The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 1,242 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Cloudbeds 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.6/5) ,拥有独特功能如 Integrated Payment Terminal & Card Reader and Transactional Emails (booking, folios, etc).
GP Dati Hotel Service 表现出色 ,拥有独特功能如 On premise.
基于 HTR 上 1,242 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $600/mo | Contact sales |
| 经验证的评价 | 1,242 | 0 |
在分析了 1,242 条经验证的评价后,Cloudbeds 用户最看重其 用户友好界面, 实施与支持, 一体化生态系统,而 GP Dati Hotel Service 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #1 592 条评价 | — |
| 中型(25-74 间客房) ▾ | #4 212 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 42 条评价 | — |
| 超大型(200+ 间客房) | #13 4 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #2 473 条评价 | — |
| 豪华酒店 ▾ | #4 228 条评价 | — |
| 品牌/连锁酒店 ▾ | #6 116 条评价 | — |
| 长住酒店 ▾ | #2 93 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #2 435 条评价 | — |
| 欧洲 ▾ | #7 163 条评价 | — |
| 亚太 ▾ | #3 226 条评价 | — |
| 中东 ▾ | #7 11 条评价 | — |
Choosing the right property management system (PMS) can transform your hotel's operations, guest experience, and revenue. Cloudbeds PMS by Cloudbeds and GP Dati Scrigno by Zucchetti both aim to streamline hotel management, but they diverge significantly in their market presence, features, and user feedback. Cloudbeds, with over 1,000 recent reviews and a 4.63/5 overall rating, dominates in user satisfaction and global reach, while GP Dati Scrigno offers a centralized, database-driven approach mainly suited for larger or more integrated hotel operations. So, which product better suits your hotel's needs?
Cloudbeds focuses on delivering an all-in-one, user-friendly platform that combines PMS, channel management, booking engine, and revenue tools, making it ideal for properties seeking operational simplicity and growth. GP Dati Scrigno, on the other hand, emphasizes a centralized database across departments, supporting detailed CRM and strategic management, often appealing to larger or enterprise-level hotels with complex workflows. If your team needs an intuitive system with extensive third-party integrations, Cloudbeds likely offers more value. Conversely, if your hotel requires deep departmental cohesion and a focus on customer data, GP Dati Scrigno could be more fitting.
Do you want a system that simplifies daily management or one that deeply integrates multiple operational departments?
If your hotel prioritizes ease of use, quick onboarding, and extensive integrations with OTA channels and third-party apps, go with Cloudbeds. Its high user ratings (4.63/5 in recent reviews) and 1071 reviews in the last six months demonstrate widespread satisfaction, especially among boutique, hostel, and small chain properties.
If your hotel needs a centralized database for managing customer relationships, finance, and operations across departments, GP Dati Scrigno's single database model can provide cohesive, strategic management — but it has no recent user reviews to validate its current effectiveness.
For most hotels focused on growth and operational efficiency, Cloudbeds offers a proven, scalable solution with recent, rich user feedback.
Cloudbeds scores a remarkable 4.61/5 for ease of use, supported by detailed onboarding and a highly rated support team (4.41/5), with users praising its intuitive interface and mobile access. Recent reviews highlight that staff find it simple to navigate and manage reservations, check-ins, and reporting, making onboarding smoother and staff adoption faster.
GP Dati Scrigno, with no recent reviews available, lacks the current user feedback needed to assess ease of use. Its design appears to cater more to enterprise-level systems, which can be more complex and less accessible for smaller teams.
Edge: Cloudbeds.
Cloudbeds offers a comprehensive suite of 42 features exclusive to its platform, including multi-channel distribution, online check-in, automated night audit, guest messaging, real-time reporting, and a drag-and-drop tapechart. Its features are designed to improve efficiency, revenue, and guest experience, making it a well-rounded choice for most hotel types.
GP Dati Scrigno provides a single, centralized database and customer relationship marketing tools but offers only one feature unique to its platform. It emphasizes departmental sharing and strategic management rather than operational automation or guest-facing features.
Edge: Cloudbeds.
Cloudbeds maintains a support rating of 4.41/5, with recent reviews emphasizing rapid, helpful assistance that minimizes downtime. Customers frequently mention that support staff are attentive, responsive, and instrumental in onboarding and troubleshooting, which is crucial for busy hotel teams.
GP Dati Scrigno has no recent user reviews or detailed feedback available, making it impossible to compare support quality. Its smaller global footprint and limited user feedback suggest less accessibility and responsiveness in customer service.
Edge: Cloudbeds.
Cloudbeds boasts integrations with over 190 verified partners, including prominent booking channels, payment systems, and property tools like Duetto, Umi Digital, and Trevo. Its extensive marketplace allows properties to connect a broad array of operational and revenue management systems, enhancing flexibility and automation.
GP Dati Scrigno reports only a single verified integration partner, indicating a minimal integration ecosystem. Its focus seems more internal and departmental rather than external or third-party.
Edge: Cloudbeds.
Cloudbeds has accumulated 1071 recent reviews, with a 4.63/5 rating and a 91% likelihood to recommend, reflecting broad satisfaction across hotel segments such as boutique hotels, hostels, and independent properties. Hotels consistently praise its ease of use, reliability, and growth tools.
GP Dati Scrigno has no recent reviews or ratings, making it impossible to assess user satisfaction. Without recent feedback, Cloudbeds’s reputation is clearly stronger among hoteliers currently using PMS solutions.
Edge: Cloudbeds.
Cloudbeds costs approximately $600 per month as a flat fee, with no trial or free tier available. Its transparent pricing aligns with its extensive feature set and support, offering clear value for growth-focused properties.
GP Dati Scrigno does not publicly list pricing, and with no recent user feedback, its costs and value proposition remain unclear. It may be tailored for larger, enterprise clients with custom pricing models.
Not ideal if:
Not ideal if:
Cloudbeds offers a comprehensive, user-friendly platform with a broad set of features, a large global presence, and a proven track record supported by over 1,000 recent reviews. Its strengths lie in ease of use, integrations, and growth-oriented tools, making it ideal for small to medium properties focused on operational efficiency and revenue growth.
GP Dati Scrigno provides a centralized, database-driven approach suited for larger or enterprise-level hotels emphasizing internal departmental cohesion and strategic management. However, the lack of recent reviews and limited integration options make it less attractive for hotels prioritizing agility, guest experience, and support.
If your hotel wants a modern, scalable, and well-supported PMS with proven user satisfaction, Cloudbeds is the clear choice. For hotels with complex internal workflows and a focus on departmental data sharing, GP Dati Scrigno might meet specific strategic needs — but its current market presence and user feedback do not match Cloudbeds’s performance.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $600/mo | — |
根据 HTR 的产品数据库,Cloudbeds PMS 和 GP Dati Scrigno (by Zucchetti) 共享 22 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 2路实时集成 | ||
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| 分析仪表板 | ||
| 在前提 | ||
| 多种语言 | ||
| 库存管理 | ||
| 无限频道(无需额外费用) |
显示主要差异。这两款产品之间还有 31 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住... Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住/退房流程。
Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更... Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更顺利地过渡。
Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并... Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并实现了实时同步运营。
酒店从业者提出异议的方面
Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它... Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它非常实用。
尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用... 尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用户中是一个普遍存在的问题。
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds PMS 和 GP Dati Scrigno (by Zucchetti) 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 189 个经验证的集成合作伙伴,而 GP Dati Scrigno (by Zucchetti) 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Cloudbeds PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds PMS:否。GP Dati Scrigno (by Zucchetti):否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,GP Dati Hotel Service 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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