The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #1 592 条评价 | — |
| 中型(25-74 间客房) ▾ | #4 212 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 42 条评价 | — |
| 超大型(200+ 间客房) | #13 4 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #2 473 条评价 | — |
| 豪华酒店 ▾ | #4 228 条评价 | — |
| 品牌/连锁酒店 ▾ | #6 116 条评价 | — |
| 长住酒店 ▾ | #2 93 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #2 435 条评价 | — |
| 欧洲 ▾ | #7 163 条评价 | — |
| 亚太 ▾ | #3 226 条评价 | — |
| 中东 ▾ | #7 11 条评价 | — |
Choosing between Cloudbeds PMS by Cloudbeds and Moder by Moder hinges on your hotel’s specific needs. Both systems aim to streamline operations and improve guest experiences, but they differ significantly in scale, features, and market presence. Cloudbeds, with its extensive integration ecosystem and large user base, is designed for hotels seeking a comprehensive, proven platform. Moder, a newer entrant, offers simplicity and automation in a lightweight, mobile-friendly package but has fewer reviews and less market penetration. Are you ready to dive into the details?
Cloudbeds and Moder both serve as property management systems but cater to different scales and complexities. Cloudbeds consolidates reservation management, channel distribution, revenue tools, and more into one ecosystem, making it ideal for hotels with diverse operations or plans for growth. Moder focuses on automating daily workflows, reducing errors, and offering real-time data in a straightforward, mobile-first interface, suited for small to mid-sized properties prioritizing operational efficiency. Do you need a multi-functional platform or a lean automation tool?
Cloudbeds boasts over 1,071 reviews with recent feedback from 81 users in the last six months, giving it a robust and current data set. Moder’s only three reviews, all recent, provide limited insight but reflect a very positive sentiment among its small user base. The sheer volume and recency of Cloudbeds reviews make it the more reliable choice for decision-makers prioritizing proven performance.
If your hotel operates across multiple channels, needs extensive integration options, and aims for scalable growth, Cloudbeds is the clear choice. Its rich feature set includes a channel manager, revenue management, online check-in, and a guest CRM, making it suitable for hotels of all sizes that want to optimize distribution and revenue. Conversely, if you prioritize a simple, automation-driven system that reduces manual work and improves staff efficiency, Moder’s streamlined workflows may fit better, especially for small hotels or independent properties that value ease of use and mobility.
For hotels with complex distribution needs, Cloudbeds’ 190 verified integrations and multi-lingual support make it indispensable. If your team values quick onboarding, immediate automation, and minimal complexity, Moder’s focus on daily workflows and intuitive interface could be advantageous. Which approach aligns with your operational priorities?
Cloudbeds scores 4.61/5 for ease of use, with a well-rated onboarding process at 4.45/5, praised for its intuitive navigation and comprehensive training resources. Its busy user base underscores a relatively straightforward learning curve, though some mention setup complexity. Support responsiveness is rated at 4.41/5, and users comment positively on its mobile app and cloud accessibility.
Moder surpasses Cloudbeds with a perfect 5/5 ease-of-use rating, emphasizing its mobile-first design and straightforward workflows. As a newer product, Moder’s simple interface minimizes training time and reduces errors, earning high praise for onboarding and daily operation. Its limited user reviews still reflect a very positive experience.
Edge: Moder.
Cloudbeds offers 64 exclusive features, including a channel manager, integrated CRS, online booking engine, automated night audit, guest messaging, and detailed revenue reports—built-in tools for comprehensive management. It supports multi-currency, multi-lingual operations, and extensive integrations, making it suitable for large or multi-property hotels seeking scalability.
Moder provides core functionalities like reservations, front desk management, guest profiles, billing, and real-time updates but lacks the extensive add-ons offered by Cloudbeds. Its automation of workflows and centralized dashboard improve efficiency but do not include advanced revenue management or channel management features.
Edge: Cloudbeds.
Cloudbeds’ support scores 4.41/5, with reviews highlighting prompt, knowledgeable assistance, and responsive onboarding. Users appreciate its online support portal, training resources, and dedicated account management, especially during complex setups. However, some mention occasional delays during peak times.
Moder’s customer support is rated 5/5, with reviewers citing exceptional onboarding and ongoing assistance. While its small user base limits review volume, feedback is uniformly positive about support’s responsiveness and clarity. Given Cloudbeds’ larger, more established support infrastructure, it offers more proven reliability.
Edge: Cloudbeds.
Cloudbeds boasts 190 verified partners, including key systems like AdsHotel, Trevo, HiJiffy, and Umi Digital, enabling extensive customization and connectivity. Its integrations cover channel management, payment processing, CRM, EPoS, and more—facilitating an interconnected tech stack.
Moder currently has zero verified integrations, limiting its ability to connect with external systems. While its core functionalities are strong, the lack of third-party connectivity restricts scalability and flexibility for properties needing broad system integrations.
Edge: Cloudbeds.
Cloudbeds’ overall rating is 4.63/5 based on 1,071 reviews, with a recent review count of 81, indicating active user feedback. It is highly rated across segments, especially by boutique hotels and hostels, with many praising its interface, automation, and revenue tools.
Moder’s rating is 0/5, based on only three reviews, all extremely positive. However, the limited review volume makes it difficult to gauge broader hotel satisfaction, making Cloudbeds the more trusted choice based on recent, extensive feedback.
Edge: Cloudbeds.
Cloudbeds charges a monthly flat fee starting at $600, with no free tier or implementation fees. Pricing is transparent but can be substantial for smaller properties, especially with added modules and integrations.
Moder’s pricing details are unavailable, indicating it may lack transparent public pricing. Its smaller scale and fewer features suggest a potentially lower price point, but without confirmed figures, Cloudbeds’s pricing remains more concrete and established.
Not ideal if:
Not ideal if:
Cloudbeds is a comprehensive, scalable platform with a proven track record and extensive feature set, suited for hotels seeking growth and integration. Its larger market presence and diverse functionalities make it a robust choice for properties needing a full management ecosystem.
Moder excels in simplicity, automation, and ease of use, making it ideal for small hotels or independent properties prioritizing operational efficiency without complex needs. Its mobile-friendly approach is perfect for teams on the go but lacks the breadth of Cloudbeds’ integrations and features.
If your hotel demands a mature, feature-rich platform with proven reliability, Cloudbeds is the stronger choice. For streamlined operations with a focus on automation and minimal complexity, Moder provides a compelling alternative.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住... Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住/退房流程。
Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更... Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更顺利地过渡。
Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并... Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并实现了实时同步运营。
酒店从业者提出异议的方面
Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它... Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它非常实用。
尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用... 尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用户中是一个普遍存在的问题。
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds PMS 和 Moder 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 189 个经验证的集成合作伙伴,而 Moder 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Moder 在易用性方面领先,评分为 5.0/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds PMS:否。Moder:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,Moder 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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