The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 45 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Sample PMS 表现出色 .
ROIBACK 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Mobile optimized/responsive and Urgency messaging.
基于 HTR 上 45 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $500/mo |
| 经验证的评价 | 0 | 45 |
在分析了 45 条经验证的评价后,Sample PMS 用户最看重其 ,而 ROIBACK 用户则强调 支持和客户服务, 直接预订优化, 技术改进。点击任意主题查看评价者的反馈。
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支持和客户服务
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直接预订优化
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技术改进
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报告和分析
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多语言和用户友好界面
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支付网关
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各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #29 8 条评价 |
| 中型(25-74 间客房) ▾ | #46 0 条评价 | #22 18 条评价 |
| 大型(75-199 间客房) ▾ | — | #14 9 条评价 |
| 超大型(200+ 间客房) ▾ | — | #10 6 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #24 15 条评价 |
| 豪华酒店 ▾ | — | #23 15 条评价 |
| 品牌/连锁酒店 ▾ | #50 0 条评价 | #18 13 条评价 |
| 长住酒店 | — | #19 4 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #18 4 条评价 |
| 欧洲 ▾ | — | #20 12 条评价 |
| 亚太 ▾ | — | #10 14 条评价 |
| 中东 | — | #14 3 条评价 |
Choosing between Codebranch Booking Engine Test by Sample PMS and Roiback’s Booking Engine hinges on your hotel’s specific needs. Both products aim to enhance direct bookings, but they significantly differ in feature set, market presence, and user satisfaction. Sample PMS’s booking engine is a test product with no reviews, while Roiback has a well-established presence with over 43 recent reviews and a high 90% likelihood to recommend. Given the review activity and recent feedback, Roiback stands out as the more proven solution.
Your team needs a booking engine that’s reliable, feature-rich, and well-supported. If your hotel requires a mature, highly-rated platform with extensive integrations, Roiback is the clear choice. However, if you’re exploring a simple test product with no current reviews or proven track record, Sample PMS might be suitable for initial trials.
Sample PMS’s booking engine is a testing product from a small vendor founded in 2019, with no reviews or ratings, making it impossible to gauge its real-world performance. Roiback, by contrast, has over 43 recent reviews, a high NPS score of 9/10, and a 90% likelihood to recommend, reflecting strong customer satisfaction. Roiback’s market presence spans multiple regions, with a dedicated user base across Europe, Asia Pacific, and the Americas.
Sample PMS offers no publicly available features or pricing details, and its small team of six suggests limited support or ongoing development. Roiback has a comprehensive list of 36 features, robust integrations with 27 partners, and proven success in increasing direct sales. Which platform do you believe offers more tangible value based on user feedback and market footprint? Clearly, Roiback’s current review momentum makes it a more trustworthy option.
If your hotel needs a proven, feature-rich booking engine that integrates seamlessly with your existing tech stack and supports international guests, Roiback is the better fit. Its extensive feature set, including multi-language support, conversion rate reports, and multiple payment options, makes it suitable for hotels looking to maximize direct revenue.
If your hotel is just testing or has minimal current booking technology needs, and you prefer a no-cost or low-commitment trial, Sample PMS might be tempting, but without reviews or proven performance, it’s a risk. For reliable, scalable growth, Roiback’s established track record is the smarter investment.
Roiback’s platform boasts a high ease of use rating of 4.49/5, supported by positive reviews highlighting its intuitive interface, clear rate grid, and straightforward setup. Users consistently mention the platform’s user-friendly design, with detailed analytics aiding decision-making. The onboarding experience is rated 4.34/5, and support responsiveness is highly praised.
Sample PMS, with a 0/5 rating, provides no user feedback or evidence of usability, suggesting it may be an untested or limited product. Given Roiback’s strong recent review activity and positive comments on user experience, it clearly offers the easier-to-use solution.
Edge: Roiback
Roiback offers 36 features, including mobile optimization, urgency messaging, booking abandonment recapture, multi-room bookings, social media integration, loyalty program support, various payment gateways, and detailed conversion reports. Sample PMS does not list any features or provide detailed descriptions, indicating it’s a basic or preliminary product.
Roiback’s features are tailored for hotels seeking to enhance direct sales, improve guest engagement, and analyze performance with comprehensive tools. The absence of features in Sample PMS makes Roiback the superior choice for hotels that prioritize feature depth and functionality.
Edge: Roiback
Roiback’s customer support is highly rated at 4.72/5, with reviews citing responsiveness, dedicated account management, and personalized consulting. Support team members are praised for their expertise and ability to help hotels implement and optimize the platform effectively.
Sample PMS offers no reviews or ratings on support, leaving its service quality unknown. Given Roiback’s strong support ratings and recent positive feedback, it clearly provides a more reliable support experience.
Edge: Roiback
Roiback connects with 27 verified partners, including major channel managers and tech providers like RoomRaccoon, GuestCentric, and Triptease. This extensive list allows hotels to streamline operations and improve channel management.
Sample PMS has no verified integrations listed or available, indicating limited or no connectivity options. For hotels needing seamless integration with existing systems, Roiback is the clear winner.
Edge: Roiback
Roiback’s recent reviews reflect a high user satisfaction, with a 90% likelihood to recommend and a 4.72/5 customer support rating. Hotels across various segments, especially city center, boutique, and resort hotels, appreciate its ease of use, detailed analytics, and feature set.
Sample PMS, with no reviews, provides no insight into user satisfaction. Based on available data, Roiback’s more recent and numerous reviews demonstrate stronger hotel ratings.
Edge: Roiback
Sample PMS does not publicly disclose pricing, suggesting it may be a test or minimal product. Roiback charges a base price of $500/month, with no additional implementation or setup fees, offering transparency and a predictable cost structure.
For hotels considering a serious investment in direct booking growth, Roiback’s pricing aligns with its extensive features and support, whereas Sample PMS’s lack of published pricing indicates it may not be suited for larger-scale deployment.
Not ideal if:
Not ideal if:
Roiback is a well-established, review-backed platform with a solid reputation for boosting direct bookings and providing extensive support. Its feature set, integrations, and recent positive reviews make it ideal for hotels seeking to grow revenue and streamline operations.
Sample PMS presents a no-review, test-level option primarily suited for initial exploration or small properties with minimal needs. It lacks the demonstrated performance, support, and features that make Roiback a dependable choice for most hotels.
When deciding, consider whether your hotel needs a proven, feature-packed engine capable of supporting international growth. For most hoteliers, Roiback’s market presence and review momentum make it the safer, more effective investment.
预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $500/mo |
根据 HTR 的产品数据库,Codebranch Booking Engine Test 和 Roiback | Booking Engine 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 特别优惠和折扣 | ||
| 移动优化/响应式 | ||
| 紧急信息 | ||
| 预订放弃重新获得 |
显示主要差异。这两款产品之间还有 24 项功能存在差异。
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
酒店从业者喜爱的方面
Roiback 的专业支持团队(包括客户经理和直接渠道专家)获得了高度赞誉。用户对他们的响应能力、专业知识和个性化咨询表示赞赏,这些都对实现业务目标起到了重要... Roiback 的专业支持团队(包括客户经理和直接渠道专家)获得了高度赞誉。用户对他们的响应能力、专业知识和个性化咨询表示赞赏,这些都对实现业务目标起到了重要作用。
Roiback 通过用户友好的预订引擎、创新的直销策略以及忠诚度计划和促销套餐等工具来提高直接预订量。酒店运营商报告称,在线销售量大幅增长,直接渠道可见度也有... Roiback 通过用户友好的预订引擎、创新的直销策略以及忠诚度计划和促销套餐等工具来提高直接预订量。酒店运营商报告称,在线销售量大幅增长,直接渠道可见度也有所提高。
关键反馈包括要求加快系统响应速度、减少重复和 404 错误等技术故障以及统一平台以简化流程。这些技术改进对于实现无缝用户体验至关重要。
酒店从业者提出异议的方面
该平台的用户友好型和直观预订引擎受到好评,并提到其流畅的多语言支持和易用性。然而,一些用户要求改进默认语言设置和界面设计,以提供更好的用户体验。
虽然该平台支持多种支付网关,但用户建议需要扩展支付选项,特别是整合更多的本地和国际网关,以避免连接问题。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Codebranch Booking Engine Test 和 Roiback | Booking Engine 共享许多核心 Booking Engine 功能,但各有独特的能力。Codebranch Booking Engine Test 提供 0 个经验证的集成合作伙伴,而 Roiback | Booking Engine 提供 27 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Roiback | Booking Engine 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Codebranch Booking Engine Test:否。Roiback | Booking Engine:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Sample PMS 的 HT Score 为 0,ROIBACK 的为 72。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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