项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 1,515 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Cloudbeds 表现出色 在 ease of use and fast onboarding 方面 — 尤其适合 independent 类型的住宿设施 (4.5/5) ,拥有独特功能如 Centralized user & role management and Unlimited Channels (no additional cost).
Exely 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的住宿设施 (0.0/5) .
在分析了 1,515 条经验证的评价后,Cloudbeds 用户最看重其 ease of use and fast onboarding, channel synchronization and ota connectivity, 报告与分析,而 Exely 用户则强调 易用性和运营效率, 支持响应能力和入门帮助, 直接预订和收入增长。点击任意主题查看评价者的反馈。
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Ease of use and fast onboarding
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易用性和运营效率
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Channel synchronization and OTA connectivity
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支持响应能力和入门帮助
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报告与分析
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直接预订和收入增长
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一体化平台整合
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实时渠道同步与库存控制
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基于日历的预订管理
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报告与分析限制
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支付、开票和财务工作流程
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预订引擎和界面的定制与品牌化
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客户支持响应速度
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各产品在不同酒店规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #3 572 条评价 | #15 26 条评价 |
| 中型(25-74 间客房) ▾ | #5 171 条评价 | #9 51 条评价 |
| 大型(75-199 间客房) ▾ | #4 42 条评价 | #14 5 条评价 |
| 超大型(200+ 间客房) ▾ | #11 4 条评价 | #7 5 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #2 484 条评价 | #15 29 条评价 |
| 豪华酒店 ▾ | #4 213 条评价 | #13 27 条评价 |
| 品牌/连锁酒店 ▾ | #4 108 条评价 | #15 14 条评价 |
| 长住酒店 ▾ | #2 92 条评价 | #14 6 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #1 405 条评价 | #18 2 条评价 |
| 欧洲 ▾ | #4 183 条评价 | #19 10 条评价 |
| 亚太 ▾ | #4 231 条评价 | #5 67 条评价 |
| 中东 ▾ | #6 14 条评价 | #7 13 条评价 |
Choosing a channel manager for your hotel involves balancing ease of use, features, support, and overall value. Both Cloudbeds’ MyAllocator and Exely aim to simplify distribution, but their approaches and strengths differ significantly. Your decision hinges on which product aligns best with your hotel’s size, technology needs, and growth plans.
Cloudbeds’ platform offers a broad suite of integrated tools with a proven track record and a larger user base. Exely, meanwhile, emphasizes straightforward, error-reducing rate management with an ultra-lean interface. Which will serve your hotel better?
Cloudbeds and Exely both solve the core challenge of managing multiple OTAs and reducing overbookings through synchronization. Cloudbeds’s strength lies in its extensive ecosystem, integration options, and comprehensive platform that combines PMS, channel management, and booking engine—making it ideal for hotels seeking an all-in-one solution.
Exely focuses primarily on rate and availability updates with a simple interface, designed to eliminate manual errors quickly. It’s best suited for hotels or chains that want a straightforward, highly reliable channel manager without extra features. Do you need a full platform or a specialized rate management tool?
If your hotel needs a broad, integrated platform that manages operations, distribution, and guest engagement in one place, Cloudbeds is the clear pick. Its larger review base (over 1,062 reviews) and higher recency of feedback mean better support and ongoing improvements.
If your hotel’s priority is error-free, rapid updates across OTAs with minimal fuss—and you don’t require a broader PMS—Exely offers a simpler, more direct experience. It’s perfect for independent hotels and chains that want to streamline distribution without extra bells and whistles.
For multi-property management, extensive integrations, and future scalability, Cloudbeds outshines. For quick, reliable rate updates and overbooking prevention, Exely is a solid choice.
Cloudbeds has a highly regarded interface with a 4.6/5 ease-of-use rating, praised for its intuitive design and staff onboarding. Its onboarding score (4.45/5) and review comments highlight a platform that’s accessible to teams at all levels, though some users mention a learning curve with advanced features.
Exely edges out slightly with a 4.95/5 rating, offering a very simple, user-friendly extranet that minimizes training needs. Its minimalistic approach means less complexity during setup and daily operations.
Edge: Exely.
Cloudbeds stands out with 17 unique features, including PMS connectivity, role management, unlimited channels, and yield rules—features that give it a broader operational scope. Its ability to connect with 190 verified partners and offer extensive automation sets it apart.
Exely provides core channel management features, focusing solely on rate and availability updates, with no additional features beyond synchronization and reporting. Its simplicity is an advantage for those seeking straightforward functionality.
Edge: Cloudbeds.
Cloudbeds’s support rating (4.41/5) is strong, with reviews emphasizing responsiveness and helpfulness, though some users report occasional delays. Its onboarding process is well-rated (4.45/5), and the company has a large, global support team.
Exely scores a perfect 4.95/5 on support and onboarding, with reviews explicitly praising its responsiveness and ease of problem-solving. Its recent product launch and smaller team enable more personalized, rapid assistance.
Edge: Exely.
Cloudbeds excels with 190 verified partners, offering integrations with PMS, revenue management, marketing, and more. Shared partners like Booking.com and IDeaS ensure robust connectivity, supporting extensive automation.
Exely has only 8 verified partners, mainly OTA platforms like Booking.com and Hotellab, with limited other integrations. Its ecosystem is more focused and less flexible for expanding operational needs.
Edge: Cloudbeds.
Cloudbeds’s 4.64/5 overall rating reflects a broad user base, including independent hotels, hostels, and boutique properties, with recent reviews confirming continued satisfaction. Hotels consistently praise its comprehensive features and ease of scaling.
Exely, with a 85.09/5 HTR score but fewer reviews, has received uniformly positive feedback about its simplicity and reliability—particularly from independent hotels and small chains. However, the limited number of recent reviews reduces confidence in long-term support.
Given the volume and recency, Cloudbeds’s ratings are more representative, making it the stronger choice.
Edge: Cloudbeds.
Cloudbeds charges a $200/month base fee, with no freemium or tiered pricing outlined. Its higher cost reflects its broader feature set and extensive integrations.
Exely’s pricing starts at $100/month with no additional fees, making it more affordable for hotels prioritizing fundamental distribution management. Its straightforward pricing structure appeals to smaller operations.
For value that matches your budget and feature needs, Cloudbeds offers more, but Exely’s lower price may suffice for simple use cases.
Not ideal if you prefer a lean, single-function channel manager without additional features, or have a very limited IT support team.
Not ideal if you need a broader platform that manages reservations, guest engagement, or revenue optimization.
Cloudbeds offers a comprehensive, scalable platform that integrates operations, distribution, and guest experience — making it ideal for hotels aiming to grow and optimize across multiple channels. Its larger user base, broader feature set, and extensive integrations make it a top choice for mid-sized and larger hotels seeking efficiency and future-proofing.
Exely’s simplicity, affordability, and focus on error-free rate synchronization suit small hotels or chains that want a straightforward, reliable channel manager. Its ease of use and dedicated support make it a dependable solution for those with limited technical resources.
If your hotel needs a broad, future-ready platform, Cloudbeds is the clear leader. For quick, reliable distribution without extra complexity, Exely offers a strong alternative.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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费率管理
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| 支持每周和每月费率 | ||
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| 派生费率 | ||
| 库存管理 | ||
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房间类型映射
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| 通道自映射 | ||
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自动化与同步
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| 批量更新和多重限制 | ||
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管理和设置
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| 多种语言 | ||
| 集中的用户和角色管理 | ||
| 多币种支持 | ||
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| 综合支付处理 | ||
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分析和报告
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| 分析仪表板 | ||
| 预订绩效和进度报告 | ||
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Other
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| 无限频道(无需额外费用) |
我们分析了 10 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
"Before Exely, we could not get enough flexibility or functionality we needed. We couldn’t manage dynamic pricing or promotions properly, now the system provides us all the tools t..."
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
Many reviewers describe Cloudbeds as intuitive, easy to learn, and simple to teach to staff, which lowers training time and helps small teams adopt it... Many reviewers describe Cloudbeds as intuitive, easy to learn, and simple to teach to staff, which lowers training time and helps small teams adopt it quickly. This ease of use is often tied to operational efficiency, especially for independent hotels and guesthouses that want a system staff can handle without heavy technical knowledge.
Users repeatedly say Cloudbeds keeps inventory and rates synced across major OTAs, reducing double bookings, rate mismatches, and manual updates. This... Users repeatedly say Cloudbeds keeps inventory and rates synced across major OTAs, reducing double bookings, rate mismatches, and manual updates. This is one of the clearest value drivers in the reviews because it improves distribution accuracy and frees staff time.
报告是Cloudbeds最受重视的优势之一,特别是在入住率、收入、渠道表现和年度对比分析方面。与此同时,许多用户希望拥有更现代的仪表盘、更快的下载速度以及更好... 报告是Cloudbeds最受重视的优势之一,特别是在入住率、收入、渠道表现和年度对比分析方面。与此同时,许多用户希望拥有更现代的仪表盘、更快的下载速度以及更好的自定义功能,以便管理层更容易使用报告做出决策。
酒店经营者提出异议的方面
日历视图因使预订变得易于理解、更新和日常管理而受到广泛赞誉。评审者看重它可以加快前台工作流程、跟踪入住率,以及直接从日程视图处理拆分预订、房间分配和备... 日历视图因使预订变得易于理解、更新和日常管理而受到广泛赞誉。评审者看重它可以加快前台工作流程、跟踪入住率,以及直接从日程视图处理拆分预订、房间分配和备注等任务。
用户喜欢Cloudbeds的集成支付处理、账单交易和发票/收据创建,因为它们简化了结账流程并减少了后台工作。然而,一些评论要求更强的本地支付集成、符合税务的开... 用户喜欢Cloudbeds的集成支付处理、账单交易和发票/收据创建,因为它们简化了结账流程并减少了后台工作。然而,一些评论要求更强的本地支付集成、符合税务的开票、可编辑的报价以及针对不同市场更灵活的计费工作流程。
排名更高的方面
独特功能
酒店经营者喜爱的方面
用户常常将Exely描述为直观、简单且高效的日常酒店工作平台。该平台被认为能减少手动任务、加快预订处理速度,并使有限时间或技术能力的团队更容易进行价格和可... 用户常常将Exely描述为直观、简单且高效的日常酒店工作平台。该平台被认为能减少手动任务、加快预订处理速度,并使有限时间或技术能力的团队更容易进行价格和可用性管理。
Exely的支持团队因快速、乐于助人且以解决方案为导向的协助而反复受到赞扬,常被认为是酒店信任该平台的主要原因。评论者强调在设置、技术故障排除和日常运营中... Exely的支持团队因快速、乐于助人且以解决方案为导向的协助而反复受到赞扬,常被认为是酒店信任该平台的主要原因。评论者强调在设置、技术故障排除和日常运营中的快速响应,尽管也有少数人希望提供更多培训材料和关于复杂功能的主动指导。
许多用户表示,Exely通过改善预订流程并赋予酒店更多的定价和优惠控制权,帮助增加直接网站销售和整体收入。评论者将该平台与更高的转化率、减少对OTA的依赖以及... 许多用户表示,Exely通过改善预订流程并赋予酒店更多的定价和优惠控制权,帮助增加直接网站销售和整体收入。评论者将该平台与更高的转化率、减少对OTA的依赖以及更好地将网站流量转化为盈利性直接预订联系起来。
酒店经营者提出异议的方面
一个反复出现的主题是,Exely 的报告对于日常运营非常有用,但在收入分析方面尚不够深入或灵活。审查者希望拥有更多可定制的仪表盘、更好的渠道和促销比较、实时... 一个反复出现的主题是,Exely 的报告对于日常运营非常有用,但在收入分析方面尚不够深入或灵活。审查者希望拥有更多可定制的仪表盘、更好的渠道和促销比较、实时数据、OTA/B2B 特定报告,以及更丰富的收入关键绩效指标(KPI),如平均房价(ADR)、房晚数和预订趋势。
一个常见的产品需求是增加预订引擎、外联网、报告和模板的定制化,以便酒店能够匹配其品牌和工作流程。评论者特别提到颜色对比度和品牌色彩问题、更新更现代的网... 一个常见的产品需求是增加预订引擎、外联网、报告和模板的定制化,以便酒店能够匹配其品牌和工作流程。评论者特别提到颜色对比度和品牌色彩问题、更新更现代的网站模板、更好的发票/确认格式,以及更直观的高级设置导航。
排名更高的方面
评分差异最大的方面
这取决于您的需求。Cloudbeds Channel Manager (myallocator) 和 Exely Channel Manager 共享许多核心 Channel Managers 功能,但各有独特的能力。Cloudbeds Channel Manager (myallocator) 提供 199 个经验证的集成合作伙伴,而 Exely Channel Manager 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Exely Channel Manager 在易用性方面领先,评分为 4.9/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds Channel Manager (myallocator):否。Exely Channel Manager:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 98,Exely 的为 91。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐