reflects its broader feature set and extensive integrations.

Exely’s pricing starts at $100/month with no additional fees, making it more affordable for hotels prioritizing fundamental distribution management. Its straightforward pricing structure appeals to smaller operations.

For value that matches your budget and feature needs, Cloudbeds offers more, but Exely’s lower price may suffice for simple use cases.

What Type of Hotel Should Use Cloudbeds?

  • Hotels seeking an all-in-one platform with PMS, booking engine, and channel management.
  • Properties with multiple locations or growing portfolios.
  • Hotels that want advanced automation and detailed reporting.
  • Teams that need flexible integrations with third-party systems.
  • Hotels aiming for operational scalability and guest experience improvements.

Not ideal if you prefer a lean, single-function channel manager without additional features, or have a very limited IT support team.

What Type of Hotel Should Use Exely?

  • Independent hotels or small chains focusing solely on distribution.
  • Hotels that prefer a simple, fast rate update process.
  • Properties that want to avoid complexity and minimize training.
  • Hotels with existing systems and need a reliable, straightforward channel manager.
  • Hotels looking to eliminate overbooking and manual errors across online channels.

Not ideal if you need a broader platform that manages reservations, guest engagement, or revenue optimization.

Exely vs Cloudbeds: The Bottom Line for Hotels

Cloudbeds offers a comprehensive, scalable platform that integrates operations, distribution, and guest experience — making it ideal for hotels aiming to grow and optimize across multiple channels. Its larger user base, broader feature set, and extensive integrations make it a top choice for mid-sized and larger hotels seeking efficiency and future-proofing.

Exely’s simplicity, affordability, and focus on error-free rate synchronization suit small hotels or chains that want a straightforward, reliable channel manager. Its ease of use and dedicated support make it a dependable solution for those with limited technical resources.

If your hotel needs a broad, future-ready platform, Cloudbeds is the clear leader. For quick, reliable distribution without extra complexity, Exely offers a strong alternative.

Cloudbeds Channel Manager 和 Exely Channel Manager 的价格是多少?

渠道经理 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。

Cloudbeds Cloudbeds Exely Exely
起始价格 起价 $200/月 起价 $100/月

功能对比:Cloudbeds Channel Manager 与 Exely Channel Manager

这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。

功能 Cloudbeds Cloudbeds Exely Exely
▾ 费率管理
100%
100%
支持每周和每月费率
收益规则
派生费率
库存管理
库存网格
▾ 房间类型映射
100%
100%
通道自映射
▾ 自动化与同步
100%
100%
批量更新和多重限制
2路实时集成
PMS 连接性
▾ 管理和设置
100%
100%
多种语言
集中的用户和角色管理
多币种支持
库存网格
综合支付处理
▾ 分析和报告
100%
100%
分析仪表板
预订绩效和进度报告
▾ Other
100%
0%
无限频道(无需额外费用)

实际成果:Cloudbeds 对比 Exely(按业务目标)

我们分析了 10 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Cloudbeds Himmapana Villas 中型
+ Growth in direct bookings: the combination of a strong social media presence and an effective online booking and payment system has led to a significant increase in direct bookings.
+ Operational efficiency: the adoption of a simple yet effective hotel management system has streamlined day-to-day operations, efficiently handling over 2,000 bookings annually, including special guest requests.
+ Remote management flexibility: the use of a cloud-based platform allows for the convenient remote management of the property, enabling operations to be handled effectively both on-site and during travel.

"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."

Thomas K. Petersen
Thomas K. Petersen
Managing Partner
Exely Savoy Westend Hotel 大型
+ Direct bookings doubled after implementation of Exely Solutions.
+ Website conversion rate increased from 1.7% to 3.5%, meaning nearly twice as many visitors completed bookings.
+ �s official website became the #1 sales channel, consistently outperforming all OTA channels in revenue.

"Before Exely, we could not get enough flexibility or functionality we needed. We couldn’t manage dynamic pricing or promotions properly, now the system provides us all the tools t..."

M
Ms. Ada
Deputy Manager/Sales & Marketing Directo...
提高运营效率
Cloudbeds Flor Parks 小型
+ 17% increase in online reviews
+ 11% of monthly bookings from Google Free Listings
+ Fully integrated booking engine & channel manager

"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."

V
Victor Menor
Operations Manager
Exely Boulevard Batumi Hotel & Bellevue Residence 中型
+ 15% of total online bookings now come from the hotel
+ �s own website.
+ Availability and pricing are now consistently synced across all OTA channels.

"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."

N
Nino Motskobili
Head of Data Operations
改善宾客体验
Cloudbeds The Pad Silverthorne 小型
+ 60% direct bookings in year one
+ 95% guest rating with 1000+ reviews
+ High OTA click-through rates, with lower cancellation rates

"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."

Kevin Bowen
Kevin Bowen
Director of Operations
Exely Exely

该目标暂无已发布的案例研究。

Cloudbeds 对比 Exely:总结

Cloudbeds
Cloudbeds
4.6/5 来自 1,387 条评价

酒店经营者喜爱的方面

易用性和员工培训 81% 正面

一个持续的优势是 Cloudbeds 对非技术人员来说易于学习和操作,这缩短了培训时间并减少了对专家的依赖。用户还提到培训资源、视频和知识库在采用过程中非常有帮... 一个持续的优势是 Cloudbeds 对非技术人员来说易于学习和操作,这缩短了培训时间并减少了对专家的依赖。用户还提到培训资源、视频和知识库在采用过程中非常有帮助,尽管仍有部分用户希望获得更深入的高级功能引导培训。

日历和预订管理 62% 正面

用户反复表示,Cloudbeds的日历使日常预订处理变得简单、清晰、高效。它帮助员工跟踪入住率,管理入住/退房、拆分住宿、房间分配和预订变更,集中在一个平台上,... 用户反复表示,Cloudbeds的日历使日常预订处理变得简单、清晰、高效。它帮助员工跟踪入住率,管理入住/退房、拆分住宿、房间分配和预订变更,集中在一个平台上,减少前台的手动协调。

报告与分析 65% 正面

许多用户依赖Cloudbeds进行运营和财务报告,特别是入住率、收入、渠道表现和同比比较。同时,他们也经常要求更快的下载速度、更现代的仪表盘、更深层次的定制以... 许多用户依赖Cloudbeds进行运营和财务报告,特别是入住率、收入、渠道表现和同比比较。同时,他们也经常要求更快的下载速度、更现代的仪表盘、更深层次的定制以及更实用的管理报告格式。

酒店经营者提出异议的方面

支持响应速度 52% 负面

支持服务常因快速的聊天回复、及时的跟进以及良好的入门协助而受到称赞,尤其是在团队需要帮助学习系统时。然而,也有不少关于工单解决缓慢、缺乏电话支持、聊天... 支持服务常因快速的聊天回复、及时的跟进以及良好的入门协助而受到称赞,尤其是在团队需要帮助学习系统时。然而,也有不少关于工单解决缓慢、缺乏电话支持、聊天机器人摩擦以及对紧急运营故障处理不当的强烈抱怨。

支付、开票和会计流程 58% 负面

用户看重Cloudbeds在集成支付、发票生成、账单处理以及简化账单流程方面的优势,减少了前台的手工操作。负面反馈主要集中在本地税务开票差异、支付设置问题、缺... 用户看重Cloudbeds在集成支付、发票生成、账单处理以及简化账单流程方面的优势,减少了前台的手工操作。负面反馈主要集中在本地税务开票差异、支付设置问题、缺少支付网关选项,以及对区域合规和多币种操作支持不足。

排名更高的方面

大型(75-199 间客房) #4 vs #14
中型(25-74 间客房) #5 vs #9
小型(10-24 间客房) #3 vs #15
超小型(少于 10 间客房) #1 vs #21

独特功能

集中的用户和角色管理 无限频道(无需额外费用)
4.6/5 易用性 4.4/5 客户支持 203 个集成
访问官网
Exely
Exely
4.9/5 来自 234 条评价

酒店经营者喜爱的方面

用户友好的界面和日常操作的便利性 85% 正面

评测者经常描述 Exely 直观、易于使用、适合日常酒店工作。他们表示该系统简化了预订管理、价格更新和分销任务,帮助团队以更少的培训和错误更快地工作。

Exely团队的支持与响应能力 99% 正面

大量评价赞扬Exely支持团队提供快速、专业、以解决方案为导向的帮助。酒店重视在安装和日常运营中的快速响应,许多评价表示团队的主动指导减少了摩擦,帮助他们... 大量评价赞扬Exely支持团队提供快速、专业、以解决方案为导向的帮助。酒店重视在安装和日常运营中的快速响应,许多评价表示团队的主动指导减少了摩擦,帮助他们更高效地使用平台。

渠道管理与实时OTA同步 93% 正面

用户通常表示Exely能够在多个OTA之间实现价格、房态和库存的实时同步,从而减少超售和手动更新。酒店重视能够从一个平台管理多个渠道,并保持分销的一致性。

酒店经营者提出异议的方面

报告与分析差距 81% 负面

报告是最常见的改进需求之一。评审希望获得更详细、可定制且更快的报告,能够更好地了解收入、渠道表现、预订趋势和客人行为,以支持更有效的收入管理决策。

与PMS及其他第三方系统的集成 41% 负面

许多用户希望与PMS平台、OTA、支付网关及其他酒店系统的集成更加强大。虽然一些用户称赞现有的连接,但也有人反映缺少PMS接口或集成问题,导致手动操作、重复预... 许多用户希望与PMS平台、OTA、支付网关及其他酒店系统的集成更加强大。虽然一些用户称赞现有的连接,但也有人反映缺少PMS接口或集成问题,导致手动操作、重复预订或工作流程灵活性受限。

排名更高的方面

超大型(200+ 间客房) #7 vs #11
BG #1 vs #3
GE #1 vs #6
TR #4 vs #7
4.9/5 易用性 4.9/5 客户支持 10 个集成
查看资料

评分差异最大的方面

综合评分 Cloudbeds 4.6 vs 0.0 (+4.6)
客户支持 Exely 4.9 vs 4.4 (+0.5)
性价比 Exely 4.9 vs 4.3 (+0.6)
上手体验 Exely 4.9 vs 4.5 (+0.4)

关于 Cloudbeds Channel Manager 与 Exely Channel Manager 的常见问题

Cloudbeds Channel Manager 能否替代 Exely Channel Manager?

这取决于您的需求。Cloudbeds Channel Manager 和 Exely Channel Manager 共享许多核心 Channel Managers 功能,但各有独特的能力。Cloudbeds Channel Manager 提供 203 个经验证的集成合作伙伴,而 Exely Channel Manager 提供 10 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速上手。Exely Channel Manager 在易用性方面领先,评分为 4.9/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。

Cloudbeds Channel Manager 或 Exely Channel Manager 是否提供免费方案?

Cloudbeds Channel Manager:否。Exely Channel Manager:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Cloudbeds Channel Manager 和 Exely Channel Manager?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 99,Exely 的为 92。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量 ▾

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性 ▾

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

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